Indespension Reviews 311

Very friendly staff , with good knowledge and very helpful to someone who knows nothing about trailer tyres , was helped and supported, brilliant team in denmead

Incredibly Supportive! I recently took over as the key monitor for our club's trailer, and found the hitch key was badly bent. I was confused about which replacement key to order from the website, so I sent a question one evening. Given the minor nature of the request, I anticipated a slow reply, but to my surprise, I got a response first thing the next morning with a useful link to order exactly what I needed. I'm grateful for the excellent attention given to even the smallest customers!

Really Helpful!
I've inherited the job of "key monitor" for our club trailer but the key for the hitch was terribly bent. I couldn't work out what replacement I needed from the website, so sent an enquiry one evening. With it being such a trivial request I expected a delay in response but it was there first thing the following morning, with a helpful link to placing the order for the right item. Thank you for looking after even your smallest customer!

I didn't get my towbar fitted by Indespension, but following a major issue caused by the actual fitter, I visited Indespension Gatwick for advice. Not only did they (Lee) advise, they went out of their way to thoroughly check over the car and wiring, quickly identifying the fault and fixing it on the spot. Very impressed with their expertise, knowledge, experience, professionalism and friendliness. Thoroughly recommended and I cannot praise them enough, hence the maximum 5 stars. Gary (Crawley)

Tow bar hitch duel e-bike carrier this guy actually assembled for me and as I had just lost my Linda through cancer kept it assembled until I could pick it up. Great service from New York Road, Shiremoor, Newcastle upon Tyn

Clair Stallard and team were really helpful in finding us the right trailer for our needs.
Ordered trailer which was ready the next day, and we were given a good briefing.
Very satisfied with the service and product

Bought a Min Coaster from Portsmouth Indespension first rate service from Claire and her team. The trailer is well built and far cheaper than other industry rivals highly recommended.

I ordered some marker lights yesterday. They arrived today.
Thanks for the super fast delivery!

Had a tow bar fitted to my Kia, Claire was great from the start to the finish.
Would definitely recommend!

Bert good contract and fast delivery

Good product but unreliable delivery agent, DX.
Notified on Thursday of next day delivery, for Friday, no update, delivered the following week. It wasn’t urgent, but an update would have been appreciated.

The wrong part was delivered

you hold a very extensive range of parts , the staff are very helpful, and shipping is fast . what more could you want.

Good service.
Could do with more technical information on their website for sizes and spec's.

Great Website to find the right part, Easy to order and great service.

Better to buy somewhere else, the sales manager Josh bourn could not care less about you or your order

Brought a trailer from the Portsmouth branch. Amazing experience, great staff and service from the team. Would recommend to anyone looking to buy or hire from them

Good company didn't have any trouble would use again

Exceptional customer service. The help and advice I received from the team was excellent. I am a absolute novice in the trailer world and they took time to understand what I needed, give explanations and provide a solution. All done in a friendly and polite fashion and with patience. Thank you very much.