indianbasket.co.uk (Pandit UK Ltd) Reviews 83

TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

The product was synthetic and not what we wanted. No details of the product is stated on the site. There is a place " Product Details" but when you click on it there is nothing. If I had known that t... See more

Rated 3 out of 5 stars

Retailer prompt. DHL Terrible. Did not arrive on Friday as announced.. Excuses no access even though I was home. Other concierge refused to accept. Wrong again. Concierge do accept. DPD, Hermes... See more

Company replied

Rated 4 out of 5 stars

Easy to pick items of choice from Indian brands. Delivery on time without any substitution, as I had been notified if the item was out of stock while placing order. Loyalty discount was offered but c... See more

Rated 5 out of 5 stars

I enjoyed the snacks range from telugu foods and would love to order again. Thanks for starting this business it’s very helpful for indians and also mainly the packaging is excellent compared to other... See more

Company details

  1. Indian Grocery Store

Written by the company

indianbasket.co.uk is an online Indian grocery store that hosts most popular Indian food and grocery products since 2016.


Contact info

3.8

Great

TrustScore 4 out of 5

83 reviews

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No history of asking for reviews

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3.8

All reviews

(83)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

I am a new consumer

I am a new consumer - I ordered from the above grocer for myself - I wanted to send other different products to a friend. I had forgotten my password - I sent an e.mail to the grocer informing them that I had forgotten my password and asking of various methods to apply - I did not get a response. I then had to ask a friend to use her e.mail address to order products for the friend - this was done - however the carrier that the grocer used did not deliver the product for several days and I had to send out emails to enquire where the order was - it was eventually delivered. I believe communication is the key element for any successful business and to keep consumers happy.

May 30, 2022
Rated 4 out of 5 stars

Indian Grocery

Generally good variety of products with prices similar to such online website stores like Falcon etc
Delivery is free over £40 purchase.

May 28, 2022
Rated 5 out of 5 stars

Prompt service

Prompt service, helpful staff, very good products. My only complaint might be that a lot of products I would like are often Out of Stock which I find disappointing.
Nevertheless, I highly recommend Indian Basket.

May 23, 2022
Rated 5 out of 5 stars

My goto for rice and flours

I have been ordering from this site for 2 years now and there are some item that I can only get on this website and the quality of goods has always been the best. Website is easy to use too. Delivery is quick. I have usually received my order in 3 days.
Customer care is also very helpful. Once I ordered an item by mistake and it was replaced for me without any issues.

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

I enjoyed the snacks range from telugu…

I enjoyed the snacks range from telugu foods and would love to order again. Thanks for starting this business it’s very helpful for indians and also mainly the packaging is excellent compared to other businesses and even the snacks are not too oily, its just perfect!

March 16, 2022
Rated 5 out of 5 stars

Easy to order online and quick delivery…

Easy to order online and quick delivery in good condition. Very good customer service provided by Prasad. I request more variety of products availability like daal/lentils, indian tea powders, tea rusks and vegetables(if possible). Thanks

March 15, 2022

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