indianbasket.co.uk (Pandit UK Ltd) Reviews 83

TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

The product was synthetic and not what we wanted. No details of the product is stated on the site. There is a place " Product Details" but when you click on it there is nothing. If I had known that t... See more

Rated 3 out of 5 stars

Retailer prompt. DHL Terrible. Did not arrive on Friday as announced.. Excuses no access even though I was home. Other concierge refused to accept. Wrong again. Concierge do accept. DPD, Hermes... See more

Company replied

Rated 4 out of 5 stars

Easy to pick items of choice from Indian brands. Delivery on time without any substitution, as I had been notified if the item was out of stock while placing order. Loyalty discount was offered but c... See more

Rated 5 out of 5 stars

I enjoyed the snacks range from telugu foods and would love to order again. Thanks for starting this business it’s very helpful for indians and also mainly the packaging is excellent compared to other... See more

Company details

  1. Indian Grocery Store

Written by the company

indianbasket.co.uk is an online Indian grocery store that hosts most popular Indian food and grocery products since 2016.


Contact info

3.8

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.8

All reviews

(83)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I saw you tube channel samayan…

I saw you tube channel samayan kathalu,Sandhya explored all the items are available which I was surprised so Iam ordering all samples first and want to visit your stores and buy them in excess.thanks to Sandhya

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service by Indian basket.

Very happy with the products and service. Excellent communication throughout the process via email and texts about the order. The condition of the received goods were very good too. Thank you.

February 4, 2022
Rated 2 out of 5 stars

Although the food and delivery was…

Although the food and delivery was good, I didn't get a few items that I had requested. I had raised a query as well but didn't get any response.

January 23, 2022
indianbasket.co.uk (Pandit UK Ltd) logo

Reply from indianbasket.co.uk (Pandit UK Ltd)

We are sorry to hear that!! Support staff's availability due to Covid is slightly affected. We will improve it asap.

Rated 4 out of 5 stars

Order problem dealt with

2 items missing from order - However, communication via Whatsapp was helpful and a partial refund processed promptly

January 23, 2022
indianbasket.co.uk (Pandit UK Ltd) logo

Reply from indianbasket.co.uk (Pandit UK Ltd)

We regret for the inconvenience!!

Rated 5 out of 5 stars

Very reliable service

Very reliable service. Goods delivered in timeframe advertised but differed from those advertised. Still good though. I was pleased.

January 7, 2022
Rated 4 out of 5 stars

Very good product range

Very good product range. Awaiting for few more top brands like Everest spices and moth spilts Dal.
Also the minimum order price for free delivery need to be reduced.

November 20, 2021
Rated 5 out of 5 stars

Highly recommended

One stop solution for many local and good quality products. Excellent service provider maintaining high standards. Highly recommended!

November 17, 2021

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