IndianWeddingSareeReviews 

333
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I bought a legenga suit in Feb this year. It was completely different to what was advertised on the website. The colour was pink and magenta. There was no magenta colour, just pink fabric with gold... See more

Company replied

Rated 1 out of 5 stars

This company is a scam! Please don’t buy from this site. I have been dealing with the size issue for over a month emailing back and forth also calling them as well. They will not refund me my money an... See more

Company replied

Rated 3 out of 5 stars

I bought twice from Indian Wedding Saree; each time 2-3 dresses (Total 5 dresses). I had mixed experiences as follows: Pros- Cheaper price than the original, wide range of collections, and fast... See more

Company replied

Rated 4 out of 5 stars

We ordered six items with a two week lead time and all were delivered on time to our hotel in Delhi. The fit isn’t completely perfect but close enough and the materials and outfits are really beauti... See more

Company replied

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Exclusive Sarees, Lehengas, Salwaar Kameez, Tunics and Ethnic Men's Wear for every occasion.


Contact info

2.1

Poor

TrustScore 2 out of 5

333 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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2.1

All reviews

(333)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible - save your money

Don't even waste your time or even a cent on the products from this website. The low prices and sales explain the cheap and poor quality of the items. I ordered a salwar kameez and it looked nothing like the picture and has absolutely no lining on the chest and arms so was completely see through. Also, the bra cups placed inside were almost up to my neck after having given them my measurements already. Extremely disappointed and the photos are just completely misleading. Never buying from here again. Only positive was the shipping was fast which is the 1 star I've given.

February 17, 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Sarah A,

We regret for the inconvenience caused to you.
Please share your email id or order details to trace the details.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

WORST COMPANY EVER!!! STAY AWAY!!!

This is the wosrst company I have ever come across, goods never received, they kept delaying the delivery date for months, never keeping their promises, NO GOODS RECEIVED, NOW THEY HAVE CANCELED THE ORDER BUT ARE NOT REFUNDING ME OR REPLYING TO MY EMAILS.

ABSOLUTLEY DISGUSTING!!!!

February 12, 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Anjam,

We regret for the inconvenience caused to you.
Please share your email id or order number to trace the details.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsare.com
www.IndianWeddingSaree.com

Rated 5 out of 5 stars

Great service!!

Great service!!
Highly recommended

January 9, 2022
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Shareen Swami

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 5 out of 5 stars

Love this site

I never had a complain about the products from this site. Sizing is very accurate. Quality is first class.

December 24, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Anita Ka

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

This company was sensing me a wrong…

This company was sensing me a wrong Order!
They like to discuss even to pay back the money and taxes for they’re Mistaken!
I dindt get my dress but I have to pay the taxes for it!
It is more then 30swiss francs! At list they should pay this one, cause they send me the wrong Order! It took me days to get my Money back! The Taxes are still not payed!! Shame on them!
If a company believes a customer with the wrong goods and gives him grief, they should assume the amount including the customs fees without discussion!

December 13, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Angellika,

We regret for the inconvenience caused to you. Full Refund is already processed long time back on your request & the same information was also shared to you on email.

Contrary you have to understand that no company in world can pay for the Taxes or custom duties applicable in your country.
Neither the Goods selling price included that- because every country has its own rules & laws.
So in terms of business there is no cheat with you as you felt like that of.

Regarding the Items that you were not satisfied- we already did paid you full amount back.

So we believe we have given you best Customer Service & equally we do also have faith on our products too-though they might not have satisfied you on your parameters

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsare.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

Worst company and uses cheap courier…

Worst company and uses cheap courier company who are unreliable and no customer service.I am still waiting on my order..
Which is sitting with the worst delivery company fedex where no phone calls are answered
Never again my shopping with this company very bad experience

December 8, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello,

We regret for the inconvenience caused to you.
Please share your email id or order details to trace the details.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.IndianWeddingSaree.com

Rated 1 out of 5 stars

one of the worst website ever i ordered…

one of the worst website ever i ordered one salwar suit which i got after 2 months which was supposed to be my dress for diwali and also paid for shipping so will never ever order anything from here

November 16, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Priyanka Loomba,

We regret for the inconvenience caused to you.
Please share your email id or order id to trace the details.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsare.com
www.IndianWeddingSaree.com

Rated 5 out of 5 stars

Happy purchase

Ordered 2 sarees and 1 men's dhoti kurta and all three are beautiful and good quality. Super happy with my purchase. I have been ordering from this website for 4-5 years now... always happy with the items I get.
Sometimes there are delays in shipping or items might be discontinued after placing the order. But must say they offer $49 -$79 above free shipping to USA and lot of other parts of the world that most of the sites don't offer... they offer the money back if items are discontinued.
Will purchase again soon.

November 9, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Erica F

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

Disgusting services

Disgusting services, a bunch of liars sitting there, there 24/7 line does not exist, nobody replies, their eta on products displayed in website is not correct either, I am getting new ETA everyday for a product I ordered few weeks back, now asked for a refund and nobody replies back. Feeling pissed.

November 8, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Customer,

We regret for the inconvenience caused to you.
Please share your email id or order details to trace the details.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsare.com
IndianWeddingSaree.com

Rated 2 out of 5 stars

Do not trust their word, especially RAHUL

I spoke with a sales guy - Rahul Choudhary (Merchandiser / Designer) in August and he promised his BEST service. Well just before we ordered 4 outfits for a wedding we will be attending on Nov 8,2021. We were assured everything was fine. (famous promise "befikar raho") again from Rakesh.
Then we get an email saying the outfit my daughter ordered could not be made as the length of the kurta and sleeves would be shorter. OK. So I call their "24 hr line" - complete nonsense! No one answers - you can try before you order.
Finally, called Rahul late at night (PST) and he was "oh yes, we can make it but the sleeves and length will be shorter. When I asked why they could not make it to the specs on THEIR website, I was told the manufacturers only send them material of a certain length! WHy advertise then?
Ok so my daughter selects another outfit. Rahul says "Ha yeh ban sakta hai"( Yes, this can be made)
I send him a written request - no answer! Daytime call Pradeep send me a confirmation but I get an email from their production - Preeti saying order could not be completed - Rahul had MADE NO CHANGES!
Now we are running out of time, finally Rahul throws his hands up and says "I dont want to upset you, you can cancel this order" REALLY! Needless to say I reminded him that HE caused the problem in timing because he never got back to me. Even the second item was a "problem"! Finally he suggested we buy something that was ready to ship... OK, they WERE THE EXACT SAME ITEM in another colour! When I confronted him he said he'd speak to Preeti Madam and get back! Eventually agreed and order was changed. Now were are chasing the clock.
Look at my order - two outfits out of 3 that were NOT an "issue" were shipped and we received them. One of the items that wasn't a problem is now scheduled to arrive AFTER the one that they had a "problem" with.
I wanted to be as detailed as possible in what happened. In short - do not believe a single word they tell you! Insist on an email confirmation (Rahul NEVER sent a confirmation). If you get this guy on the phone - do yourself a favour and ask for someone else. Sadly, he is one of those lazy guys who does little and promises a lot.
In terms of fit - ladies, they do not have "darts" on the back or bust. Size was tight and we had to alter.
Now, I will wait and watch when the two items arrive and update my comments!
Look at their response to poor comments - just a standard cut and paste on EVERY comment on their poor service!
“. We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsare
IndianWeddingSaree.com”

Clearly don't give a damn!!
Save your money

November 5, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello N- Van,

We regret for the inconvenience caused to you. Your issue has been taken up with the higher management after i replied you here & requested to detail us the painful experiences.

It takes time to resolve a complaint with all details supporting the cause, so we request you to have a patience.

You will surely get a best remedy today in every possible manner.

Thanks for the co-operation.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 5 out of 5 stars

Awesome experience with IndianWeddingSaree

I am someone who hardly writes any reviews but I am writing this one as I am very happy with purchase on IndianWeddingSaree. Had a wonderful experience with them. They have good collection, reasonable prices and very good customer service.I got my package before the given date, quality is very good and looks beautiful.The best part is they already have sarees doe with fall and edge work so we dont have to run here and there for that.Products are looking exactly as in pictres.I would recommend them and definitely shop in future again.

October 15, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Juhi Singh,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 5 out of 5 stars

I ordered the product from USA and I am…

I ordered the product from USA and I am pleased by the quick delivery of the product. I was expecting to receive it late due to pandemic and overseas order. the product came in beautiful condition and the product matched the color I saw on the photo. The service was amazing.

October 15, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Rafia,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

Bad experience

Bad experience. Quality not look on the website.
Not a good customer support. Never buy again and won't recommend anyone.

October 11, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Singarasa Sayanthan

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

Terrible experience

I ordered 2 outfits for a wedding and was told I would get it on September 30th, it is October 4th and the items have not been shipped. I wasted $335 for nothing. I will not get the items before the wedding and now I have to spend more money to buy another outfit.
I learned this company has no regard for my time or money. I will NEVER shop here again and make sure all of my friends know about my terrible experience.

October 4, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Prezeela Thomas,

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 2 out of 5 stars

Poor Customer Service and shipping process

Although I agree that the product quality is good as per the products that I've received but their delivery/customer service is poor. They use the cheapest courier Tranptl or Yodel who never give any proper time slot of delivery. It's a wasting time for customer as we have to chase. It is a pain to get update about the delivery like this. I've raised it with customer service but don't think they care. There are other online shop that I've noticed used Fedex which is more reliable. I've also found that when they couldn't deliver the product on time but they don't really offer any good discount for maintaining goodwill.
Yatin, multiple emails sent to the email address that you've provided. Perhaps you need to check by yourself.

September 29, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Samina sharmin,

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

I ordered some sarees and they didn't…

I ordered some sarees and they didn't send all of them. When I enquired about it, they said they have run out of stock so will give me a refund. They kept giving a timescale for the refund but up until today, I still have not received the refund. Now when I try to ring them, they will not answer my call. Terrible service and would not recommend to anyone.

September 17, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Customer,

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

I am saddened to say the quality…

I am saddened to say that the quality of the workmanship is extremely poor. I had very high expectations of them but am very disappointed. They arrived VERY late and looked NOTHING like the web pictures. There are so many discrepancies, web pic Vs actual, that they don't look right. I expect a couple of discrepancies but not to the level that you want to cry. I am sorry but my excitement in receiving them became sheer sadness and regret. I can't stop you from ordering from but it you are looking for close to perfection you will be extremely disappointed

August 27, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Mrs Rabinder Bhalsod,

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 5 out of 5 stars

Great site to order

I ordered multiple items from Indian Wedding Saree. 4 Sarees and 1 salwar. Their service was exceptional. I got all products on time. There were some delays than expected but got it on time. They tried their level best to deliver it on time. customer service was excellent. Quality of product as shown as in the website. we did some custom stitching too. fits perfect. Highly recommended.

August 26, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Preethy Thomas,

We are happy that you liked our services. We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 1 out of 5 stars

Don’t bother ordering waste of time and…

Don’t bother ordering waste of time and full of misleading the consumer .
Lies lies and lies!

One day it’s dispatched the next in stitching!

August 17, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello BP,

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Rated 4 out of 5 stars

They just kept their delivery on time by hours…

After some last hours uncertainty... everything arrived just in time. All went well with their customer support. Moral of the story: order well in advance!

The site says that an item is available and will be shipped by a given date. But this is misleading. They delayed again and again citing various reasons item by item by moving each item to another department and caused immense frustrations and multiple phone calls that reached deaf ears. Do NOT order here if you want your items arrive within a week or so of what they promise in their site. They ALMOST ruined the event we planned to use the items from their site due to their promises on delivery time that they could finally just keep. I will NEVER order from here again in a hurry. But definitely worth it if you order well in advance of the event.

August 16, 2021
Unprompted review
IndianWeddingSaree logo

Reply from IndianWeddingSaree

Hello Raazesh Sainudiin,

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

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