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See what reviewers are saying

Rated 5 out of 5 stars

Consistent. I've been buying from them tons, and there are no issues whatsoever on their end in terms of their products and how easy the website is. 10/10 customer service, even when Royal Mail lost... See more

Rated 5 out of 5 stars

Seen some interesting reviews recently but I can only report my own experience, which is consistent delivery over nearly 2 years. One time I messed up and put the wrong postcode, the delivery still ca... See more

Rated 5 out of 5 stars

Really good service. I've ordered from here many times now and they always deliver high quality product and usually in good time too. Payment is a bit confusing first time but follow the instructio... See more

Rated 5 out of 5 stars

Ordering seemed a bit of a pain due to crypto, but actually quite straightforward, instructions were good. Ordered over Christmas and was speedy. Royal Mail tracked as stated. Good quality and th... See more

Company details

  1. Medical Group

Written by the company

We are pioneers of the new CBD hyperlocal online marketplace, aimed at connecting our consumers to quality medicinal products straight to your door by offering a fast and reliable delivery - IX has seen exponential growth since its inception despite only being a relatively new online retailer, a testimony to our great teamwork, and loyal customer base, but despite our successes we will never forget our humble roots and are constantly looking at new innovative ways to improve and maintain our services. We have high expectations across all metrics, working with highly dedicated growers and suppliers to ensure we keep serving only the best to our thousands and soon to be millions of consumers across the world. We have spent years working to understand what our consumers want and establishing relationships that can be adapted to appeal and benefit everyone from the busy city centres to quiet suburbs. We at IX host offers that people from across every region can benefit from. Our proposition to consumers aims to always provide the best availability, selection, value and customer service, whilst also building a strong brand presence that caters to our existing customer base.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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Rated 5 out of 5 stars

Genuine and quick delivery

Consistent. I've been buying from them tons, and there are no issues whatsoever on their end in terms of their products and how easy the website is. 10/10 customer service, even when Royal Mail lost my parcel, they were able to replace it. Keep it up, you guys.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Top Quality Service

Really good service. I've ordered from here many times now and they always deliver high quality product and usually in good time too.

Payment is a bit confusing first time but follow the instructions and it's easy. Customer service are very kind and quick to help too!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Respect

Seen some interesting reviews recently but I can only report my own experience, which is consistent delivery over nearly 2 years. One time I messed up and put the wrong postcode, the delivery still came next day. One time my delivery arrived less than 18 hours later. One time it came on a Sunday. I've had worse problems with Amazon. I'll be honest, made an order last Wednesday and was a little worried on seeing recent reviews but it arrived in good time even though 2 bank holidays. No one I've recommended this to has had any issues either. Product consistently great too.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. Always my go to and always top quality product and great service. Any issues and they’ve got your back. Order with confidence.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

amazing stuff 🙏

been ordering from these guys for years now, never ever had an issue and if i’ve ever had a question they’re really fast to respond to any emails, couldn’t be more helpful and of course the product is great :)

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

People ordering over bank holiday then…

People ordering over bank holiday then getting worried it’s a scam because is delayed is shocking. Especially when this company has pulled through and replaced multiple packages that have been lost by Royal Mail. Will always be loyal to IX and would definitely avoid that ‘one person’ leaving multiple bad reviews under different names, sad.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Legends

Same as a few others, I've never written a trust pilot review but the IndicaXpress team deserve recognition :D Great service all round, no notes xox

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Hands down the best that there is

Hands down the best that there is! Quality product, speedy delivery and great service overall :) I’ve never done a trust pilot review but this 100% warranted it- and bonus points as the occasional freebies are a fun touch!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Legit. And quality!

This site is on point with their products. Can be pricey sometimes, but it’s completely worth it because the products are quality. Nothing but good feedback from friends too. Thanks IX! 🙏 Only sidenote is that the cryptopay can be a little tiresome but it’s fine if you do it right. I sent my payment to the wrong address one time and couldn’t do anything about it 😖 - this is on me though not IX so just remember to pay attention when ordering!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Well priced and effective edibles, good customer support

Their chocolate is legit, affordable and gives a decent high. 'Nuff said.

Had a hiccup with my payment confirmation email going into their spam folder so if your payment is stuck on pending then keep trying to reach out. The gummies I ordered ran out of stock before they could fufill the order so when they come back in stock they're giving me an extra packet for free (also had the choice of a refund). Helpful and nice customer support :)

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Legit. Speedy and good quality

Ordering seemed a bit of a pain due to crypto, but actually quite straightforward, instructions were good.

Ordered over Christmas and was speedy. Royal Mail tracked as stated. Good quality and the deals on the site are worth taking advantage of.

Will be ordering again and would recommend as everything was on point.

December 28, 2024
Unprompted review

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