The booking process with Indie Campers has been very smooth and straightforward so far. The website was easy to use, the prices were clear, and the overall reservation experience has been simple and... See more
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See what reviewers are saying
This company absolutely fleeced me. I took out the extra insurance, turned out to be pretty useless. Then charged 5k dollars for damage repair with no prior warning. The person who received us to han... See more
It had a campervan-hire available and the booking process was smooth. For some reason it was easier on my phone than on my iPad but it could be that it's an old iPad. The payment section was a little... See more
"This marks my fourth rental with Indie Campers. Their service is top-notch; the check-in process is efficient, and the staff are incredibly helpful in addressing any concerns. The return procedure i... See more
Company details
Written by the company
Indie Campers is a global campervan rental company, offering the most extensive geographical coverage in the industry. Founded in 2013 and headquartered in Lisbon, Portugal, Indie Campers operates across Europe, North America, and Oceania, with physical depots in 70+ locations and a fleet of 8,000+ owned vehicles, plus thousands more available via our peer-to-peer marketplace. Whether you're planning a short weekend getaway, a cross-country road trip, or a long-term vanlife experience, Indie Campers offers flexible solutions including campervan and motorhome rentals, long-term subscriptions, and campervans for sale. With over 500,000 nights rented and 100,000+ happy travelers from 130+ countries, we're proud to be the go-to platform for unforgettable road trip adventures. Learn more at www.indiecampers.com.
Contact info
Av. da República 90, 1600-206, Lisboa, Portugal
- indiecampers.com
Breach of guidelines
Booking process was simple
Booking process was simple. Price was good after all add ons.
"This marks my fourth rental with…
"This marks my fourth rental with Indie Campers. Their service is top-notch; the check-in process is efficient, and the staff are incredibly helpful in addressing any concerns. The return procedure is equally smooth and hassle-free. I will certainly choose them again for my future trips."
fast response to questions
Booking process
The booking page is easy to use and…
The booking page is easy to use and intuitive. It has good model options and availability.
The experience was amazing
Fun and easy peasy beautiful jacuzzi ehe
AVOID this company
AVOID this company. We hired a motorhome from the Toddington depot of their subsdiary (JustGo) Toddington depot for the Easter weekend. The bed broke on the first evening. Despite a number of calls to the "emergency" On Road Support number, nothing at all was done to resolve the issue. In the absence of sleeping facilities we were forced to abandon the trip and return home the next morning. When we returned the vehicle, we requested a refund via their grievance report process. Over 5 weeks later and despite numerous follow up emails to we have received nothing but platitudes saying they are investigating the issue. Abysmal customer service.

Reply from Indie Campers
Booking process
It worked great!
responding to this survey mandatory…
responding to this survey mandatory before the trip, I dislike it
review before my vacation is useless
how can i fill in a trustpilot review on somthing i cannot conclude yet.... and i would like to have more detailt info about for instance if there is somting like a wall outlet next to the 12v outlets(or usb)

Reply from Indie Campers
Very disappointed, wouldn’t use again
Very disappointed with our recent Switzerland campervan trip experience.
Unfortunately, we had an unresolved water pump issue throughout the holiday, which meant we were unable to properly use the sink, shower, and toilet facilities for much of the trip. This caused major disruption to what was meant to be a dream holiday and resulted in additional campsite costs and changes to our plans.
What has been even more disappointing is the complete lack of communication afterwards. I raised the issue during the trip itself and was advised that the matter would be escalated and compensation reviewed once the vehicle was returned.
Since then, I have sent a formal complaint email 5 weeks ago, a further follow-up 2 weeks ago, and have also contacted the company through online chat and WhatsApp. Despite multiple attempts to resolve matters directly, I have received no meaningful response whatsoever.
I understand issues can happen, but ignoring customer complaints for weeks is simply not acceptable. I hope the company will now finally respond and address the matter properly.

Reply from Indie Campers
Great experience travel
Great booking process and service, some more details could be given in advance to customers, but overall, a great experience!
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