never received items was told it was my fault never tried to help used blame do not believe customer should come first
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See what reviewers are saying
The white long sleeve organic cotton shirt I ordered is a wonderful quality, perfectly made in every way, and fits just slightly loosely, which is what I wanted rather than a tighter fit. I'm 5'0", 10... See more
Very happy with my white slub tunic top. It’s beautiful, high quality material, and flattering. I was asked if I was a musician while wearing it, apparently because u look like a creative type in this... See more
The clothes are both stylish and classic, and sufficiently well made to last a long time with good care. The Essential Poncho is a three-season (in the north - winter in the south) basic that looks fa... See more
Company details
Written by the company
At INDIGENOUS we take pride in providing the highest quality, handcrafted clothing that's both socially responsible and sustainable. Every style is made with respect for people and planet. This respect starts with how we treat the farmers who grow our organic cotton and raise free-ranging alpacas, to the artisans who handcraft our sweaters and sew our fair trade and organic essentials. And this respect extends to our customers, who have chosen to wear their values. We want you to be happy with every purchase, and to wear INDIGENOUS with confidence, pride, and complete satisfaction.
Contact info
6780 Depot St Suite 210, 95472, Sebastopol, United States
- 1-800-664-9410 x1
- service@indigenousdesigns.com
- indigenous.com
Hasn’t replied to negative reviews
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Love ordering from this company
Love ordering from this company! The clothing is toxin-smelling free and well made, my order comes quickly and in packaging that is recyclable and re-usable.
Love this store.
The texture of the dress is great and…
The texture of the dress is great and size was perfect.
I love sharing the Indigenous story and website! Keep
up the great support!
I placed an order
I placed an order, which was confirmed, and 5 days later I got an email stating that the item was no longer in stock. Glitch in the system, I guess, but seems like notification should have been more immediate.
Previously I've had good service :)
I ordered a poncho which appeared…
I ordered a poncho which appeared fushsia. That is exactly the color I needed. To my surprise I received it but it was coral . I sent an email and also called and left a message and have not heard from anyone as of today.
Stylish, classic, and well-made
The clothes are both stylish and classic, and sufficiently well made to last a long time with good care. The Essential Poncho is a three-season (in the north - winter in the south) basic that looks fantastic on every body type and works well with skirts, pants, jeans - dressed up or down, it's always appropriate.
I love this dress
I love this dress. It flows over my bumps and lumps and makes me look as lovely as I feel
Not true to size
Not true to size. I have other clothing from Indigenous in this size, this is one or two sizes too big and feels like it will easily lose its shape.
Wonderful clothes I feel good wearing.
Quality and fit are superb
my dress is a perfect fit & length
my dress is a perfect fit & length, it is exactly what I wanted & what your description said it was!
Indigenous uses top notch textiles!
Indigenous clothing are always made with the highest quality, 100% organic cotton & I’ve kept the majority of my purchases! This is a rarity in todays clothing’s market! The website, return process, & customer service are excellent!
I had an experience where the Jogger Pant I ordered in blue were too short & about a year later, I ordered the same size Jogger Pant in black & the length was fine. I also have the same Essential Slub U Neck in five different colors & some of the back hems of the t-shirts are longer than others. I’m not sure how often inconsistency with sizes occur. I loved the color & thickness of a tank top I just ordered, but the length was too short. I’m shy of 5’ 9” & so the tank top wouldn’t have shown under my top, layer shirts that I was planning to wear the tank underneath. I often find this issue with tank tops from other brands too, where the torso portion of the tank isn’t long enough for me. I appreciate the quality of indigenous so much that I wish there were even more selection of different styles available & I will continue to shop with this exceptional company!
(All Around Indigenous is a good company.) I appreciate that Indigenous is organic…
I appreciate that Indigenous is organic and fair trade, and the quality of the clothing is excellent, both comfortable and well designed.
Personal touch
I was confused about an order and it took several days to actually talk to someone. (Because I am East Coast.) When we connected, everything was taken care of and I was extremely pleased with my outcome. I really appreciate the personal touch.
Superb Service
Love this dress! The fabric has a luxurious soft cotton feel, and a nice cut that hangs beautifully. The size runs a little small so I had to exchange the medium for a large (full figured 5'3",150 lbs.). The shipping was all timely with eco-friendly packaging and the exchange process was quick and easy.
Online order was accurate and item was…
Online order was accurate and item was delivered quickly.
Best organic cotton dresses
Best organic cotton dresses! I bought the same dress I already had and they made my return experience very easy in the store.
Love Organic Cotton Clothing
I love the organic cotton clothing I buy from Indigenous. Not to mention that is hard to buy "real" certified organic cotton as there is a lot of cheating going on in the industry. The pants and t-shirts I ordered are so soft and comfortable to wear as well as stylish. The sizing is true to size.
A sweater I ordered from Indigenous was…
A sweater I ordered from Indigenous was oversold. It was the one I wanted the most and was very disappointed that they were unable to fill the order. There are stores in the area (Petaluma and Sebastapol) so they should have had a solution to pull inventory from those stores. When I reached out to customer service to ask if they can replace it with one similar, I did't receive a response at all. I think the clothes and quality are great, but this was not a good experience.
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