Indigo Pest Control Reviews 

156
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent experience from initially speaking to the person to book the visits to resolve a mouse problem to the three service visits from Matthew and Alex.Both Matthew and Alex were prompt, very effi... See more

Rated 5 out of 5 stars

Terry was amazing from start to finish! He was professional, knowledgable and thorough in handling the pest control issue at our home. He clearly explained the treatment process and went above and... See more

Rated 5 out of 5 stars

Excellent service, beginning to end. I spoke to Alex about needing to clean our garage of rat droppings. An appointment was booked for the next day! Matthew came and was friendly, professional and eff... See more

Rated 5 out of 5 stars

Indigo Pest control and in particular, Matthew Creeber has been amazing. He came across a series of visits put tracking powder and bait , throughly inspected my house which is a big place with multip... See more

Company details

  1. Pest Control Service

Written by the company

Indigo Pest Control is a family run business, providing domestic and commercial pest control services across London and within the M25.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Wasps nests under kitchen extension roof

Called Indigo when I noticed wasps milling around some holes below the kitchen roof. They assessed the situation, gave plenty of advice and reassurance about the treatment, and carried out the treatment on the spot. After a couple of hours there were no more wasps and I haven't had any problems since.

August 4, 2018
Unprompted review
Rated 5 out of 5 stars

Wasps nest

Alex responded quickly to my message. Came within a day and treated the wasps nest. Very efficient and helpful. Would recommend and use again myself for any pest control problem.

July 25, 2018
Unprompted review
Rated 4 out of 5 stars

The company reacted promptly to my…

The company reacted promptly to my request and the chap arrived on time after calling ahead. Once here he soon assessed the situation and applied a powdered spray to obviate our wasp problem.
Whilst I did not think the treatment was cheap, it appears to have solved the problem in one go and I would recommend the company.

July 8, 2018
Unprompted review
Rated 5 out of 5 stars

Wasp Nest reported on Friday Evening. Gone by Saturday Morning.

Rang up on Friday evening after I noticed a lot of wasp activity by my eaves. Despite being slightly out of the area Indigo covered they agreed to come anyway, not only that but they agreed to come on Saturday at 11am. Alex duly arrived on the dot. Alex was very polite, professional and helpful, offering general advice on other pest control as I was having building work done. Wasp activity is now zero but Alex did say if there was still an issue on Tuesday they would come back and retreat free of charge.

So, very impressed and whilst I hope not to have to use Indigo again I would not hesitate, it will be my first port of call.

I don't usually give such positive reviews but Indigo are exceptional.

July 31, 2017
Unprompted review
Rated 5 out of 5 stars

Delighted with the excellent service …

Delighted with the excellent service given by Indigo Pest Control SW14. From the initial call and advice to the timed appointment the staff were informed, equipped, punctual and incredibly helpful with our wasp nest. Thank you all for a great service. Mrs Smith, SW14

July 28, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended – we had a wasps' nest outside our front door (which was particularly tricky as I have a fairly severe phobia) and Indigo got to us within 36 hours of calling, explained everything clearly and, it would seem, destroyed the nest successfully! They will definitely be our first port of call if we ever need pest control services again.

July 16, 2017
Unprompted review
Rated 5 out of 5 stars

Helpful and quick response

I emailed indigo pestcontrol one morning because I had seen what I thought were lots of wasps around our roof just near our loft conversion and was concerned there was a nest as there had been activity there before. They phoned me back by lunchtime that day and offered me a callout the next day. They explained clearly the costs involved and what I might expect.
In the meantime all said wasps seem to have disappeared so I ended up cancelling the appointment. The gentleman I spoke to was very helpful and was able to offer advice (he thought they may have in fact been honey bee scouts) and was understanding about my late cancellation. I will be certain to call them again if we have any further trouble.
Thank you for all your help!

June 22, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Indigo were able to come quickly when I called with a mouse problem. Alex was very professional and explained everything really clearly. He was very friendly and did a great job.

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Spoke to Hannah on calling, she was very friendly and understanding. Alex arrived on time. He was very helpful, took time to explain things to me (and I did ask loads of questions) I felt reassured with the advise he gave me and how he delt with the problem. I would highly recommend indigo.

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Alex & Hannah make a great team!

Alex and Hannah of Indigo Pest control make a great team.
Efficient knowledgeable and hassle free.
Hannah deals with booking of appointments and admin, Alex turns up on time and deals with the unwelcome guests... what more could you ask for?

November 30, 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional Service!

Having been let down by an unprofessional competitor, Indigo really excelled in providing "Exceptional Service and Customer Care". Arrived at the agreed time, managed our pest problem. Reached out to us 2 weeks later to arrange a follow up visit. Pest free happy home. This company and their team set the bar on how to run a business, look after the customer(peace of mind) and at half the price on a previous quote from a competitor.

Thank you,
Kat (Chiswick)

November 11, 2016
Unprompted review
Rated 5 out of 5 stars

Great, honest service

I contacted Indigo last week with a suspected wasp nest. We are trying to sell our house and with viewings booked in, I needed it to be removed quickly. Indigo were fantastic - they came out that day and after a thorough investigation, decided no action was necessary because the nest was dying. Even though they came out to the house, they made no charge for their time. I would recommend them to anyone and I am so pleased I chose to use a local company.

November 3, 2016
Unprompted review
Rated 5 out of 5 stars

Super fast, effective wasp removal

I'd noticed a number of wasps zipping past the bedroom window and spotted them going under the eaves on the house. I found Indigo Pest Control via a Google search on my local area (Chiswick) - I had been looking for a local company with good reviews and their reviews were excellent. Called them, got an appointment with a 2 hour window in 2 days, which was fine - it wasn't desperately urgent. The guy turned up on time, extremely efficient, courteous, clean (he covered his shoes before waLiking across the carpets). Zapped wasps nest, treatment completed in 45 minutes - after a couple of hours, no wasp activity and there haven't been any wasps reappearing. Excellent value for money too. Highly recommend them.

September 9, 2016
Unprompted review
Rated 5 out of 5 stars

Fast, efficient, effective service

Came home from holiday to find a massive number of wasps had taken up residence under the flat roof of my kitchen, even managing to burrow through and find their way into the house. With a house full of kids this was a major problem. It was late on a bank holiday so I emailed Indigo. I was called back by 8am the following morning, arranged for someone to come out that same morning - by midday everything had been taken care of. Fantastic service - really helpful and responsive and - most importantly - effective! I thought the charge was very reasonable given the prompt turnaround - they were by far the first to call back and I'd highly recommend this service. Being able to pay online after the service had been provided was really helpful.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Wasps

Pleasant and efficient on the phone. Alex came promptly as arranged and dealt quickly with the wasp nest problem. No hesitation in recommending Indigo.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Wasp nest treatment

Indigo Pest Control was fast to respond to my query..replying to my email within minutes. The friendly office manager explained the process and the very reasonable cost ( cheaper than others I called). They were able to get to us that very afternoon.
Alex , the technician, was friendly and informative and fully knitted up in a protective suit - which impressed my son.
He treated the wasps rapidly and explained that if by any chance some were still left they would return as part of the service. He gave advice about family pets avoiding the treated area for a few hours.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Responsive, helpful and prompt

Found a wasp's nest in the eaves. Called Indigo who came out same day and sprayed, despite the nest being in a tricky to reach position. They were helpful on the phone, explaining exactly what would happen. The operative who did the work called ahead to say he was on his way and was clearly experienced and competent. He made clear that, if the problem was not fixed on the first spray, they would come back with no further charge and respray. That was not necessary as the first treatment did the trick. I would definitely use them again.

August 31, 2016
Unprompted review
Rated 5 out of 5 stars

Did the job

Polite and efficient on the phone. On time, polite and efficient when dealing with the wasps' nest in our garden - with some advice to boot. Exactly what was needed :-)

August 28, 2016
Unprompted review

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