Infinity blinds Reviews 231

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals for their excellent service and advice. People are extremely satisfied with the quality and finish of the products, finding them superb and transformative for their homes. The service, from initial measurement to fitting, is frequently described as excellent, efficient, and well-communicated, with many appreciating the competitive pricing. However, a few customers were dissatisfied with the product quality, specifically mentioning issues with faulty end caps on blinds that repeatedly snapped. These individuals felt the blinds were a waste of money and expressed that they would not recommend purchasing from the company due to these recurring problems.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise individuals like... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the products,... See more

Product

Reviewers highlight positive aspects of the product. Customers are delighted with the high quality and... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience has been excellent from initial contact to installation. Communication has been great throughout. Price was great as well. Dan has been our link and fitter and has been amazing.... See more

Rated 5 out of 5 stars

A member of the team came out, measured up and give me a quote there and then on the day for plantation blinds. The price was over £1k less than one of their competitors who previously gave me a quote... See more

Rated 5 out of 5 stars

We are over the moon with our new shutters that were fitted today in our living room! It has transformed the space. Lee was incredible from start to finish. Excellent communication, honest and trustwo... See more

Rated 5 out of 5 stars

We went with infinity blinds for our shutters and right from the get go they were supportive and helpful every step of the way. - Lee was incredible, he came out a couple of days after we reached... See more


Company details

  1. Blinds Shop

Written by the company

Infinity Blinds has Formed years of experience in the Window Blinds and Shutters sector, and provides blinds to clients throughout the hull and east Yorkshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I would highly recommend Infinity…

I would highly recommend Infinity Blinds. Their professionalism, speed and mannerisms were impeccable. I must also say that, they are the only company who have delivered and installed on the specified day. As I moved into a new house and furnished it from scratch, all other companies are weeks behind and with one company being 8 months late, if they deliver on their 4th date that is.

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great

Bought 2 blinds from Infinity, excellent service from start to finish. Blinds lovely, really good quality.

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing

I ordered my perfect fit blinds in august i understand there was a 4-6 wait which was fine but when they came late October to fit them they were too small! the fitter who was really nice said he would re order them, but since then I haven't heard a thing off them in regards to new dates!! i think its very poor that I have to keep calling to see what's going on. I've fully paid for these too so thought there customer service would have been a lot better.

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional value & service … Very Very happy!

After getting quotes from other companies and feeling pushed in to making a decision by pushy salespeople I was recommended by a few people to try infinity blinds.
Lee who came out was smart, polite, took the time to explain about different blinds and additional features that could be added. There was plenty of swatches to look at and was told the advantages & disadvantages of which would look better and which style would suit the room.
Every question I asked was thoroughly answered.
They was fitted well ahead of time which was a bonus and that was carried out efficiently in a clean & tidy manner.
The follow up call from after sales was a lovely gesture to make sure I was satisfied.
Definitely will be using again for the last 3 rooms to be done.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

10/10 Highly recommend! ✨

Had my blinds fitted 18/10 both upstairs and down. Fitter put all blinds up quickly and efficiently! All the blinds look beautiful and could not have asked for better service. My mum had referred me as she also had an amazing experience! I will be spreading the word! ✨

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful blinds / great service

The salesman was efficient and the blinds were reasonable priced , they were fitted sooner than expected which I was pleased about due to most companies having a back log . The fitter was polite and tidied up after installation. I now have beautiful modern blinds , and would highly recommend.
Great all round service , and an after call from the company to make sure you are pleased .

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

From start to finish the process has…

From start to finish the process has been excellent. Quotation was provided straight away and even fitting was earlier than expected. Really pleased with my blinds and the quality. Customer service has been prompt and very helpful, would highly recommend. After doing a house renovation this has been the least stressful service! On time, prompt service and great price! Thank you 😊

October 13, 2021
Unprompted review
Rated 1 out of 5 stars

10 blinds fitted in total

10 blinds fitted in total. 1 broke and needed to be replaced after 3 months. A second one broke after 9 months and another has just broken after around 2 years. 3 faulty blinds. Would not recommend.

October 9, 2021
Unprompted review

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