Infinity blinds Reviews 231

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals for their excellent service and advice. People are extremely satisfied with the quality and finish of the products, finding them superb and transformative for their homes. The service, from initial measurement to fitting, is frequently described as excellent, efficient, and well-communicated, with many appreciating the competitive pricing. However, a few customers were dissatisfied with the product quality, specifically mentioning issues with faulty end caps on blinds that repeatedly snapped. These individuals felt the blinds were a waste of money and expressed that they would not recommend purchasing from the company due to these recurring problems.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise individuals like... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the products,... See more

Product

Reviewers highlight positive aspects of the product. Customers are delighted with the high quality and... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience has been excellent from initial contact to installation. Communication has been great throughout. Price was great as well. Dan has been our link and fitter and has been amazing.... See more

Rated 5 out of 5 stars

A member of the team came out, measured up and give me a quote there and then on the day for plantation blinds. The price was over £1k less than one of their competitors who previously gave me a quote... See more

Rated 5 out of 5 stars

We are over the moon with our new shutters that were fitted today in our living room! It has transformed the space. Lee was incredible from start to finish. Excellent communication, honest and trustwo... See more

Rated 5 out of 5 stars

We went with infinity blinds for our shutters and right from the get go they were supportive and helpful every step of the way. - Lee was incredible, he came out a couple of days after we reached... See more


Company details

  1. Blinds Shop

Written by the company

Infinity Blinds has Formed years of experience in the Window Blinds and Shutters sector, and provides blinds to clients throughout the hull and east Yorkshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I adore my blinds 🥰 they have…

I adore my blinds 🥰 they have transformed my house! Great company and staff! great prices no pushy sales and honest opinions and they came even quicker than planned and installation was quick and easy. Followed up the next day to ensure I was happy which I wasn't expecting however I needed an adjustment on my perfect fit blinds for the handles to be shortened so that my little boy didn't yuck at them which they came and did for me no problems. From start to finish this company have been fab and I would highly recommend!

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience.

The service from this company is spot on. From talking to staff on the phone, Lee coming to measure up and the chap to install the blinds , could not be better. They are professional and friendly. Good at recommending what type of blind I needed to stop the problem I had. I think the price reasonable too. All round brilliant experience. I will be ordering some more. Thank you

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing from start to fitting

I can not recommend this company enough. From first contact asking for a quote to final fitting the service has been amazing. My blinds look beautiful. The person that came to measure up was brilliant he knew exactly what he was talking about and it was all my choice there was no pushy sales.
The person that came to fit the blinds was excellent. He was so friendly and professional. Then the next day I received a courtesy call asking if everything was ok and to see if I was happy with them. I’m honesty made up with them. I will definitely be having more fitted.
Mrs Charlton

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service & staff lovely

From start to finish, process so easy, plenty of options to choose from. Staff are very knowledgeable and nothing is too much trouble. Excellent service. Quick & efficient fitting. Would thoroughly recommend.

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great team, great quality blinds!

We were really pleases with the service we received from Infinity Blinds Grimsby. All staff who were involved with measuring and installing our blinds were friendly and helpful. The blinds are of great quality and look fabulous. Really happy! Thankyou 😊

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Really great experience from start to finish…

Really great experience from start to finish. I wasn't having a good day and Danny the fitter turned up, he was very friendly and professional. I was feeing dissolutioned with my builders having just done a full renovation. Everybody just wanted to do the minimun work for the most pay. Infinity blinds were totally different they were professional, neat and tidy and left me feeling good that there were people out there that cared about their work.
The blinds are great, the service was great I would not hesitate to recommend them to anyone.
Thank you Infinity blinds.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon with my…

Absolutely over the moon with my blinds, only ordered them on 10.3.22 and they’ve been fitted today 17.3.22, one very happy customer. Excellent service from start to finish. My conservatory looks bright crisp and inviting. Thank you very much infinity blinds, will definitely recommend to friends and family, in fact I already have.
Just notice this is in my previous name

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic

Absolutely Fantastic! Had a measure and quote December for my new Bungalow, Contacted them MId Feb to place order, Paid the 50% deposit, Contacted me 2 weeks later to advise blinds were ready arranged fitting for the following week, Fitter was lovely, fitted the blinds in no time, took his shoes off with no complaining, fabulous and the blinds look amazing, fab quality, fab service! Highly recommend.

March 8, 2022
Unprompted review
Rated 1 out of 5 stars

Not good for the working customer!

Phoned and arranged an appointment for a Tuesday evening at 4pm, received a phone call to say that the sales representative was in the area on the Wednesday and would it be ok to swap - agreed as it made no difference to me. Cut to today received another phone call to advise that the sales rep would no longer be in the area and that they could offer me an AM appointment on the day originally offered or a weekend appointment within a 4hr time frame in 2.5 weeks time! Explained that some people work and cannot just take time out for appointments, and therefore need consultations outside of school hours. Didn’t seem to be concerned that they would miss out on a guaranteed sale, despite coming highly recommended. I’ve since contacted another local company who are smaller but seem committed to providing a better customer experience! Such a shame that a local business in this day and age can afford to turn away trade. Don’t expect them to help you if you need an appointment after 4pm!

March 1, 2022
Unprompted review
Rated 4 out of 5 stars

Good Job

Service was good from “estimation” to “completion”.
Brilliant service
The “fitters” are very friendly and helpful - great service (would recommend to friends and family)
Reasonably priced too 👍

February 25, 2022
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service, well priced and delivered/fitted within the timeframe given. Only reason for a 4-star is because our original installation date got moved (no fault of their own) and the fact they don’t give a more specific time frame on installation day. Staying in the house from 9am-5pm is a long time without knowing what time the fitters will attend. Otherwise, very happy!

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely love our blinds

Absolutely love our blinds, we had all the windows in our house done and I can not recommend enough, very reasonable price, friendly staff. I have recommend to two family members who have now used them and are very happy.

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Heard about these through word of mouth…

Heard about these through word of mouth and thought I’d enquire when I needed blinds for my new house, really helpful on the phone and quick appointments for measuring, really polite and honest, the blinds came within the time frame stated and quick to be installed!
Will recommend to anyone who asks where to get good quality and reasonably priced blinds!

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Fab service, great blinds!

Fab service. They came out at the agreed time to measured up and and give advice. We ended up spending a little more than anticipated, but that was our choice as we changed our minds when we knew the options available. All in all excellent service, the blinds were fitted within 2 weeks and they look great. They also did a quick fix another one of our blinds free!
We would definitely recommend them :-)

January 27, 2022
Unprompted review

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