Infinity blinds Reviews 231

Fabulous shutters at a great price
Professional and friendly staff
From start to finish
Well impressed

I would highly recommend infinity blinds to anyone wanting great customer service and a fab range of quality products to choose from. Lee who came out to measure my windows was friendly and gave me the best advice I needed that suited my want and needs for my new property 🤗

The whole process was easy and was always communicated well from start to finish.

Excellent service, quick and easy installation. Highly recommended. Very happy with our new blinds.

We are very happy with our new blinds. Excellent and efficient service!
Total of 2 weeks from initial enquiry to blinds being fitted (full house).
Great customer service before, during and after fitting 👏
Would highly recommend

We've used Infinity Blinds in the past, so went back to them for some Perfect Fit blinds for patio doors. Within 2 weeks of phoning for quote, we were measured up and fitted - very speedy and efficient service. Absolutely love the blinds. Would highly recommend.

Fantastic experience with Infinity Blinds , so helpful and nothing is too much trouble! The fitters are all fab and Julie in the office is lovely and helpful ! Would highly recommend them 100%! Lovely blinds and I will certainly be having more from them

Great service. Quick responses from local rep and quick delivery and fitting time. Competitive prices.

Recently purchased 3 roller blinds for living room. From first estimate to full fitting very fast and efficient service. Very reasonable quote given for 3 blinds, great choice of materials and variable price ranges. Very pleased with current blinds. Well fitted and good quality

Had my blinds fitted in November and I wasn’t happy with the colour. ( I’d chosen the wrong colour). Infinity were amazing. I picked a different colour and they couldn’t have been more helpful in sorting it out for me. The new ones were fitted and I love them. Where other companies might have not helped they did their upmost to help. Their customer service is second to none and they have given me follow up calls to make sure I was happy with their service. I would highly recommend infinity blinds to anyone who wants to update their home.

Says they have several office but when you check they don’t! Lies! They have one poxy office in hull full of people who don’t know how to do the job. Don’t even get me started on the fitters who smell of alcohol and leave your toilet in a questionable state! Absolute disgrace!

Brilliant people who came out to measure . Very quick with delivery . Brilliant guy who came out and fitted them . Fantastic company to go with .

So, I moved into my house in July 2020. I had 5 venetian blinds fitted. This was in and around and just after lockdowns, but after some covid related challenges and giving fitments as they are made to order, I got 5 venetian blinds installed. They were absolutely great, for very nearly 4 weeks. Then the cords started fraying. I contacted Infinity on 3 separate occasions [again post lockdowns], but spoke to someone different everytime. They were massively focused on who the sales agent who sold to me and who was the fitter who installed them. Amazingly, despite the calls, neither the sales person who sold to me, nor the fitter was ever available. I was always going to get a call back. Never did. By xmas 2020, one of the blinds was borderline unusable. Given the blinds are only used once a day this was startlingly poor. I rang Infinity again. I can't recall the name of the lovely gent I spoke to, but, suffice to say I do recall both the laughter and being told about warranty. Unhappy with this level of customer service, I rang back in the new year of 2021, so this would now be call 5 or 6. Amazingly no 'managers' available, number taken, we'll call you back. In June 2021, one of these incredibly robust, well made and well fitted blinds completely fell out of its holdings in the window. Call 7, message left, no call back. 3 years on, I have 4 of the 5 blinds. Every single one of them, the cords, knobs etc have been shot since 6 months from install. Stuff breaks, I get that, but the complete and total disregard to do anything about afterwards. Appalling.

Brilliant service and communication from this company love the blinds and how quick installation was they were fitted within two weeks very happy and satisfied would definitely recommend.

Made up with my shutters.. can’t Thankyou enough great service too.. the lads are all great and really helpful.
Joanna

Really annoyed. Waited in all day on Saturday for the fitter to send a txt at 3pm saying he won't be attending, and to rearrange the appointment with the office.
Bad service.

Great dealing with infinity blinds from start to finish nothing was to much trouble....very quick on installation of blinds to ...very professional and polite no mess excellent service highly recommended to anyone looking for blinds or shutters

I had perfect blinds for my french doors and new blinds for my kitchen bedroom and living room
Absolutely love them
Fitted within 45 mins and no mess.
Cannot thank Ben enough
Love Love Love them
A big Thank you

These blinds were a complete waste of money nothing but problems . They go up in a morning down at night difficult to lift and clips wear away manufacturing fault apparantly replaced blinds and doing it again one completely snapped for the price quality crap wish I’d never seen them.

I can’t particularly fault the product, we’ve had shutters fitted in three windows which do look as good as I imagined and I would say are worth the money. However, the installation was questionable. Once the fitter arrived, two sets of frames were missing from his van which was disappointing. The general customer service of the fitter was poor, swore a lot in our home and did not clean up after himself. A lot of gaps in our shutters which he filled with filler which is all uneven. It’s a shame as the service let down my opinion of this business.

Measured promptly and fitted quickly. Reasonable price