Informed Financial Planning Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous experience with Darren from IFP! I thought I knew a thing or 2 about finance, but my knowledge doesn't come close to Darren's. His advice and guidance has been invaluable! No 'one size f... See more

Company replied

Rated 5 out of 5 stars

With various pension pots between us my hubby and I contacted IFP after doing some internet research and reading great reviews about Darren Goodall. From our initial free meeting we knew that Darr... See more

Company replied

Rated 5 out of 5 stars

Joe and the team at Informed Financial Planning have been a pleasure to work with and have explained everything about my pension and investments in a way that is easy to understand. The fact they are... See more

Company replied

Rated 5 out of 5 stars

I have found Darren Goodall of Informed Financial Planning to be a very good financial adviser. He asks a lot of questions and really listens to your plans about life going forward. He not only advise... See more

Company replied

Company details

  1. Financial Consultant
  2. Financial Planner

Information provided by various external sources

Informed Financial Planning are an award-winning firm of Independent Financial Planners with Corporate Chartered Status. Our mission is to help our clients make smart financial decisions through building relationships based on uncompromising trust, knowledge and expertise. We accomplish this by offering holistic and comprehensive financial advice to help our clients prioritise and achieve their life goals. Our range of services include retirement planning, investments, tax planning, insurance and cash management. We are 100% employee owned and totally independent, meaning we can provide advice relating to products from the whole of the market.


Contact info


4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Excellent service

Has always provide clear, honest advice and makes sure you are kept updated and informed.

February 25, 2021
Unprompted review
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Reply from Informed Financial Planning

Thanks for the 5 star review, Paul! We really appreciate your support. Team IFP

Rated 5 out of 5 stars

Knowing your product and your customers.

Darren is always helpful and knows his business well but always speaks at a level that he knows we’re happy with. Nevertheless if we don’t understand anything he is always anxious to clarify until we have a full grasp of the situation. He always seems to know what we are looking to do next and that comes from him working with us for a good number of years.

February 23, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Pauline, thank you for leaving a 5* review, we really appreciate it. We're delighted you're happy with Darren's service and thank you for being a loyal client over the years. Kind regards, Team IFP

Rated 5 out of 5 stars

IFP have been great

IFP have been great. They grasped my requirements easily and constructed a comprehensive package of measures to meet my demands. They have been very accessible and reactive to the numerous changes that my personal circumstances have necessitated over the last few years. They are flexible and extremely knowledgable.
I highly recommend them.

February 22, 2021
Unprompted review
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Reply from Informed Financial Planning

Morning MS, thank you for your 5* review and kind words. Your recommendation really helps to support our business. Thanks again, Team IFP.

Rated 5 out of 5 stars

Josh at Informed Financial Planning was…

Josh at Informed Financial Planning was recommended by an accountant, and so I contacted the Hessel office where he works.
From the very start the level of contact and speed of response was excellent from him and the team.
Following an initial phone call, we had meetings via Zoom, due to the COVID restrictions. These worked extremely well and saved a journey of 150 miles which was welcomed as was the flexibility for an early evening meeting.
Confirmation of my written instructions were provided and they commenced their work.
An interactive and secure portal allowed for documents and financial details to be uploaded removing the risks of posting items or sending by email which I thought was positive.
The financial advice I sought was then provided in a comprehensive report detailing several options, each presented in a clear manner.
In addition Josh presented the details to explain the content fully, the impact and considerations for each of the suggested options which allowed discussions on each.
I really appreciated that level of support and advice which made all the difference.
As a result of the advice provided I am now able to make a much better decision about my financial future and spending, which will include a return to Informed Financial Planning and with Josh who I would recommend.

February 20, 2021
Unprompted review
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Reply from Informed Financial Planning

Morning Allan. Wow, what a review! Thank you so much for taking the time to explain our services and for your kind words. We really appreciate the support and look forward to working with you in the future. Kind regards, Team IFP.

Rated 5 out of 5 stars

Great customer experience, despite COVID regulations!

Despite Covid regs, our ongoing relationship with Darren continues to give us a great customer experience. His easy going, yet professional manner is reassuring and expert, but above all enjoyable and makes us feel extremely confident in our choice of provider.

February 19, 2021
Unprompted review
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Reply from Informed Financial Planning

Morning Kevin. Thank you so much for taking the time to leave us a 5* review. We really appreciate the support and we're delighted you continue to value the relationship, despite the difficulties of COVID. Thank you for being a loyal client over the years. Kind regards, Team IFP.

Rated 5 out of 5 stars

IFP Experience

Informed Financial Planning is a fantastic company to deal with .In this day and age of frustration when trying to contact real people IFP are always contactable will return your call with speed . I am looked after by a very efficient team Darren Goodhall and PA Anita Gardham .
Thank you IFP,
Dudley Britton .

February 16, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Dudley, thank you for your 5* review. We are delighted you are happy with the service and we'll make sure your feedback is passed on to both Darren & Anita. We really appreciate the support! Kind regards, Team IFP.

Rated 5 out of 5 stars

Excellent Service from IFP

I have been a client of IFP for well over 10 years following a recommendation by my Accountant.

My Advisor is Joe Sanders and Joe is always very professional and has a very friendly manner. His views are considered and balanced and always appropriate for my financial aims. We have regular six monthly strategy reviews and it is always a pleasure and always very interesting to talk with Joe. IFP keep 'ahead of the game' and I could not be more satisfied. Full marks from me for the whole team at IFP.

February 15, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Paul. Thank you for your 5* review, we really appreciate the support. We're delighted you continue to value the relationship and thank you for being such a loyal client over the past 10 years! Kind regards, Team IFP.

Rated 5 out of 5 stars

Ethical, intelligent and friendly guides to financial planning

We had our regular (six-monthly) review with our IFP adviser, Joe. As usual, it was friendly and informative. I'm not financially sophisticated, but Joe explains clearly what is happening with our pensions, what changes we may wish to consider in the future, and answers all our questions. My husband's are savvy (he's an accountant) whereas mine are rather simple. Joe's personal skills are such that I always understand the answers and my husband never feels patronised. In addition, when we were setting up our pensions. Joe worked hard to ensure my ethical values were respected in the investments made. I would recommend IFP to anyone looking for independent, well-informed and personable guides to financial planning.

February 15, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Judith, thank you for taking the time to leave us a 5* review. We're delighted you're happy with Joe's service and pleased he helps you to understand your financial situation. We really appreciate your support, reviews like this make such a difference to our organisation. Kind regards, Team IFP.

Rated 5 out of 5 stars

Highly recommended

Very professional and knowledgeable in their approach, creating a good ongoing working relationship.

February 15, 2021
Unprompted review
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Reply from Informed Financial Planning

Morning Mike, thank you so much for your 5* review. We really appreciate the support and look forward to continuing our ongoing relationship. Kind regards, Team IFP.

Rated 5 out of 5 stars

Financial advice for retirement

I contacted Informed Financial Planning for advice regarding investment of my pension on retirement from full time working. The proposal produced for me by one of their senior financial advisors was clearly explained to me, including any fees for administration of my investments. Since then, any queries I may have had have been answered promptly and professionally. I have no hesitation in recommending Informed Financial Planning for retirement planning.

February 15, 2021
Unprompted review
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Reply from Informed Financial Planning

Morning Geraldine. Thank you so much for taking the time to leave us a 5* review. We really appreciate the support and you recommending our services. Thanks again, Team IFP.

Rated 5 out of 5 stars

Excellent service and support

All the team at IFP make an effort to understand our personal circumstances and are knowledgeable regarding the range of options that we have. A great service with regular updates and support.

Good communication skills and the explanations are clear and understandable.

February 13, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Adrian, thank you for your 5* review. We really appreciate the support and want to thank you for being a loyal client over the years. Kind regards, Team IFP.

Rated 5 out of 5 stars

Excellent advice made easy to understand

We have been clients of Darren Goodall and IFP for 4 years. The client service and delivery has been excellent.
Darren advice is easy to understand and very helpful in an ever increasing complicated market.
I would highly recommend Darren and the team at IFP. Thank you

February 10, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Mr Simpson. Thank you so much for taking the time to leave a 5* review, we really appreciate the support. We're delighted you are happy our/Darren's service! Kind regards, Team IFP.

Rated 5 out of 5 stars

Friendly

Friendly, expert service tailored to individual requirements with client care at the forefront

February 9, 2021
Unprompted review
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Reply from Informed Financial Planning

Good Morning. Thank you so much for taking the time to leave a 5* review, we really value your support. We're extremely happy you value our service. Kind regards, Team IFP.

Rated 5 out of 5 stars

IFP Professional services

IFP provide a bespoke, holistic, friendly and professional approach to the complex world of pensions, investments etc. A transparent, honest, informed and non-sales driven approach is both refreshing and appreciated. They are a quality outfit with a great approach to sensitive and challenging matters. I would wholeheartedly recommend their services and expertise.

February 8, 2021
Unprompted review
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Reply from Informed Financial Planning

Good Morning. Thanks to all at Gibson Booth for taking the time to leave a 5* review. We really appreciate the support and it's been a pleasure working with you over the many years! Kind regards, Team IFP.

Rated 5 out of 5 stars

Service above and beyond the normal

I am writing to express my thanks for recent work undertaken on my behalf in transferring funds from a very difficult company to my account in Informed Financial Planning. I am grateful for all the work done to achieve this goal through my financial planner Darren Goodall but especially his PA Anita Gardham who ground through many long phone calls to execute this work on my behalf. I am writing this to recommend a service which I felt went the extra mile to achieve its goal.

February 4, 2021
Unprompted review
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Reply from Informed Financial Planning

Morning Kenneth. Thank you so much for your kind, 5* review. We really appreciate the support and we're delighted that you're happy with our service. We've made sure to pass your feedback on to both Darren and Anita! Kind regards, Team IFP.

Rated 5 out of 5 stars

Safe Hands

I have been a client of Informed Financial Planning for a number of years now. Their advice has been invaluable to me in that time. Their customer service is fantastic and their advisers are all extremely knowledgeable and helpful. I highly recommended IFP to anyone with important financial decisions to make. You will be in safe hands.

February 2, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Eddie. Thank you so much for your lovely words. We really appreciate you taking the time to leave us a 5* review, it really makes a difference to our business. We're delighted you feel in safe hands! Team IFP

Rated 5 out of 5 stars

Pensions & Investments

I recently approached IFP for some advice with a couple of investments I was considering and also with some changes to my private pension. Gregg quickly gained an understanding of exactly what I was trying to achieve to recommend the best investments that suited my financial circumstances. He was very knowledgeable, efficient and proactive throughout the process which made it hassle free and seamless. I feel in very safe hands with IFP and would highly recommend them.

January 31, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Gary, thank you for leaving us a 5* review. We really appreciate the support and we're happy to hear you value the service Gregg/IFP provides. Thanks for taking the time to do this, it makes a huge difference!

Rated 5 out of 5 stars

IFP comes highly recommended.

IFP, through their Planner Darren Goodall, have always given us sound advice. Our requests have been dealt with professionally, promptly and in a most courteous and pleasant manner.
Highly recommended.

Philip and Annette Scott.

January 30, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Philip, thank you for your kind words. We're delighted to hear you're happy with Darren/IFP's service. We really appreciate the 5* review, it makes a huge difference to our business.

Rated 5 out of 5 stars

Pension transfer

I moved my pension 4 year's ago and trusted Inform to look after my future finance's, it was a huge decision for me to make this move, but after these first year's of my investment I am now confident i made the correct decision, even in these uncertain time's around covid and brexit I am confident inform will keep my investment growing.

January 30, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Betty, sorry for the delay in replying to this. We just want to say a huge thank you for leaving a 5* star, we appreciate you taking the time to do this. We're delighted that you're happy with our services and that you're feeling more confident with your finances! Kind regards, Team IFP.

Rated 5 out of 5 stars

Two Chaps Being Well Looked After:

Our experience with Informed Financial Planning has been a very pleasant one.
We both feel that we have been well looked after and given superb advice.
Our answers to numerous questions have always received a very courteous response and anything appearing to be complicated has been dealt with in a similar manner.
Staff that we have dealt with are friendly and always appear to be happy to help.
Should there be anyone out there who are considering an investment and remain unsure this company will not let you down.
After investments have been made the company will keep you informed and issue regular updates.

January 28, 2021
Unprompted review
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Reply from Informed Financial Planning

Morning Arthur & Chris. Thank you so much for your kind review - we really appreciate your support and we are delighted that you're happy with the team at IFP! Thanks again, reviews like this really help our business. IFP

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