Informed Financial Planning Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous experience with Darren from IFP! I thought I knew a thing or 2 about finance, but my knowledge doesn't come close to Darren's. His advice and guidance has been invaluable! No 'one size f... See more

Company replied

Rated 5 out of 5 stars

With various pension pots between us my hubby and I contacted IFP after doing some internet research and reading great reviews about Darren Goodall. From our initial free meeting we knew that Darr... See more

Company replied

Rated 5 out of 5 stars

Joe and the team at Informed Financial Planning have been a pleasure to work with and have explained everything about my pension and investments in a way that is easy to understand. The fact they are... See more

Company replied

Rated 5 out of 5 stars

I have found Darren Goodall of Informed Financial Planning to be a very good financial adviser. He asks a lot of questions and really listens to your plans about life going forward. He not only advise... See more

Company replied

Company details

  1. Financial Consultant
  2. Financial Planner

Information provided by various external sources

Informed Financial Planning are an award-winning firm of Independent Financial Planners with Corporate Chartered Status. Our mission is to help our clients make smart financial decisions through building relationships based on uncompromising trust, knowledge and expertise. We accomplish this by offering holistic and comprehensive financial advice to help our clients prioritise and achieve their life goals. Our range of services include retirement planning, investments, tax planning, insurance and cash management. We are 100% employee owned and totally independent, meaning we can provide advice relating to products from the whole of the market.


Contact info


4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Excellent Customer Service

A colleague introduced me to IFP a number of years ago and I have been delighted with the service and advice I receive from the outset. Be it from senior management, my personal financial advisor or the office support staff, communication is swift, efficient and friendly - there has never been an occasion when my email or phone call has not been dealt with promptly, which is a rarity these days.

The advice I receive is clearly presented and it is never too much trouble to answer my questions.

If anyone is in the market for financial advice, I would happily recommend IFP.

January 27, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Andy. Thank you for leaving us a 5* review! We really appreciate your support and we're delighted you're happy with our service.

Rated 5 out of 5 stars

Consistent high level of service over…

Consistent high level of service over long term.
Would highly recommend

January 26, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Lee, thank you so much for your 5* review! We really appreciate your support and taking the time to do this. Team IFP

Rated 5 out of 5 stars

Great quality financial advice

I have been a client of IFP for c4 years following a pension transfer, dealing with Joe Sanders.

The advice received from Joe has at all times been professional, balanced and appropriate relative to my financial aims and goals, aided by the regular six monthly strategy reviews.

The focus from Joe / IFP is on a long term relationship and the overall performance of the funds have been good and the challenges of Brexit and Covid have been well managed.

January 25, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Mick, thank you for your review. We're delighted you are happy with Joe/IFP's service and we really appreciate your support. We're pleased that despite the current climate, you're happy with how we've managed your finances!

Rated 5 out of 5 stars

Darren Goodall on Pensions advice

Darren Goodall has been advising us for over ten years

on Investment planning: IHT matters: Pension funds & keeping us up to date with changes in legislation and the financial markets.
Last year Darren advised me on the Pension Fund which could be actively managed or re balanced to try and ensure the investment remains suitable to my needs and expectations. The current pension fund portfolio did not provide these facilities and advised on a transfer.
This transaction included a considerable amount of "paper work" which was all dealt with by IFP leaving me with minimal amount of input.
The administration of the pension by the provider is being constantly monitored by IFP given me further reassurance on this important matter.
If we have any queries on our investments we know we can just contact Darren/ IFP.

January 25, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi R C, thank you so much for your 5* review! We're pleased we managed to remove the hassle and we really appreciate your support! Team IFP

Rated 5 out of 5 stars

I had seven seperate pensions and needed help!

I had seven seperate pensions and no idea what they were worth, or even if they would allow me to retire when I wanted to. I put off getting a professional involved and in hindsight that was silly. IFP have dealt with sorting all of this out in an efficient, friendly and professional manner. At least one of my pension providers were less than helpful, but IFP got that sorted and I now have one Composite Retirement Account where I can track the value easily. We have just completed our annual review with IFP (by video as it is 2020) and I was pleasantly surprised how well the CRA has coped with the problems of 2020 with an overall 4% increase in net value.
I have recommended IFP to a friend/collegue and I tihnk that says it all.

January 25, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Sandra! Thank you so much for leaving a 5* review, we really appreciate the support. We're delighted that your CRA has coped with 2020, it was certainly a tricky year! Thanks again, Team IFP

Rated 5 out of 5 stars

I approached IFP some years ago now as…

I approached IFP some years ago now as I had a frozen personal pension and a number of dormant company pensions that had accumulated over the years that I had no idea what to do with, whether they were in the right place or could do better elsewhere, but where?
Darren from IFP came out to my house and went over what I had, went through my finances and attitude to risk and explained in simple terms what the best options were.
Ultimately, I opted to merge them all into a particular pension scheme that Darren proposed and I have been very happy how it has performed, even with the recent events like covid, brexit etc. Darren is very knowledgeable and professional but explains things in a way that us none financial types can understand.
I also get a yearly home visit (remote via Zoom for this year under the circumstances) to review finances, the schemes performance over the year and to make any necessary changes.
All in all, I would very much recommend IFP’s services.

January 21, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Mark, thanks for leaving us a 5* review! We really appreciate the support and your loyalty as a client over the years. Team IFP

Rated 5 out of 5 stars

Darren Goodall: Trusted and Reliable Advice

We have had great service from Darren Goodall at IFP as our Financial Advisor after signing up a couple of years ago. As well as the usual skills; trustworthiness, reliability and professionalism he is incredibly easy to talk to. His approachability combined with expertise in all matters financial make for a super partnership. As someone who does not particularly like to discuss money and financial dealings I have found Darren to be the perfect person to talk to. It is great that he listens to your individual concerns and definitely does not have a one size fits all approach. After a very difficult year for everyone Darren's advice has proved to be good and we are very happy with how our pensions are progressing through such choppy waters. This is a relief; long may it continue! Thank you Darren.

January 21, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Emma, thank you so much for leaving a 5* review. We're so happy that you value Darren Goodall and IFP's services. We really appreciate the support! Team IFP

Rated 5 out of 5 stars

Great financial service.

We have been using informed Financial Planning for over 20 years and have always found them very professional and their advice and service second to none. Nothing has ever been too much trouble.
We never feel rushed or pushed into anything that is not suitable for our needs.
Our particular adviser is excellent. He listens, makes notes and then shows us all the options available to us and gives us his professional opinion. All explained in a simple down to earth way that we understand. Crucially the final decision is ours and we have never felt swayed a particular way. Our best interests have always been at the forefront.
Communications are excellent, either by phone, email or when we were allowed actually in person.....at a time and place to suit us.
Excellent service in all aspects highly recommended for all your financial affairs. Long may it continue......

January 19, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Brian, thank you for taking the time to leave a 5* star review. We really appreciate the support and we're delighted that you're happy with Darren & IFP's services. We agree, long may our relationship continue! Team IFP

Rated 5 out of 5 stars

Pension advice

Darren at Informed Financial Planning has been my financial adviser for many years and I trust his judgement implicitly. He has sound judgement and gives me no nonsense advice that always leaves me comfortable with my current and long term situation.

January 19, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Leslie, thank you so much for your review. We really appreciate your support and we're happy to hear about your trusting relationship with Darren. Thanks, Team IFP

Rated 5 out of 5 stars

Darren Goodall Financial advice (ifp)

Darren’s annual review is always punctual, precise and thoroughly professional. It is always fully explained in terms that I can understand. I usually have a number of questions that I save for the meetings and they are always answered there and then. Since the last annual review I needed advice on adding to my portfolio, the advice and response from Darren and his team was prompt and my decision expedited immediately. I felt very satisfied with Darren’s advice and suggestions as to which scenario would best suit my financial situation. I am really glad that I decided to use IFP while working and since my retirement, knowing that Darren is only a phone call away and that my finances are in good hands especially through these unstable times.

January 13, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Ian, thank you so much for leaving a 5* for Darren/IFP. To hear you're glad to use IFP makes us so happy, we're delighted you chose us! Thanks for your support, Team IFP

Rated 4 out of 5 stars

Very happy, with one criticism

I was very happy with the service that I received and Gregg was happy to answer questions and to listen.

One criticism is that I needed to wait quite a long time to get the documents to complete and then the advice to move forward. I appreciate that Covid has led to working being more difficult in 2020, so the lenghty time might be due to that.

January 10, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Adrian, thank you so much for your review. We're delighted to hear you're happy with Gregg/IFP and we really value your constructive criticism. Feedback like this really helps us to improve, something we're constantly looking to do! I'm sorry things tooks a while and we will look into this. Thanks again, we really value your support. Team IFP

Rated 5 out of 5 stars

Professional and clear advice…

Professional and clear advice throughout. No hesitation to tell me openly what possible and what could be done elsewhere. Extremely open and very happy indeed.

January 8, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi JMA! Thank you so much for leaving a 5* review, we really value your feedback and support. Team IFP

Rated 5 out of 5 stars

Great work!

IFP and, in particular, Gregg Crawford were thorough and helpful throughout.

January 8, 2021
Unprompted review
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Reply from Informed Financial Planning

Hi Andy. Thank you so much for leaving a 5 star review, your support is really appreciated. We're delighted you are happy with Gregg's service!

Rated 5 out of 5 stars

From Full Time work to Retirement - a seamless transition

My wife and I have been clients of Informed Financial Planning for a number of years now - dealing exclusively with John Copsey. I retired in April 2019 and leading up to that momentous date John has been advising us on a regular basis on Pension and Investment opportunities that would benefit us in the short, medium and long term. I must say that the advice given has been absolutely spot on, and the planning and administration of our move from full time employment to retirement has been handled incredibly professionally and compassionately with the sole aim of maintaining our standard of living whilst ensuring what hopefully will be a long happy and comfortable retirement.
John has become a valued, close personal friend and we both trust him implicitly for his care and advice and I would like to pay tribute to him for his guidance and expertise. It has been invaluable for us and hopefully will continue to be for many more years to come. Thank you IFP and John Copsey in particular. Highly recommended!!

January 4, 2021
Unprompted review
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Reply from Informed Financial Planning

Good Afternoon Eddie. Thank you so much for taking the time to leave us a 5 star review. We are delighted to hear you are happy with the service John provides and really appreciate the support. Thank you also for being such a loyal client over the years. Kind regards, Team IFP

Rated 5 out of 5 stars

Outstanding advice and support

We have been clients of Informed Financial Planning for nearly 10 years and highly recommend them. Gregg Crawford and his team are friendly, professional and efficient. Gregg has always given us outstanding advice and support, and everything is always well explained. Thanks to Gregg we always know exactly where we stand with our finances, and we know everything is in place to meet our current and future needs and goals.

December 23, 2020
Unprompted review
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Reply from Informed Financial Planning

Thank you for the kind review, Steve. We're delighted you're happy with Gregg's service and we appreciate the support.

Rated 5 out of 5 stars

Great service, would definitely recommend

From our first meeting which was quite a few years ago Darren Goodall has been really proactive in structuring and managing our portfolio and his ongoing support has been invaluable. I would have no hesitation in recommending Informed Financial Planning.

December 22, 2020
Unprompted review
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Reply from Informed Financial Planning

Hi Anne. Thank you so much for the 5* star review. We're delighted you rate our service highly, much appreciated!

Rated 5 out of 5 stars

Reassuring guidance from Informed Financial Planning

Informed Financial Planning (IFP) advise me on all aspects of finance and after an annual meeting provide me with a full annual report with their recommendations. This they have done for the last 10 years and have a dedicated personal advisor. The report and recommendations take into account all aspects regarding investment, withdrawals and tax benefits. They now also do this for my wife and consider her future finances taking into consideration her pending retirement. IFP advisors are always available for swift personal contact and response.

December 19, 2020
Unprompted review
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Reply from Informed Financial Planning

Hi Danny. Thank you for leaving us a five star review, it's much appreciated. We're delighted you're happy with our service and thank you for being a loyal client for the past 10 years, wow!

Rated 5 out of 5 stars

First Class Advice

Excellent advice that has helped us with planning our finances. No pressure in making a decision. Wouldn't hesitate to recommend to anyone.

December 15, 2020
Unprompted review
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Reply from Informed Financial Planning

Hi Ged, thank you so much for the 5 star review! We really appreciate your support and thank you for the recommendation.

Rated 5 out of 5 stars

Excellent all round

We have been a client of IFP for nearly 5 years and only have positive things to say about them. They have a tremendous depth of knowledge, have an ability to explain and recommend complex financial concepts to us and most importantly have delivered impressive gains for our financial wealth. We have found Gregg Crawford a great IFA and would thoroughly recommend their services

December 15, 2020
Unprompted review
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Reply from Informed Financial Planning

Hi Neale. Thank you so much for the 5* star review and for being a loyal client for almost 5 years! We're delighted you're happy with Gregg's service and we appreciate the support.

Rated 5 out of 5 stars

The IFP team listened to my aims

The IFP team listened to my aims, put a plan together to achieve these goals with advice which met my needs for the future. Great communication throughout the full process. Highly recommend Gregg Crawford and his team to anyone who wants sound financial planning and tax efficient advice.

November 19, 2020
Unprompted review
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Reply from Informed Financial Planning

Hi Andy. Thank you so much for the kind 5 star review. We appreciate your support and we're delighted you're happy with Gregg's service! Thanks again.

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