INFRAREADY Ghost hunting equipment store Reviews 373

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often describing them as masterpieces and the best on the market. People frequently highlight the exceptional customer service, noting the staff's helpfulness, cordiality, and proactive communication, which keeps them updated throughout the process. The delivery service is also highly regarded for its speed and efficiency, with many items arriving quickly and in perfect condition. However, some customers were dissatisfied with certain products, specifically mentioning issues with an Alice Box needing repairs due to a limited word bank and an SLS device malfunctioning and having poor material quality. One person also noted a product arriving with a damaged battery cover.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the items as... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent product... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise a staff member for their... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

I purchased a spirit bridge Came super fast and I cant wait to use it Being honest I was a bit disappointed that it didn't come with any instructions on what modes would be best and what the diffe... See more

Rated 5 out of 5 stars

My items arrived very quickly and at a good price. Andy didn't have the *exact* model of camera I wanted but he sent me the closest match - so he upgraded the IR illuminator - which is excellent, tha... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent equipment

Excellent equipment! Well built. Does exact what it is supposed to do. Will purchase more from Infraready. Shipping was faster than expected to the US.

November 16, 2022
Rated 5 out of 5 stars

Coby Ghost Box

I recently received a much needed piece of equipment from Andy Infraready and I couldn't be more pleased. This man went out of his way re customer service. Would recommend this Company to anyone and already have! Very happy :)

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Cool little device

Cool little device, the Paratek Mini. It took a little bit of time to get the device and my phone with the app on it to link up but after the initial set up it links up easily. I haven't got to use it out in the field yet but I plan on going to Jerome, AZ soon so I can't wait to try it out there.

October 17, 2022
Rated 5 out of 5 stars

Canon Full Spectrum Conversion

This was my third camera conversion with INFRAREADY, the first two being full spectrum and infra-red respectively.
This latest conversion was also for Full Spectrum and the results were spectacular. This was a better camera than the ones I previously supplied and the larger sensor and quality lens produce superb low light images when my Infra-red illuminator is attached. The conversion exceeded my expectations.
I have purchased products from INFRAREADY before and have never been disappointed.
Top quality service as always and will continue to do business in the future.
Highly recommended!

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Very professional service with some…

Very professional service with some essential niche devices.
All contact between myself and the site was quick and friendly.
Would recommend them wholeheartedly and would use them again.

October 15, 2022
Rated 5 out of 5 stars

Awesome communication and product

I contacted Infraready a couple of months back in mind to buy a camera. I outlined what I was roughly looking for and had a couple of suggestions given to me. I also had MANY supplemental questions that were all answered speedily and very informatively. In the end I settled upon a camera and it was dispatched promptly at the start of October. The great customer service and answers to my questions really swung this for me. I've since recommended them to some photographer friends of mine.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, very quick turnaround time from order to delivery and excellent customer communication.
Not my first purchase from them and certainly won't be my last.

October 8, 2022
Rated 5 out of 5 stars

5 star service

Product to spec advertised and delivered before delivery date. Will definitely be purchasing again without hesitation.

October 5, 2022
Rated 5 out of 5 stars

Yet another incredible shopping…

Yet another incredible shopping experience with Infraready. This time I purchased the W810 Sony Full-Spectrum camera. The camera was shipped within 24 hours and received within 2 days. The camera itself is excellent and works brilliantly, and comes with all the accessories needed. Price was well worth it for what you are getting, worth every penny. I honestly wouldn't get my ghost hunting equipment anywhere else now. After being stung by others in the past with poor quality equipment or equipment not turning up at all, infraready is a name you can trust and shop with in confidence you will get just what you paid for. Highly recommended anyone to shop with Infraready.

October 4, 2022
Unprompted review

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