INFRAREADY Ghost hunting equipment store Reviews 373

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often describing them as masterpieces and the best on the market. People frequently highlight the exceptional customer service, noting the staff's helpfulness, cordiality, and proactive communication, which keeps them updated throughout the process. The delivery service is also highly regarded for its speed and efficiency, with many items arriving quickly and in perfect condition. However, some customers were dissatisfied with certain products, specifically mentioning issues with an Alice Box needing repairs due to a limited word bank and an SLS device malfunctioning and having poor material quality. One person also noted a product arriving with a damaged battery cover.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the items as... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent product... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise a staff member for their... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

I purchased a spirit bridge Came super fast and I cant wait to use it Being honest I was a bit disappointed that it didn't come with any instructions on what modes would be best and what the diffe... See more

Rated 5 out of 5 stars

My items arrived very quickly and at a good price. Andy didn't have the *exact* model of camera I wanted but he sent me the closest match - so he upgraded the IR illuminator - which is excellent, tha... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to order an item and talked

Easy to order an item and talked via txt or and email. Item arrived a few days after payment and on the estimated date from order. I didn’t find any difficulties in any process. Will use again. 👍

March 31, 2023
Rated 5 out of 5 stars

Fantastic communication device with spirit

The device was great worked as described. Great communication during first group session with the retro style ghost box portal with Tesla lights… had a minor issue with the aerial but Andy offered to fix it or a full refund but instead asked him to send me the bits and I did it myself to save time posting back and forward. Brilliant bit of kit. Great aftercare. Would definitely buy more equipment from Andy.

April 6, 2023
Rated 5 out of 5 stars

Xpod radar

Very easy and polite to deal with, the product was exactly how it was explained in the details, it's better than i excepted 🤗

April 5, 2023
Rated 5 out of 5 stars

Great product

Excellent build quality . Great product fast shipping . Only fault is slight damage on corner tho would say that is down to the courier . As item was packed very well . But still very happy with product

April 8, 2023
Rated 5 out of 5 stars

Very pleasant to work with.

Their customer service replies back very quickly when contacting them via Facebook messenger. They answered all my questions, and were very pleasant to work with. Their products are amazing, especially the AliceBox.

April 4, 2023
Rated 5 out of 5 stars

tecsun radio

Received my tecsun radio this week, not had chance to use it yet, but seems easy to use. going to use next week when I go to Bodmin Jail.

March 8, 2023
Rated 5 out of 5 stars

Simply the best

Communication was Brilliant all throughout this order was very helpful and although I was told my order would arrive on date 'x' it actually came 3days earlier than expected. Quality items and greatly made. You sir an asset to the paranormal community

February 1, 2023
Rated 5 out of 5 stars

Steam punk rem pod is great and the…

Steam punk rem pod is great and the teddy bear rem pod is great to. The steam punk rem pod looks really cool and works really well. Andy is really reliable and he is very helpful. I recommend people to buy from him. 👻👻

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, all products bought from REM bear, REM car, lasers, and spirit boxes have been great quality and very unique,
Every question I had was answered quickly by Andy, I can’t rate this company high enough, I would not buy from anywhere else now

February 6, 2023
Rated 5 out of 5 stars

My Alice Box is geat

We had a little problem with the post service but andy was very helpfull my Alice Box is great and im looking forward to buy some more Equipment

February 1, 2023

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