Inion Arts Reviews 576

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often highlighting the ease of use and the beautiful results achieved. The delivery service is frequently mentioned as quick, efficient, and well-packaged, ensuring items arrive promptly and in excellent condition. Reviewers also appreciate the helpful and friendly staff, noting their expertise and willingness to assist. However, some customers experienced issues with the accuracy of product colors, finding them to differ from expectations. A few people also reported problems with wire quality, specifically rust in a spool. Additionally, some reviewers mentioned a lack of communication regarding order status or responses to queries, and a small number felt workshops were rushed or had difficulty ordering specific quantities of items.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the product quality, describing it as "great... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast dispatch and... See more

Staff

Reviewers express high satisfaction with the staff. Customers consistently praise the helpfulness, expertise,... See more

Quality

Users describe positive interactions with quality. Many customers found the resin dip to be fun and produce... See more

Order

Clients share positive opinions on the ordering process. Many reviewers found it easy to order, with a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Inion arts were hugely helpful in giving me exactly the information I needed about their differnt dips before I made my purchase. They then sent my order quickly and beautifully packaged. Absolute st... See more

Rated 5 out of 5 stars

Fantastic workshop at the nec craft show today, fun and easy to follow, end result was beautiful. I've come home with a kit and can't wait to give it another go. Definitely pre-book a Workshop before... See more

Company replied

Rated 5 out of 5 stars

This product is unique, easy to use and gives you a wow factor look, every time. Abigail is a great tutor, which I experience at Farnborough Sept 2025. Great value on the kits, easy to understand onli... See more

Company replied

Rated 5 out of 5 stars

4 of us enjoyed a Fuschia workshop at Westpoint craft show with an excellent tutor although we felt we needed more time and felt rushed at the end. A friend and I bought the Lily pack between us to do... See more

Company replied


Company details

  1. Craft Store

Written by the company

Our craft kits make resin dip flowers easy! Step by step video instructions. Great prices with a large variety of colours. Brilliant gift ideas.


Contact info

4.8

Excellent

TrustScore 5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Awesome company, awesome service and awesome products

The company is a family run company with excellent customer service and support, very efficient service, awesome products fantastic trading events with unique designs. Have recommended to many others people who now also either order or subscribe with them. Highly recommend

July 1, 2025
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Reply from Inion Arts

What fantastic feedback! Thank you for sharing it with us, we do work very hard to maintain high standards and it is so rewarding when our customers take the time and trouble to let us know how well we are doing. Thank you so much.

Rated 5 out of 5 stars

Sent very quickly

Sent very quickly

June 27, 2025
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Reply from Inion Arts

thank you for the 5 stars and for taking the time to write such a positive comment. We are always pleased to receive feedback. I hope that you enjoy making the kit.

Rated 5 out of 5 stars

Arrived quickly and packaged well

Arrived quickly and packaged well, really happy looking forward to making some flowers

June 24, 2025
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Reply from Inion Arts

I am glad that you mentioned delivery - we had a few problems with our delivery recently and had to put in a whole set of new procedures so pleased that it is working well now. Thank you for such a positive review, and for taking the time to write it. We really appreciate it.

Rated 5 out of 5 stars

Fantastic company

I attended a workshop at the Crafterama in Kent. I made a resin poppy. The lady teaching us was lovely and explained everything so that it was understandable and easy. Everything we needed was included. It was such fun and I was so impressed with the poppy I made. I purchased a kit to do more at home, which is great. Thoroughly recommend this company.

June 6, 2025
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Reply from Inion Arts

Thank you so much for such kind words - Abby really enjoyed the workshops at Kent as it was the first time we had been to Kent (for a craft fair that is - Kent is lovely!) and we were overwhelmed by how nice and friendly everyone was. So pleased you liked the Poppy - it is one of our most popular flowers.

Rated 5 out of 5 stars

Excellent make and take experience

We attended a make and take session with this company. We had a fantastic and very patient teacher and ended up making two beautiful flowers in a craft we'd never tried before. Lovely experience!

June 7, 2025
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Reply from Inion Arts

What a lovely review! Thank you so much, Abby is particularly pleased that you consider her to be patient - you were a lovely workshop participant and we hope to see you again at a future craft event.

Rated 5 out of 5 stars

great service

great service

May 31, 2025
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Reply from Inion Arts

Thank you for leaving such a positive review. As someone who has brought from us in the past, we are delighted that you still consider we are delivering a great service - things have changed considerably since you were first a customer - pleased it is all to the good.

Rated 5 out of 5 stars

very unique concept

Instructions online were very clear and easy to understand, takes a while to make but that's part of the fun

May 31, 2025
Unprompted review
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Reply from Inion Arts

There really isn't anything widely available like the Inion Arts Resin Dip kits, and I am so pleased you mentioned the instructions! It takes longer to created the instructions and video than it does to make the actual flowers and it is rewarding when people mention that. Thank you for leaving a review - and especially such a nice one. You have made us very happy.

Rated 5 out of 5 stars

Fuschia workshop at Westpoint

4 of us enjoyed a Fuschia workshop at Westpoint craft show with an excellent tutor although we felt we needed more time and felt rushed at the end. A friend and I bought the Lily pack between us to do at home and have enjoyed making them although found it hard to cover in between the wires with resin! We were also very disappointed to find a lot of rust in the wire spool! Have Wasted over 2 metres!

March 27, 2025
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Reply from Inion Arts

I am devastated that you found the wire rusty! We go to great lengths to ensure that the wire we use is sold to us as rust-free as so many people make decorations that go in the garden. In the very beginning, when we first started and we didn't know a great deal about wire we experimented with so many suppliers and thought we had found the very best. Can you please send us photos of wire as we will take this up with the suppliers - so we can see exactly whereabouts on the wire the rust started. Also if you have any issues with dipping please email us as it could easily be your dipping technique which is causing problems. Apart from all that, really pleased that you are enjoying the craft and that you enjoyed the workshop so much.

Rated 5 out of 5 stars

Good price and speedy dispatch.

Good price and speedy dispatch.

May 6, 2025
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Reply from Inion Arts

Thank you for taking the time to write a review - reviews are important to us as it helps us to improve! I am pleased that you had a positive experience and that you are willing to share.

Rated 4 out of 5 stars

Tried something new

Pre order i had a couple of questions, which were answered by the following day. Delivery time was good and well packed.
I've played with my purchases and have enjoyed making the flowers. I purchased an introductory box so that I had what was required for the projects.
The reasons I've not given 5 stars are
Despite trying to call several times the phone was never answered.
Personally I would have liked written instructions and on the how to videos, I would have liked verbal instructions

April 28, 2025
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Reply from Inion Arts

Thank you very much for your review, and for your kind comments. I think maybe you were trying the old number to get in touch with us. We are in an area where mobile phone reception is very hit and miss and so we have had a land line installed, but there were issues with that and so we were without access to a phone for a number of weeks. We do advise all our customers on everything we send out to email us in preference to phoning. There are written instructions which are fully illustrated and very easy to follow - when you enter the password you are offered an option of choosing the video and/or the written instructions. We used to have verbal instructions on the videos but they did not prove to be popular. I think it is very much a matter of taste.

Rated 5 out of 5 stars

lovely seller , lovely product, excellent

Lovely product, comes well packaged with quick delivery.The seller is helpful and communication is great. Good value for money.
Many thanks

May 5, 2025
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Reply from Inion Arts

What can I say except thank you so much for all your kind comments and for taking the time and trouble to share them.

Rated 5 out of 5 stars

This is lovely resin & very easy to…

This is lovely resin & very easy to work with. I haven’t tried double dipping the wire flowers yet, but I will try an experiment! I will definitely be buying more!

April 21, 2025
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Reply from Inion Arts

Thank you for your comments - and you are so right that the Resin Dip is so much easier to work with than other resins that are on the market. We look forward to seeing your makes.

Rated 5 out of 5 stars

Quick to answer a query and quick…

Quick to answer a query and quick delivery.
Have not yet used the products.

April 19, 2025
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Reply from Inion Arts

I do hope you are still willing to give 5 stars after you actually try the product! Thank you very much for taking the time to share your views.

Rated 5 out of 5 stars

I am hooked

I am hooked. Easy and quick.

April 20, 2025
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Reply from Inion Arts

Glad to welcome you to the fans of Resin Dip - it is such a rewarding craft as even if it doesn't turn out quite as you were expecting it is still beautiful! Hoping to see some of your creations in our FB group.

Rated 5 out of 5 stars

Inion arts, lovely people

I have used inion arts as a supplier for a while, they have a great range of kits are allways freindly and willing to help. A lovely small business to engage with.

April 14, 2025
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Reply from Inion Arts

It's so rewarding for us to read a comment such as this! We do try our best to treat our customers they way we want to be treated, especially when buying online. We have some lovely customers, now feel they are friends too - thank you so much for your feedback.

Rated 5 out of 5 stars

Good service will use again

Postage was a little slow but item arrived well packaged. The dip resin film is easy to use and gives a amazing effect. I will use again.

April 4, 2025
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Reply from Inion Arts

Thank you for your kind comments - so pleased you like the resin, and look forward to being of service to you again.

Rated 4 out of 5 stars

Clearer info needed

Disappointed to receive only one snowflake crystal (£3!) as six are shown on the page. I presumed the '1' meant 1 pack.
Also the shaper tools are shown as wooden, so was looking forward to receiving them, and not plastic.
Otherwise, all as ordered.

March 20, 2025
Unprompted review
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Reply from Inion Arts

I am so sorry you were disappointed with the crystals, and looking at the website I can see why. I have now changed the description so it is perfectly clear that the price is per crystal and not for the 6 that are shown in the picture. I am afraid that style over accuracy won the day when we were designing the photos. Our original Shaper Tools were wooden, and we are in the process of updating the pictures but in line with our company environmental policy we have changed to a local company who uses entirely recycled materials. They have also made the colours clearer, obviating the need for tape, inserted a groove to make it easier to thread the wire through multiple loops and are in the process of designing a more rounded end so the wire slips more easily off the Shaper Tool. They have also provided us with a customisable box to store them in.

Rated 1 out of 5 stars
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Reply from Inion Arts

When you arrived, your name wasn't on the list the trainer had, so you were asked how you had made your booking, which was swiftly confirmed. At no point did anyone say there was no record of your having booked. There were plenty of spaces so HAD YOUR ARRIVED ON TIME AND NOT NEARLY 20 MINUTES LATE into a 1 hour workshop you would have had no problem joining in. As it was, the trainer explained it was too late for you to start, and refunded all your money in cash. We did not need to refund the money, as on the bookings email you received it says quite clearly that late arrivals cannot be accepted, and monies for late arrivals cannot be refunded. I can understand you are disappointed at not taking part in the workshop but Inion Arts cannot take responsibility for ensuring you arrive on time. You have attended our workshops in the past, and obviously enjoyed them or you would not have wanted to repeat the experience.

Rated 5 out of 5 stars

Great and fun resin craft

Loved the Class and the finished product.
Also brought a kit and clear and easy instructions
Lovely friendly family run business.

February 19, 2025
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Reply from Inion Arts

Thank you - your positive comments go a long way with us. It is very kind of you to take the time to write such a nice review - I do hope you continue to be pleased with our service and products.

Rated 5 out of 5 stars

Lovely kit

Lovely kit. Great instructions online. Arrived in the time described. Thanks..

February 14, 2025
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Reply from Inion Arts

Thank you for such positive comments, it makes such a difference to a small family company such as ours. We are dancing in the aisle now! We have had a bit of a tough time lately so getting a comment like this is fantastic.

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