Inkbird Reviews 

No frills, no surprises
Saisfied

I was never delivered.
They never answered to my email.

I've just had my second sous vide circulator break down after 5 months! The products look good but have inferior quality components in them. My latest 5 month old unit has started rusting! A device designed to be used submerged in water has mild steel components in the temperature probe, totally unacceptable and I will never buy another Inkbird product ever again! I have contacted their customer service and still waiting for their reply which I don't expect to hear back from them, garbage products from a bodgy company, avoid at all costs!!

I purchased the INT-14-BW probes and they are amazing. I use these probes on a regular basis from the smoker, oven, stove top, and slow cooker. My food is now cooked evenly. The probes and device are user friendly, no issues. Got a set for my father for his birthday and now he doesn’t have to run in and out of the house checking the food temp lol. Having the probes labeled with numbers is also great perk. Any extra food I seal in the INKBIRD food vacuum which works great, but I haven’t tried any other brands.

As the Family Pitmaster(GRAMPY'S BBQ), I was looking to augment my Thermoworks Smoke X4 with the Billows Fan with the Internet/Wi-Fi capable wireless temperature probes. I looked at everything that's currently available on the marketplace. I chose the Inkbird INT-14-INT-BW because it comes with 4 probes and it was on a signifigant end of the year sale.
Initially I had trouble with one of the probes during a cook that caused me to change to another probe. I immediately contacted Inkbird customer service. In a quick reply they sent me a series of test to put the probe 1
through. I sent the results back to Inkbird that showed no problem. Last night I used it to smoke a 2.5lb piece of meat. It performed the same as a second probe is a similar sized piece of meat.
I feel my money for the Inkbird INT-14-INT-BW was an excellent purchase. Inkbird customer service was very quick with helping me.

Great wireless themometer Service has been outstanding. Went out of their way to help me when the issue was clearly my fault.

Received product and it worked well. I did have to contact the Helpline and they were very responsive.

I have a wifi temperature controller, and the wifi doesn't work now, and the device itself doesn't offer the same features as the app, has to be one of the dumbest things I have seen, if you are after reliable heat control, DO NOT BUY AN INKBIRD ITC 308 WIFI, I had a lot of trouble setting up the first time, poor connection to router, so much so that I just about had the device resting on the router just to detect it, look elsewhere as this product is junk, customer support just as bad

I purchased an INKBIRD wireless thermometer for smoking meats. From the start I had problems with the correct temperatures. I made sure the probes were inserted properly. Which is the full three inches of the probe. I see this as one of the problems. After four times using the INKBIRD and each time reading the wrong temp. I contacted INKBIRD and they made me jump through hoops with videos and such. So I complied with everything thing the asked. After all this they tried to say I didn’t insert the probes in properly. I even sent the video. Don’t wait your money on this product because they won’t back it if you get a defective product.

I used the meat bbq thermometer 5 times and it stopped working. Asked for refund but they stopped replying to me. Worst company ever 30 euros to the trash. The product was really bad and the quality also. DONT BUY!!!!

Got the VS-06 number.
Vac. sealed a half dozen bags of cashews, then the vac wouldn't turn off.
The the heat sealer stopped working also.
What a POS?! That was $74 worth.
Got a manual vac sealer off Temu, for $11?! 🤣🤣🤣🤣
Inkbird should be ashamed of themselves selling such POS?!
The devices "look" nice, but if the component parts are made with just crappy metal, etc., they are not going to be a long term investment.
Aldi's number for around $60 is lasting five and six years. My neighbour has one.
Still, I guess the dudes at Inkbird are swanning around the pool drinking expensive champagne and smoking $80 stogies from Cuba. They're doing very nicely out of this. Selling a $3 unit for $74. Money for a very dubious device.

By far the scummiest company I’ve ever had the misfortune of dealing with. Give them a swerve

Poor Product and Even Worse Support

My INKBIRD INT-11P-B thermometer stopped connecting to the probe after a short time. I followed all their instructions, including a full reset, but nothing worked.

Support then asked me to film the issue—even though I only have one phone and can’t film and test at the same time. I explained this and was ignored and have not heard back. Very poor product and disappointing customer service. Avoid.

I’ve been using Inkbird products for a while and always had a good experience – until now.

I recently bought a sprinkler controller (IIC-800-WIFI) which arrived defective: it never turned on, despite the power supply working perfectly. The device was brand new and had never worked even once.

I contacted customer support, who acknowledged that it was a product issue — yet refused to offer any help because I didn’t have the receipt.

I find it unacceptable that a brand like Inkbird would choose to abandon a loyal customer over a simple verification issue, especially when the fault is so obvious.

This is not how you build trust.
I hope this review helps other customers make informed choices.

Have had numerous back and forth with them and they even sent me a second TH-5 .
First one about 10rh out and therefore calibrated in Bodega 75% for 24 hrs and left in sealed bag reading 75% overnight.
The second one I did exactly the same procedure to calibrate.

Now one reads 52.2 and the other 62.9
Wish i could put up a photo

Buy 6 or 12 cheap ones for £10-15 and take the average amongst them instead and replace them annually.

Useless and NO I will not contact you at Inkbird again. You have my details via ebay and because all this experimenting took more than 30 days you have not bothered to and certainly not refund

Wouldn't allow warranty on a thermometer that completely stopped working. Did all the things they asked, videos, resets, pictures, more videos and no resolution other than them saying good luck and purchase a new one. 100% still under warranty and wouldn't honor it and stopped responding.

My granddaughter gave me a thermometer for Christmas, when I attempted to pair it with my phone, I need to give up a lot of personal data to use it! I told her to send it back. Unless they are stealing my information, there is no reason to know things they are asking for to use the product!
What is with these Chinese companies, I had the same problem with an Oxiometer that you need to give up your life history to use Bluetooth!

Product is very simple to use and the company customer service is first class.

I have three Inkbird thermometers (kitchen probe, pool, and wall) and they have all impressed me for value of money, ease of use and reliability.

Been using a ink bird aquarium heater controller for 6 months the probe failed this morning
Ink Bird will not honour the 12 month warranty

Because the product is not purchased through official channels, onlyhereshop is a third-party seller, not directly dispatched by us, we cannot judge that it is a brand new genuine one, also cannot confirm its warranty period, so we do not have the authority to directly reissue it.
If purchased from official channels, if the product is damaged within 12 months (non-human reasons), we have a free return service.
In addition, in order to give you a better shopping experience, please purchase our products from official channels (Amazon/ebay/ AliExpress/ inkbird official website) so that we can provide convenient services.
So could you contact the seller to return or exchange the goods?
Please kindly understand