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Innovate Design Reviews 1,473

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, noting that they are treated with respect and receive clear guidance throughout the process. Many highlight the excellent customer service, appreciating the personalized approach and the team's ability to bring ideas to life, often exceeding expectations. The product development process is frequently described as efficient and well-supported, with timely responses and effective communication. However, some customers mentioned issues with communication, specifically regarding a lack of acknowledgment or reply to their inquiries, and difficulties in reaching specific team members. A few people also felt that the initial consultation lacked a personalized approach, with some representatives appearing to stick to a fixed script rather than engaging deeply with their unique concepts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Product

Customers consistently note positive experiences with product development. Many reviewers praise the process... See more

Service

Consumers find service to be positive, with many praising the professional and top-notch design services.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent customer... See more

Response time

Reviewers mention positive feedback about response time. Many customers were impressed by the speed and... See more

Based on these reviews

Rated 5 out of 5 stars

I have only just contacted Innovate about an idea l had but l didn't know how to take it forward. My daughter checked on-line and found Innovate so filled in my details. I promptly received an email a... See more

Rated 5 out of 5 stars

My enquiry was responded to in a fast and professionally manner. I was given relevant information, based on my queries via phone, email and post. Each step that follows were explained in simple ter... See more

Rated 5 out of 5 stars

Fantastic, Every step so far has been a 10/10, From receiving the welcome pack, to explaining the idea, Having a completed Product report, still in early phases but going forward I've been given not... See more

Rated 5 out of 5 stars

What a great team No pushyness All the information is there and provided either by phone call and backed up digitally. Encouraged to make fully informed decisions which is really important to me.... See more


Company details

  1. Consultant
  2. Design Agency
  3. Industrial Design Company
  4. Patent Attorney
  5. Patent Office
  6. Research and Product Development

Written by the company

At Innovate Design, we are passionate about empowering individuals, entrepreneurs, and start-ups across the UK to realise the true potential of their product ideas. As long-established experts in innovation, we guide our clients through every step of the journey—from the first spark of inspiration to commercialisation. With decades of combined experience, our dedicated team has developed an unrivalled understanding of what it takes to bring a new invention to market. We start by helping you discover whether your idea has genuine value and the potential for commercial success, leveraging our expertise in market research and patent searches. Protecting your innovation is crucial. Innovate Design offers affordable patent protection, design registration, and intellectual property guidance to ensure your ideas remain secure. Our in-house designers and engineers then transform your concept into a working prototype, enabling you to visualise, test, and refine your product before launch. When it’s time to go to market, we support you in licensing your idea to a company or moving forward with manufacturing. Our goal is to make innovation accessible, practical, and successful for everyone. Learn more about how we can help you at www.innovate-design.co.uk.

Dedicating to helping UK Inventors

Written by the company

Protect – Develop – Launch
From Patent to Prototype to Marketplace, we guide you at every step—protecting your idea, developing a working model, and supporting your journey to commercial success. Innovate Design turns your inspiration into reality.

Confidentiality Guarantee

Confidentilaity Agreement in Place

We guarantee the strictest confidentiality with every project. Your idea is fully protected from your first enquiry.

Contact info

Book a Free Consultation – Confidential

Book a free consultation with an Innovation Coach.

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

A cautionary tale

I wouldn’t go as far as saying that innovate design is a scam because I do think they could be a useful support to the right person/business.

However, if you are an average joe like myself that has an idea that they need support to get into fruition then you need to approach with caution.

YOU will be expected to cover all costs in getting your project completed, including a £400 market research spreadsheet which I could have done myself and avoided paying that which in this climate is a lot of money.

Especially when it’s time to come to the next stage of branding which is going to be around £3000 and once that’s completed you are going to be expected to pay for the manufacturing of this product which could be tens of thousands of pounds. So before you pay 400 of your hard earned money for a PowerPoint presentation..

Ask yourself whether your idea is promising enough that you are going to pay upwards of tens of thousands of pounds to get your project off the ground.

Again, I don’t think it’s a scam but Innovate Design, do need to be more transparent on the stages and payments required before taking people’s hard earned money from them.

It is apparent that they were just out to get my money from the get go as they haven’t bothered to chase up ‘my excellent’ idea since I clarified I would not be able to fork out the thousands required.

Does leave a bad taste in your mouth, I would really hate for someone else to make the same mistake I did.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

A must for anyone attempting to launch a product.

The pack came quickly and was very informative and reassuring. I was happy to continue with my idea and was happy to submit it knowing I was in good hands. A very positive step forward in these early days of this project. I am so grateful for trusted assistance. I recommend using Innovative Designs wholeheartedly.

April 4, 2026
Rated 5 out of 5 stars

Amazing design consultancy

I had an amazing experience with Innovate Design! From start to finish, the team was professional, creative, and incredibly responsive. They truly listened to my ideas and brought them to life even better than I imagined. The quality of their work and attention to detail really stood out. I couldn’t be happier with the results and would absolutely recommend them to anyone looking for top-notch design services!

A special thanks to Emma (my coach) and Gabriel (my designer) who made this dream a reality.

Highly skilled and talented people!

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

I'm new to this invention making and…

I'm new to this invention making and feel completely out of my depth, but after reading the pamphlet and doing a little online reading regarding innovate it sees that they have all the bases covered, I'm sure that I'm in safe hands and may consider reaching out to facilitate the devolpment of my idea.

March 3, 2026
Rated 5 out of 5 stars

You'll be in good hands with Innovate Design

I had an invention, a gardening machine, and I needed someone to develop it for me. Innovate Design looked a safe bet, with praise and recommendations from the press and from Lord Sugar. They were well established and their literature inspired confidence.
What I found was that you work together. Two, or more, heads are better than one. Innovation coach Thomas Kelly brought up points about the invention that I hadn't considered, and designer Sean Irving did brilliant work turning the basic idea into a well-functioning piece of machinery, with changes and experiments along the way, always consulting me or keeping me informed. He produced impressive computer images of the machine as it will be in reality. And, all along , the invention remains entirely mine. At the time of writing this, I have begun the patent application process. I recommend Innovate Design to anyone seeking help with a creative idea.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great company for great ideas

I would like to thank Emma from the Innovation Team for her valuable guidance and general advice on my patent idea. Her support throughout the process was greatly appreciated. The patent search was instrumental in shaping my ideas for the potential product.

I highly recommend Innovate Design to anyone looking to develop their ideas.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

The initial pack was sent very swiftly…

The initial pack was sent very swiftly following my initial contact with Innovate Design. The NDA made me feel secure in sharing my idea and the phone call with Tom was great! He was relaxed and friendly which was perfect. Loads to think about now!

February 13, 2026

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