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Innovate Design Reviews 

1,503
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company, establishing strong trust from the start. People frequently praise the friendly staff and prompt responses, noting that team members provide clear communication and helpful guidance from the very beginning. Consumers consistently appreciate the thorough ongoing support, professional coaching, and expert advice offered throughout the entire creative journey to bring concepts to life. However, some reviewers were not happy with the product outcomes, feeling that proper market advice and realistic commercial assessments were sometimes missing. A few customers also felt that sales pressures occasionally overshadowed genuine assistance during the early developmental stages of their projects.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting friendly, helpful, and highly... See more

Customer service

Consumers find customer service to be exceptionally supportive and efficient. Reviewers frequently praise the... See more

Service

People report positive experiences with service, highlighting a very friendly and understanding approach... See more

Response time

Reviewers express great satisfaction and appreciation regarding the speedy response time and helpful... See more

Product

Customers consistently note ambiguous experiences with product development, highlighting both praise and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic, Every step so far has been a 10/10, From receiving the welcome pack, to explaining the idea, Having a completed Product report, still in early phases but going forward I've been given not... See more

Rated 5 out of 5 stars

I have been working with Innovate for a couple of years now and have used many of their services to help narrow down a pool of ideas and prioritise singular products from concept design through to pa... See more

Rated 5 out of 5 stars

What a great piece of advice from the Innovate Design team! They give a pragmatic piece of advice as you explore through your business options. I've never been happier working with any other team!

Rated 5 out of 5 stars

Im very very happy with the Innova technology team. They very efficient, knowledgeable and helpful from day one. They transformed my social media in few days, my social media looks professio... See more


Company details

  1. Consultant
  2. also in
  3. Design Agency
  4. Industrial Design Company
  5. Patent Attorney
  6. Patent Office
  7. Research and Product Development

Written by the company

At Innovate Design, we are passionate about empowering individuals, entrepreneurs, and start-ups across the UK to realise the true potential of their product ideas. As long-established experts in innovation, we guide our clients through every step of the journey—from the first spark of inspiration to commercialisation. With decades of combined experience, our dedicated team has developed an unrivalled understanding of what it takes to bring a new invention to market. We start by helping you discover whether your idea has genuine value and the potential for commercial success, leveraging our expertise in market research and patent searches. Protecting your innovation is crucial. Innovate Design offers affordable patent protection, design registration, and intellectual property guidance to ensure your ideas remain secure. Our in-house designers and engineers then transform your concept into a working prototype, enabling you to visualise, test, and refine your product before launch. When it’s time to go to market, we support you in licensing your idea to a company or moving forward with manufacturing. Our goal is to make innovation accessible, practical, and successful for everyone. Learn more about how we can help you at www.innovate-design.co.uk.

Dedicating to helping UK Inventors

Written by the company

Protect – Develop – Launch
From Patent to Prototype to Marketplace, we guide you at every step—protecting your idea, developing a working model, and supporting your journey to commercial success. Innovate Design turns your inspiration into reality.

Confidentiality Guarantee

Confidentilaity Agreement in Place

We guarantee the strictest confidentiality with every project. Your idea is fully protected from your first enquiry.

Contact info

Book a Free Consultation – Confidential

Book a free consultation with an Innovation Coach.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,503)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I'm new to this invention making and…

I'm new to this invention making and feel completely out of my depth, but after reading the pamphlet and doing a little online reading regarding innovate it sees that they have all the bases covered, I'm sure that I'm in safe hands and may consider reaching out to facilitate the devolpment of my idea.

March 3, 2026
Rated 5 out of 5 stars

You'll be in good hands with Innovate Design

I had an invention, a gardening machine, and I needed someone to develop it for me. Innovate Design looked a safe bet, with praise and recommendations from the press and from Lord Sugar. They were well established and their literature inspired confidence.
What I found was that you work together. Two, or more, heads are better than one. Innovation coach Thomas Kelly brought up points about the invention that I hadn't considered, and designer Sean Irving did brilliant work turning the basic idea into a well-functioning piece of machinery, with changes and experiments along the way, always consulting me or keeping me informed. He produced impressive computer images of the machine as it will be in reality. And, all along , the invention remains entirely mine. At the time of writing this, I have begun the patent application process. I recommend Innovate Design to anyone seeking help with a creative idea.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great company for great ideas

I would like to thank Emma from the Innovation Team for her valuable guidance and general advice on my patent idea. Her support throughout the process was greatly appreciated. The patent search was instrumental in shaping my ideas for the potential product.

I highly recommend Innovate Design to anyone looking to develop their ideas.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

The initial pack was sent very swiftly…

The initial pack was sent very swiftly following my initial contact with Innovate Design. The NDA made me feel secure in sharing my idea and the phone call with Tom was great! He was relaxed and friendly which was perfect. Loads to think about now!

February 13, 2026
Rated 1 out of 5 stars

Very late and only 40% done, late response etc

10-15 days delivery atemp was made after 2 full weeks with 40% accuracy, then no response to phone calls or email for 10 days... Bank legal team request and refunded money after 2 month of purchase of innovative service. Got email requesting money to be paid back which was refunded by banks legal team, and month later got court letter that innovative asking to be paid £395 for service that was only 40% done.
Summary is that innovative design won't do it on time and 100% and ur money will be wasted.

November 9, 2025
Unprompted review
Innovate Design logo

Reply from Innovate Design

We are providing this response to clarify the facts surrounding your project.
Timely Delivery: You commissioned a research project that was delivered within 10 days, exactly as quoted.
Extended Scope: Our team went above and beyond the initial agreement by including two additional strategic ideas to strengthen your project's potential.
The Findings: The research accurately concluded that your initial concept was not unique. While this may not have been the result you hoped for, providing this data is the primary purpose of our service; it saved you significant time and development costs by preventing investment in a non-viable direction.
The Dispute: Following the delivery of these findings, you initiated a payment dispute with your bank, claiming the report was never received. We have documented evidence that the report was delivered in full and on time.
Innovate provides the tools and market intelligence necessary to make informed business decisions. Our service was executed perfectly according to the contract, providing excellent value by protecting you from further financial loss.

Rated 5 out of 5 stars

Easy

Didnt have to wait long for my pack and reall easy to understand

January 27, 2026
Rated 5 out of 5 stars

Fantastic

Fantastic,
Every step so far has been a 10/10, From receiving the welcome pack, to explaining the idea, Having a completed Product report, still in early phases but going forward I've been given nothing but honesty from Sam, the extensive conversations are just so helpful, speaking about changes and what would work what wouldn't work. This is all before the larger payments to develop my idea further. Truth and honesty goes a long way, I can assure anyone thinking of using innovate - ignore the negative comments, you will be informed and helped along all the way. They are there when needed even if its a five minute phone call. I can not wait ! to take on the next steps with all involved.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to locate…

Easy to locate comprehensive/informative on-line site manned by helpful contact. Full pack with explicit guidance promptly received. A 5* Service for would-be entrepreneurs!

January 6, 2026

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