Innovative Tax Relief, LLC Reviews 

279
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, making complex situations easier to navigate. Many people highlight the exceptional customer service, noting agents are very supportive, patient, and communicative throughout the process. Reviewers appreciate how the company explains everything clearly and simplifies challenging processes, providing great relief. The service is frequently described as efficient and thorough, with staff going the extra mile to ensure positive outcomes and keep clients informed.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

User experience

Users describe positive interactions with their overall experience, with many reviewers expressing... See more

Customer communications

Clients share positive opinions on contact, highlighting consistent and proactive communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Innovation Tax Relief was very good. They gave thorough account review and transcript review in very simple terms. And took, time to explain all things, clearly. Also caseworker,... See more

Company replied

Rated 5 out of 5 stars

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez. She is very informative and kind. And has held our hand through what can be a very stressful process! We... See more

Company replied

Rated 5 out of 5 stars

Loreanne is truly amazing and has been sssssooooo helpful and attentive with helping me with getting my finances in order so I can be a true adult about taking care my business. Thank you, Loreanne, s... See more

Company replied

Rated 5 out of 5 stars

Innovative tax relief has literally turned my financial life around. I selected them at a dark time in my life and my agent Ivy, has truly been an angel. The things that have impressed me the most is... See more

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation Service

About Innovative Tax Relief, LLC

Written by the company

Innovative Tax Relief, LLC, founded in 2016, is a tax relief company based in West Palm Beach, Florida that offers tax negotiation, tax resolution, and tax preparation services. Innovative Tax Relief can help clients across the country deal with IRS and state tax issues, including tax debt, unfiled tax returns, audits, wage garnishment, bank levies, liens, and asset seizures.

Innovative Tax Relief’s process begins by setting up protective status for the client, pulling tax records, and conducting a phone interview with the IRS. Then the company reviews the records with the client and conducts financial analysis to determine the best solution for the problem. Finally, Innovative Tax Relief negotiates with the IRS to achieve the best possible resolution for its client.

The Innovative Tax Relief team features a variety of types of tax experts and has a combined 25 years of experience in tax relief. The company is licensed by the IRS to help U.S. taxpayers in all 50 states, as well as those living abroad.

Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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4.9

All reviews

(279)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very unsure about the whole…

I was very unsure about the whole thing. I was assured that the company was real. It's not a scam!

September 15, 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your feedback! We’re glad we could provide reassurance and support throughout the process. Your trust means a lot to us!

Rated 5 out of 5 stars

Ivy Fernandez, stress free guidance

Upon seeking professional assistance to resolve our tax matter, everyone at ITR has made it a very positive experience.
Especially our case manager Ivy Fernandez. Ivy is a kind, hard working individual, very knowledgeable, and has held our hands in what can be a very stressful situation. Greatly appreciated!

September 11, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for your wonderful feedback! We’re thrilled that Ivy and our team could provide support and guidance during a stressful time.

Rated 5 out of 5 stars

Thanks Ivy Fernandez

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez.
She is very informative and kind. And has held our hand through what can be a very stressful process!
We highly recommend their services.

September 11, 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We’re delighted to hear that Ivy and our team were able to guide you through a stressful process and make it easier. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Innovative Tax Is The One

We may not be 100% done with my and my husband's case but it has certainly been a great experience working with Victor and his team and we are looking forward to the final results. The communications we are receiving from the IRS indicate to us that progress is being made in the right direction and soon we'll be free of the heavy debt we were facing. Thank you Victor and your team for helping us get this far.

August 29, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We’re so glad to hear the progress being made and that our team has been able to support you along the way. We look forward to celebrating the final results with you soon!

Rated 5 out of 5 stars

Victor was top notch

Victor was top notch. His plan was delivered and accepted by the IRS. I could not have asked for a better resolution.

August 18, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you! We’re thrilled Victor could provide a plan that was accepted by the IRS and delivered the resolution you needed. We appreciate your trust and kind words!

Rated 5 out of 5 stars

Waited 4 years to file. A big mistake that I made and they didn’t judge me for it

They made my tax preparation so much easier. I made the mistake of waiting 4 years of filing taxes and the completely made it so easy to do. Lucas was so friendly and helpful

August 13, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you! We’re glad we could make the process easy and judgment-free after your wait. We appreciate your trust and kind words!

Rated 5 out of 5 stars

My tax issues are finally over!!

My tax issues are finally over!!

ITR was able to get me out from underneath the IRS' thumb. I am so grateful for that.

If you have tax issues, look these guys up!!

August 10, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you! We’re so glad we could help lift that weight off your shoulders. We appreciate your trust and recommendation!

Rated 5 out of 5 stars

Victor Acosta has been extremely helpful assisting me in preparing my 2024 income tax return.

Victor Acosta has made himself available to me by phone, text or email if I have any concerns. He is professional, polite, and thorough. He answers all my questions; we work well together in accomplishing the goal of preparing my tax return in a timely manner. I have complete trust in him and his fellow staff members.

July 17, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for the thoughtful review! We're so glad Victor has been responsive, professional, and supportive throughout your experience. We truly appreciate your trust!

Rated 5 out of 5 stars

Very Good

I am very happy with how I was assisted. The whole experience was smooth and amazing. Lisa was very helpful and skilled.

June 25, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you! We’re thrilled to hear your experience was smooth and positive. Lisa will be so glad to know her support made a difference!

Rated 5 out of 5 stars

Good Customer Services

**Review for Ivy's Exceptional Customer Service**

I am writing to express my heartfelt appreciation for Ivy's outstanding customer service over the past two years, particularly regarding the tax issues that my husband Joseph and I, Fatu Roberts, have faced.

From the very beginning, Ivy has been a beacon of support and expertise. She took the time to understand our unique challenges and provided clear, actionable solutions that made navigating the complexities of our tax situation much more manageable. Her attention to detail and proactive approach have not only resolved several past issues but also instilled in us a newfound confidence as we approach our current tax matters.

Ivy’s communication skills are top-notch. She is always prompt in her responses, patiently answering our questions and ensuring we fully understand each step of the process. Her dedication to her clients is evident, as she goes above and beyond to ensure that we feel supported and informed.

As we continue to work with Ivy on our new tax issues, we feel reassured knowing we have such a knowledgeable and committed professional in our corner. We cannot recommend Ivy highly enough for anyone seeking reliable and compassionate customer service in dealing with tax matters.

Thank you, Ivy, for your unwavering support and exceptional service!

Sincerely,
Joseph and Fatu Roberts

June 2, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you so much, Joseph and Fatu! We’re incredibly grateful for your kind words and thrilled to hear how Ivy has supported you through the years. Her dedication and care truly shine, and we’re lucky to have her on our team. We look forward to continuing to serve you!

Rated 5 out of 5 stars

I had a wonderful experience here

I had a wonderful experience here. They completed my taxes and solved my tax issues very quickly. I highly recommend and I’ll use them again next year.

April 30, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you! We're so glad we could provide a quick and smooth experience with your taxes. We appreciate the recommendation and look forward to working with you again next year!

Rated 5 out of 5 stars

I want to thank innovative tax relief…

I want to thank innovative tax relief for doing what they said they would do .. starting with Peter it’s going to be a long process .. my case worker Lisa Liriano dealing with my mess and reassuring me its going to be fixed, and to tax attorney Ryan for negotiations and protection from the IRS saving me thousands of dollars and putting my tax issues behind me ….Thank you Innovated Tax Relief

June 27, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for your thoughtful review! We’re proud to have helped you through the process. We’ll share your thanks with Peter, Lisa, and Ryan. Here’s to a fresh start!

Rated 5 out of 5 stars

Awesome

I was SO scared in the beginning and had doubts but Peter was very reassuring and gave me peace of mind. He has been very knowledgeable and has been there whenever I needed him! I feel like we are family now and would recommend this company for honest help!! Very pleased!

May 26, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you so much! We’re glad Peter could ease your worries and be there for you every step of the way. Your recommendation means a lot—welcome to the family!

Rated 1 out of 5 stars

I have been working with Innovative for…

I have been working with Innovative for a year or more. They charged me $3,500 and to date have not resolved anything. Now I and getting letters from the IRS threatening to seize property and I can’t get anyone from Innovative to call me back or respond to emails or texts! Do not use this service!!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Peter

Mr Peter is very is very helpful and knowledgeable about helping people with their taxes. He keeps me informed and helped me along the process.

February 4, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

We're happy to have been of service. Your satisfaction is our top priority.
Feel free to reach out if you have any questions in the future!

Rated 5 out of 5 stars

The kindness and care that my case…

The kindness and care that my case worker Victor Acosta showed me . Victor was always nice and pleasant when I spoke to him over the phone he assured me in our first conversation that he was gonna do everything he could to help me and he did just that I was always worrying about how I was going to pay the IRS once I became single and didn’t have any help. I was on my own. I got behind in my bills. I didn’t file my taxes for years. I was always working trying to make in’s meet but after my first conversation with Victor Acosta, I felt better. Victor kept me informed on everything that he was doing. I owe him a lot. Victor is a caring person. I can honestly say I would refer him to anyone. I have even talked to my grandson about Victor because he is behind in his taxes and I know Victor would be the one that I would trust him with so thanks innovative tax relief and thanks for assigning Victor to my case now I am able to sleep at night

June 3, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Your satisfaction is our top priority. Your feedback helps us improve our services.
Please don't hesitate to contact us if you have any questions or concerns.

Rated 5 out of 5 stars

100% Recommend

I want to thank this company for helping my mom “Beatriz” out in the Last 12 years; and having Ms Lisa over it and being able to assist my mom in anyway shape and form, and for Benny being the financial manager, he 100% helped my mom with her payments and was on top of it and did an amazing job! If you ever need any help at all I highly recommend you getting in contact with Ms Lisa!

June 2, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

We're so glad we could help and we value your business!
Please don't hesitate to reach out if you have any questions.

Rated 5 out of 5 stars

Honest hard working people ready to help you with your taxes

This company helped me not only to get updated with the IRS but to do it efficiently and in a honest caring way. The persons working with me have been very professional and knowledgeable.
Their work results have been very positive in solving my situation with the IRS. I specially want to give credit to my case manager Vic Acosta. His effective and hard work, have been the reason to produce very positive results. His interaction with me have been very professional and courteous.

May 28, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

Your feedback is valuable to us. We appreciate you taking the time to share your thoughts!
Please don't hesitate to contact us if you have any questions or concerns.

Rated 5 out of 5 stars

They did what others said couldn’t be done!!!

I recently came to Innovative tax after dealing with a different tax company for 3 years with no resolution. Peter and the rest of the team are hands down the best thing that could have ever happened for me. After being what I considered scammed by the other company for 3 years in just a short amount of time even during tax season they handed me the most amazing outcome that I could have imagined. They literally saved me about 100k when others said they couldn’t this team prooved it could be done.
Phenomenal Quality team and company. I will forever be in your debit!!!

Brent

May 16, 2025
Unprompted review
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Reply from Innovative Tax Relief, LLC

We appreciate your business. We're committed to providing the best possible service.
Feel free to contact us in the future if you have questions!

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