Innovative Tax Relief, LLC Reviews 

279
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, making complex situations easier to navigate. Many people highlight the exceptional customer service, noting agents are very supportive, patient, and communicative throughout the process. Reviewers appreciate how the company explains everything clearly and simplifies challenging processes, providing great relief. The service is frequently described as efficient and thorough, with staff going the extra mile to ensure positive outcomes and keep clients informed.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

User experience

Users describe positive interactions with their overall experience, with many reviewers expressing... See more

Customer communications

Clients share positive opinions on contact, highlighting consistent and proactive communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Innovation Tax Relief was very good. They gave thorough account review and transcript review in very simple terms. And took, time to explain all things, clearly. Also caseworker,... See more

Company replied

Rated 5 out of 5 stars

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez. She is very informative and kind. And has held our hand through what can be a very stressful process! We... See more

Company replied

Rated 5 out of 5 stars

Loreanne is truly amazing and has been sssssooooo helpful and attentive with helping me with getting my finances in order so I can be a true adult about taking care my business. Thank you, Loreanne, s... See more

Company replied

Rated 5 out of 5 stars

Innovative tax relief has literally turned my financial life around. I selected them at a dark time in my life and my agent Ivy, has truly been an angel. The things that have impressed me the most is... See more

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation Service

About Innovative Tax Relief, LLC

Written by the company

Innovative Tax Relief, LLC, founded in 2016, is a tax relief company based in West Palm Beach, Florida that offers tax negotiation, tax resolution, and tax preparation services. Innovative Tax Relief can help clients across the country deal with IRS and state tax issues, including tax debt, unfiled tax returns, audits, wage garnishment, bank levies, liens, and asset seizures.

Innovative Tax Relief’s process begins by setting up protective status for the client, pulling tax records, and conducting a phone interview with the IRS. Then the company reviews the records with the client and conducts financial analysis to determine the best solution for the problem. Finally, Innovative Tax Relief negotiates with the IRS to achieve the best possible resolution for its client.

The Innovative Tax Relief team features a variety of types of tax experts and has a combined 25 years of experience in tax relief. The company is licensed by the IRS to help U.S. taxpayers in all 50 states, as well as those living abroad.

Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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4.9

All reviews

(279)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Jacob and Chris did awesome job in…

Jacob and Chris did awesome job in getting my taxes resolved they were very pleasant and professional I am so very grateful for all that they did to help me also in a timely manner!!

January 7, 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your amazing feedback! We're so glad Jacob and Chris could help resolve your taxes efficiently and professionally. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great communication

Great communication, easy guidance for my part, very good results.

December 13, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

We truly appreciate your review! It’s wonderful to hear that you’re happy with the work our team did on your account.

Rated 5 out of 5 stars

Victor Acosta is the best case manager…

Victor Acosta is the best case manager with his professional and dedication towards my process was so smooth. I appreciate all that he’s done for me. Bravo Victor.

December 16, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We're thrilled to hear that Victor provided you with such excellent service. We’ll be sure to pass along your praise to him—he’ll be happy to hear it!

Rated 5 out of 5 stars

I am so pleased to have sought help…

I am so pleased to have sought help from Innovative Tax Relief, LLC! Victor Acosta made himself available. He and his supporting staff collaborated throughout the process and enabled me and my late husband to accurately file our tax returns.

Victor's professionalism and communication have been stellar! We emailed and spoke on the phone regularly from the very beginning ensuring every detail was addressed. I was confident and trusted his guidance completely, and it paid off. We received refunds instead of being faced with penalties.

I could not have gotten through this arduous process without Victor's help as I dealt with my husband's terminal illness and his passing. I am very grateful for his continued support. I look forward to working with him when it's time to file my next tax return.

December 19, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for taking the time to share your experience! We’re delighted to know our team met your expectations, and we truly appreciate your appreciation.

Rated 5 out of 5 stars

Jacob and John (Chiqui) have done…

Jacob and John (Chiqui) have done amazing work. Thanks for all your efforts!

December 17, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

It’s great to hear you were satisfied with the service! We’re thankful for your trust in our team and are always here to help in the future.

Rated 5 out of 5 stars

If it wasn't for Ivy Fernandez and her…

If it wasn't for Ivy Fernandez and her professionalism i would have taken my business elsewhere, thank you so much Ivy

December 13, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for the kind words! We're so happy to hear you had a great experience with our team. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Jacob did a great job

Jacob did a great job, couldn't ask for more!

December 12, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

We’re grateful for your positive review! It’s our pleasure to assist you, and we’re glad our team was able to help with your account.

Rated 5 out of 5 stars

Bernice was superb

Bernice was superb. The firm did what they said they will do , my tax debt is taken care of in full. Very impressive. This company is above board.

December 11, 2023
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thanks so much for your wonderful review! We’re glad to hear our team was able to support you and meet your expectations.

Rated 5 out of 5 stars

Very knowledgeable and understanding

Very knowledgeable and understanding. I felt relieved from some worry as soon as I spoke to them.

April 1, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

We’re thrilled that you had a positive experience with our team! Thanks for taking the time to share your feedback, and we look forward to serving you again!

Rated 5 out of 5 stars

Innovative Tax Relief provided my…

Innovative Tax Relief provided my husband and I with impeccable service. With a new baby on the way and very little time to iron out our tax situation, Victor was extremely attentive to our needs and made sure that we were looped into the process every step of the way. Instead of prolonging our issues and accruing more debt, we were able to focus on creating a plan of action that allowed us to tackle our taxes on our own terms and find true relief along the way. I would give 10/10 rating to Victor and the Innovative Tax Relief team. We are truly happy and grateful with our decision to seek help through their services.

August 8, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for your generous words! We’re so happy to hear that you were pleased with the service provided, and we truly value your trust in us.

Rated 5 out of 5 stars

Professionalism, working with Ivy Fernandez

Every day I hear on the car radio commercials advertising tax services trying to signing up people who have tax issues mostly non payment; promising everything under the sun especially complete resolution of the callers problem. Ivy Fernandez once we get through the normal Hello , she is all business, leaving me with a solution and making sure I am accepting her plan as my plan before the call is finished. I trust her judgement explicitltigether. I would not trade her for any other case manager out there during the yead we have been working. You go Ivy you got my vote of confidence.

December 2, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

We’re so thankful for your great feedback! It’s wonderful to know that our team met your expectations, and we’re here for you whenever you need us!

Rated 5 out of 5 stars

I strongly recommend Innovative Tax…

I strongly recommend Innovative Tax Relief. They will help relieve a lot of stress and worry, immediately.

November 26, 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for choosing us!
We're excited to hear you had a great experience.
Please don't hesitate to contact us if you have any questions or concerns.

Rated 5 out of 5 stars
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We're absolutely delighted to hear you had a great experience!
Your satisfaction is our ultimate goal.
Feel free to reach out if you have questions or concerns in the future.

Rated 5 out of 5 stars

RELIEF

One word - Relief. R

When I first heard of Innovative Tax Relief (hereinafter "ITR") I was a bit reluctant. I did not want to be a victim of fraud. However, they assuage my concerns, especially Victor. Dealing with the IRS is scary as they are known to be the worst debt collector and have no empathy. ITR was able to lower the amount I owed tremendously, in which I can breathe a little. Victor was patient with me, knew of my concerns and worked with me. As a matter of fact everyone at ITR, from the ROA and accounting were professional. I highly recommend ITR and I will be using them, specially during tax season. Their entire staff is awesome, helpful and knowledgeable.

November 21, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

We appreciate you taking the time to share your thoughts and we are grateful to hear you had a great experience working with us!
Please don't hesitate to contact us if you have any questions or concerns!

Rated 5 out of 5 stars

Great service

Solved our tax issues competently, thanks

November 20, 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much! We're happy to have been of service.
Feel free to reach out if you have any questions in the future!

Rated 5 out of 5 stars

ITR Personnel are Honest and Knowledgeable!

My first contact with companies similar to Innovative Tax was terrible. Their reviews were good bad and miserable. Innovative Tax Relief’s reviews were excellent and I called and spoke to Charles Robert. His honesty and control convinced me to hire them. After I was handed over to Jacob I was handled with amazing patients and skill. The final result was so much better than I ever imagined possible. Thank you Innovative Tax Relief.

November 15, 2024
Unprompted review
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Reply from Innovative Tax Relief, LLC

Thank you for your business!
We're so glad we could help you with your tax needs.
Please don't hesitate to reach out if you have any questions in the future. We're always here to help!

Rated 5 out of 5 stars

Thank you so much Innovative Tax ReliefRelief

These people helped me so much. I was so nervous when I contacted them, and they immediately put my mind to rest. I owed 41,000 and they really went to work for me. I also would like to give a big thanks to Manny and Mr. Victor. Nobody worked harder for me than you did. Today thanks to Innovative Tax Relief I am caught up on my taxes. Again thank you Mr. Manny and Mr. Victor.

November 6, 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We're thrilled to hear you had a positive experience!
Your feedback motivates us to continue striving for excellence.
Please don't hesitate to reach out if you have any questions in the future.

Rated 5 out of 5 stars

Success is on your side!

When I started my journey to seek out experienced tax relief help I went to google.
I will say that the number of companies who work in this field is overwhelming. However, I’ve made it a habit to read the reviews from others who have walked in my shoes. When I clicked on innovative tax relief I was pleasantly surprised by their reviews. Immediately I made the call to innovative tax relief, and from that moment on success was on my side . From start to finish, the process was incredibly easy and fast. It took four days to finish and I received the best news from innovative, tax relief. Completing the online paperwork is simplified and they will stay with you to help in completing your application. I would highly recommend innovative, tax relief LLC to everyone.

November 1, 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We're glad we could be of assistance! Your satisfaction is our top priority.
If you ever need assistance in the future, feel free to reach out. Thank you for choosing us!

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