Innpacked Ltd Reviews 348

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Innpacked helped us to get a late night premises license for our well known franchise business “Creams Cafe” in Bedford. Very fast, professional, helpful, understanding, friendly and caring. They hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regardin... See more

Company replied

Rated 5 out of 5 stars

Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear. Popped into the office to deliver all my p... See more

Company replied

Rated 5 out of 5 stars

Mis Emma Mr Stephen both are great Sarvice I’m so happy they make my both license very quick and fast

Company details

  1. Consultant

Written by the company

Innpacked is one of the leading training providers to the licensed retail and hospitality industry. We also have a team of licensing consultant who can assist you in making applications for licensed premises as well as personal licenses. Our aim is to make everything we do, from training courses to full premises licence applications, a comfortable and enjoyable experience for our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

Great professional service

Great professional service

March 4, 2025
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Reply from Innpacked Ltd

Thank you Surinder for your kind feedback! We're glad you were pleased with our professional service. If you need any further assistance, we're here to help.

Rated 5 out of 5 stars

Completed on time and in budget.

Completed on time and in budget.

February 26, 2025
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Reply from Innpacked Ltd

Thank you for your feedback! We're pleased to hear that your premises licence was completed on time and within budget. If you need any further assistance in the future, please don't hesitate to get in touch. Emma

Rated 5 out of 5 stars

Fabulous course gave me a great… understanding of all aspects of the law regarding serving alcohol

Fabulous course gave me a great understanding of responsibilities of holding a personal licence.
Very professional trainer and office staff.

January 15, 2025
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Reply from Innpacked Ltd

Thank you for your lovely feedback! We're delighted to hear that Kelli’s course provided you with a clear understanding of personal licence responsibilities. We'll be sure to pass on your kind words to her and our office team. If you need any further assistance, we're here to support you. Emma

Rated 5 out of 5 stars

Very helpful

Very helpful. Great knowledge and experience in the team. Particularly Stephen.

January 6, 2025
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Reply from Innpacked Ltd

Thank you for your kind words! We're glad to hear that you found our team to be helpful and knowledgeable. Emma

Rated 5 out of 5 stars

Very happy with the course

The team was very supportive and well communicated throughout.

December 17, 2024
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Reply from Innpacked Ltd

We're glad to hear that our team provided you with support and clear communication throughout your online personal licence course and application. If you need any further assistance, we're always here to help. Emma

Rated 5 out of 5 stars

Positive training course!

Kelli, our trainer was great! Super relaxed and easy to ask questions throughout the day. It was nice to be training in smaller groups.

Signage could be clearer when arriving at the offices, as if Kelli wasn't outside directing it would have been tricky to know where to go.

December 4, 2024
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Reply from Innpacked Ltd

We are glad you enjoyed our bepsoke course held at the head office. Congratulations on attaining your personal licence certificate and progressing with your personal licence with us. Many thanks for the feedback, it is very much appreciated. Emma

Rated 5 out of 5 stars

Staff very knowledgable

Staff very knowledgable, very helpful

December 4, 2024
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Reply from Innpacked Ltd

Thank you Fareeda, it was lovely to meet you in person. Congratulations on attaining your personal licence and we hope everything went well with the move.

Rated 5 out of 5 stars

Course content well delivered in a very…

Course content well delivered in a very understandable format with regular knowledge check points. I did find it beneficial reading through the supporting material prior to the course.

November 6, 2024
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Reply from Innpacked Ltd

We are glad you enjoyed our bepsoke course held at the head office. Congratulations on attaining your personal licence certificate. Many thanks for the feedback, it is very much appreciated. Emma

Rated 5 out of 5 stars

Premises License

Very efficient and helpful team. Stephen did a great job at explaining everything and keeping us updated along the way.

September 30, 2024
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Reply from Innpacked Ltd

Hi Dmitri, it was our pleasure to help you with your licence. If you need any help in the future please do not hesitate to contact us and the team will be happy to help. Emma

Rated 5 out of 5 stars

I used Inpacked for my personal alcohol…

I used Inpacked for my personal alcohol license from recommendation.
They are very professional and helped me through start to finish. I would definitely recommend them.

September 20, 2024
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Reply from Innpacked Ltd

What lovely feedback Hammaad, we appreciate it very much. Hope all is well and if we can help with anything else please let us know. Emma

Rated 5 out of 5 stars

Having problems with laptop

Having problems with laptop , but help desk were spot on with their wonderful help ..

September 12, 2024
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Reply from Innpacked Ltd

We were only to happy to help with your Personal licence. Many thanks Emma

Rated 5 out of 5 stars

Fantastic Service Very Professional

Fantastic Service from start to finish I was kept fully informed by Staphen at every stage. Highly Recomend

September 18, 2024
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Reply from Innpacked Ltd

Thank you Simon. We hope the business is doing well and should you need any more help the team is more than happy to help. Emma

Rated 5 out of 5 stars

Excellent Company

Very helpful, knowledgeable and professional

September 10, 2024
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Reply from Innpacked Ltd

Hi Dawn, Thank you for your great feedback. It was a pleasure doing your premises licence application for you and Anthony. All the best Steve

Rated 5 out of 5 stars

A big thanks to all team member and a…

A big thanks to all team member and a special one to Stephen who made this very easy and quicker, once again thankyou for all your support.

August 30, 2024
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Reply from Innpacked Ltd

Hi Ekta, Thank you for such a great review on your premises licence. We hope the restaurant is going well. If we can help in the future please just let us know. Regards, Emma

Rated 5 out of 5 stars

I would highly recommend Innpacked for…

I would highly recommend Innpacked for all your licensing needs. Stephen was helpful right from the start, very knowledgeable and patient. The way he explained made it easy for me to understand. Even when we had an objection he provided me with advice and tips about how to prepare myself before the meeting and it was a success. I would definitely use their service in the future. Thank you again

September 4, 2024
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Reply from Innpacked Ltd

Thankyou Apphia for such great feedback on your Premises licence application we did for you. If you need any help in the future please do not hesitate to contact us here at Innpacked. Emma

Rated 5 out of 5 stars

Great service and quick

Great service and quick.
Many thanks

August 28, 2024
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Reply from Innpacked Ltd

Thank you Mohammad for your review. We are glad you found our service quick, if we can help with anything else please let us know. Emma

Rated 5 out of 5 stars

First class service.

First class service.
All correspondence and help straight forward

August 19, 2024
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Reply from Innpacked Ltd

Thank you for your review Allan. We hope all is well with you and your premises. If you need any help in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

Fantastic

Fantastic, our Amazon Seller application to sell our liqueur has been approved. Stephen helped us a lot getting the premises and personal alcohol license needed for Amazon Seller. I will definitely recommend Innpacked Ltd they did a very good job.

August 19, 2024
Unprompted review
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Reply from Innpacked Ltd

Thank you for such a lovely review. We hope the business is doing well and should you need any more help the team is more than happy to help. Emma

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