Innpacked Ltd Reviews 348

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Innpacked helped us to get a late night premises license for our well known franchise business “Creams Cafe” in Bedford. Very fast, professional, helpful, understanding, friendly and caring. They hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regardin... See more

Company replied

Rated 5 out of 5 stars

Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear. Popped into the office to deliver all my p... See more

Company replied

Rated 5 out of 5 stars

Mis Emma Mr Stephen both are great Sarvice I’m so happy they make my both license very quick and fast

Company details

  1. Consultant

Written by the company

Innpacked is one of the leading training providers to the licensed retail and hospitality industry. We also have a team of licensing consultant who can assist you in making applications for licensed premises as well as personal licenses. Our aim is to make everything we do, from training courses to full premises licence applications, a comfortable and enjoyable experience for our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

Highly Recommend

Helpful and efficient service from Stephen made the process of getting a personal licence simple & straightforward. Would use Innpacked again and highly recommend.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and assistance navigating this process. All was handled smoothly and efficiently and I would highly recommend them. Stephen kept me updated all the way through and checked in to make sure I was fully informed.

October 9, 2023
Rated 5 out of 5 stars

A Pleasant Experience

Innpacked were wonderful all throughout. Stephen is hands on & very prompt with everything. It was a seamless experience. Thanks

September 27, 2023
Rated 5 out of 5 stars

Awesome works by Innpacked LTD

Excellent work by Stephen and his team. My premises licence has been granted without any hassle. Highly recommended to everyone for licensing application as they are highly knowledgeable. Best wishes 👍👍👍

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Innpacked got us licensed quickly!

Innpacked got us sorted from start to finish, helped us get the plans right, spoke to the right people, chased the council and helped negotiate conditions with our premises license.

They kept us in the loop at all times and even went above and beyond to get things sorted while we were out of the country.

Thank you to the whole team at innpacked.

September 22, 2023
Rated 5 out of 5 stars

This was a first class service for us

This was a first class service for us. Steven guided us through the whole process very quickly and it meant we could just get on with the preparation whilst he took care of the licensing. We would have really struggled without this support - anybody looking to achieve a license should definitely use this service as it really does take the hassle out of it - and it was completed correctly first time!

September 25, 2023
Rated 5 out of 5 stars

Great service

It was very stressful when I found out that I didn’t have premises license in place just before my cafe going to open. So lucky that I found Innpacked and Stephen has worked closely and efficiently to get my license on time for my opening. I am very happy with the 5 stars service and will definitely recommend Innpacked to everyone who needs professional service.

August 29, 2023
Rated 5 out of 5 stars

Booking process

Sent plenty of reminders to book an exam. Stephen was very quick at replying to any queries and very helpful.

August 23, 2023
Rated 5 out of 5 stars

Brilliant and professional and very helpful

I was always kept updated and in the loop with everything that was happening, very professional and I'd like to mention Stephen bartlett personally he went above and beyond and I highly recommend this company!

August 10, 2023
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Reply from Innpacked Ltd

Hi Shkelzen, Thanks for the great review. Its always great doing a local premises licence. I look forward to popping into your cafe for a drink! Steve

Rated 5 out of 5 stars

Great service

We chose Innpacked Ltd as we wanted a full package from start to finish in obtaining a Personal Licence for myself plus a Premises Licence. They provided all of the information I needed to revise for and take the APLH qualification, which I passed and obtained within a week of applying for the award. (I sat this exam remotely, all of the links worked, and everything went very smoothly and they kept me up to date at every stage leading up to the exam). Once passing the APLH they then processed my application for a Personal Licence, via my Local Authority, and again this came through very quickly and my Personal Licence was granted without any delay or issues. The final stage was for the Premises Licence itself and after I provided all of the information Innpacked requested in order for them to make the application, the application was submitted to the Local Authority. After waiting the requisite 30 days for the licence application to be advertised and displayed outside our property we were granted a Premises Licence the very next day. All members of staff I dealt with were extremely knowledgeable and professional. They held my hand throughout the whole process, and to my mind, were faultless. I would not hesitate recommend Innpacked Ltd as consultants for anyone wishing to obtain Personal or Premises Licences. Finally, the cost for this service was also extremely good value for money.

August 8, 2023
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Reply from Innpacked Ltd

Hi Mark, Thanks for the great feedback. It was a pleasure processing your premises and personal licence. Wishing you all the best for the future. Steve

Rated 5 out of 5 stars

Can’t fault them

It was an easy process. You could do the online e-learning course at your own pace and then book the exam when you are ready. Everything was straight forward and easy to follow. The whole process was great, I don’t think I could fault it. I am now a personal license holder thanks to Innpacked.

August 6, 2023
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Reply from Innpacked Ltd

Hi Jasmine, Thanks for the great feeback about the online training course. Steve

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