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See what reviewers are saying

Rated 5 out of 5 stars

I had a fairly old Dell Inspiron Desktop computer which had become so slow that it was virtually unusable. Not being a computer geek I wondered whether a new hard disk would solve the problem. I loo... See more

Rated 4 out of 5 stars

Would have been 5 stars but the instructions for activating the software could have been clearer. (It should have been emphasised that the telephone option should be used - the online option gave an e... See more

Rated 4 out of 5 stars

Transaction 08-01-2022 I purchased Dragon Naturally Speaking Premium 13 to use on my Windows 11 PC. The software download was more complicated than it should be, as it supplied an RAR file with no fu... See more

Rated 1 out of 5 stars

Product key for my purchase never received. Gave them a week, no response to two email, although receiving read receipts for both. Now claiming a refund through my credit card company. Very sorr... See more

3.7

Average

TrustScore 3.5 out of 5

67 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They do not refund product keys once they are sent out

i provided my review 6 days ago as the microsoft office key did not work and did not get any help from the company. I have now been told by the company that they do not refund product keys once they are sent out!!

this is appalling so please be careful if you buy software from this company.

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

Win10 activation code - all good

I ordered Win10 activation code as wanted to keep Win10 working on my old PC whilst I transfer files to a complete new build. Took about 20 hours to come through - less than expected 24 especially given it was the weekend. Used right away and worked fine. No complaints. Very happy.

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised

Heart-sink moment after i came on Trustpilot *after* spending 75 quid on Windows 10 Pro plus Windows Server Essentials 2019. To use as test-bed virtual machine systems.

I'm pleased to say both systems activated first time during installation without any fuss. I may try upgrading the Windows 10 licence to Windows 11 but these will be a great addition to my programming toolkit.

October 15, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

UPDATE November 2021 - they have cut access to my existing working licence - probably as a result of my review here. AVOID AVOID AVOID.

Paid for 5 licences for Microsoft 365 - one worked. Been trying to contact them, no response WHATSOEVER because they have my money now. Terrible customer service and not actually providing what they promised. Writing this as a last resort, I do not like leaving bad reviews but have no choice.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Took a chance and it paid off.

I was a bit dubious about using this site as their prices seemed a bit too good to be true, but to their credit they promptly delivered exactly what I paid for. My product is activated without issue and I am a happy customer. Reccommended!

January 21, 2021
Unprompted review
Rated 2 out of 5 stars

I got my money back ,,,

I bought a copy of Nuance's Dragon Naturally Speaking (DNS) on Monday at what seemed to be a remarkably low price (£29.99). The same product from Nuance themselves is £139, but I naively assumed this was some kind of BlackFriday deal, When I tried to register it online, the Nuance website said the serial number provided is invalid, so I asked for a refund which arrived at my bank today. So no real harm done. The thing is, InOnefile told me that I didn't need to register or activate DNS online, and that makes me think that what I'd been sold is a "cracked" version. InOneFile could easily allay this suspicion by providing some kind of testimonial from Nuance confirming that the product they're selling is legitimate.

November 27, 2020
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A SCAM!!

THIS COMPANY IS A SCAM!!!
How this company is even allowed to advertise online is beyond me. After searching for hours to find an update for my sons pc this company seemed to be the best in way of price and reviews on their site. I got the product via email and installed what I thought was a genuine windows 10 home upgrade as stated. Nope!!!! What I actually got was about two weeks worth of stress trying to sort this update out and trying to get through to the company with no replies what so ever. So I have now reported them to trading standards, the police, also Microsoft are investigating them as well as they have had thousands of complaints. Usually I would put it down to my own stupidity and not use certain websites to buy products but the fact this scum bag is doing this at a time when people have lost jobs etc is disgusting.Please nobody order from them because they are useless

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

It all works fine.

I had used Naturally Speaking before and liked it. So I was tempted by the price compared to version 15, which now uses a modified name.
I paid, downloaded the files and wrote down the activation key. When I tried to activate it didn't work. I checked again and found that I had mis-read the activation code. This time it worked straight away. No problems with the software.

July 16, 2020
Unprompted review
Rated 1 out of 5 stars

TERRIBLE !

TERRIBLE !
Download didn’t work, caused issues with my operating system, pop up messages etc messsed up my Mac keychain and no replies from contacting the company. Had to put it down to experience and lost £28

June 9, 2020
Unprompted review
Rated 1 out of 5 stars

Shocking!

Shocking!! DO NOT USE!!!
This company is a scam, they will not respond to any emails, no communication what so EVER and you will NOT receive your purchase.
Please AVOID AVOID AVOID!

June 7, 2020
Unprompted review
Rated 1 out of 5 stars

Useless

Useless - they do not deliver and they do not respond to e mails

May 28, 2020
Unprompted review
Rated 4 out of 5 stars

Have bought some software to download…

Have bought some software to download from them with a product key, initially all looked legit. Product key does not work and explanation is, it had been used to many times, so alarm bell rang!!

Update: Have had new software sent with new keygen and all is fine so far!!

May 23, 2020
Unprompted review
Rated 1 out of 5 stars

This is a scam company, do NOT use.

This is a scam company which I am about to report. I bought a copy of MS Office 2010. Initially, I could not download the file and when I eventually succeeded and installed it I couldn't register it. I got a message saying the activation key I had been given was fully subscribed and couldn't be accepted.
I filled in too online forms and sent three emails asking the company to send me a valid key. I haven't has a reply from them.

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

GREAT

Worked a treat! - Initially I thought I'd been scammed when log in details didn't work but then they resent them to me and it was great!

April 29, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE - TOTALLY SCAMMED SITE.
Paid £37.99 for 365 Package and totally fell for it. Email stating the order & states will receive details in an hour or up to 12. Nothing, very very bad, immoral and money making machine for no return. It's not even 1 star, should be banned from the internet and locked up.

February 18, 2020
Unprompted review

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