Returning items to companies is now easier than ever. The company arranges a return, send you an In Post code and/ or a barcode to scan. You take your parcel to the nearest set of lockers (easily... See more
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Check which small, medium and large compartments are available in our lockers with the app
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United Kingdom
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It was great,once I realized the Amazon box wasn't it!
inpost was 100 yds away I tried for over half hour at the wrong collection point...took 30 seconds at the right place,thanks.
Easy access to package and it was delivered as received
First time using this service have to say it was easy, scan or put the number in provided. In my case the number as I couldn't get it to scan, that could be as it doesn't show where, but apart from that pick size of locker put parcel in shut door then finish.
So easy to navigate but the screens on the machines are so poor and laggy. 4 stars based on laggy poor screens
So quick and easy to use in post lockers. So much easier than a journey to the post office. Would thoroughly recommend using this service.
So easy and straight forward
Makes it less stress
Will do this every time
The bar code didn’t work. The qr code did eventually. Then I was told there was no space. So I haven’t been able to return the item yet.
First time I used InPost and so easy.
My parcel was delivered very quickly and InPost kept me updated regularly- collecting parcel was quick and straight forward! Will definitely use from now on!
Great service
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