Returning items to companies is now easier than ever. The company arranges a return, send you an In Post code and/ or a barcode to scan. You take your parcel to the nearest set of lockers (easily... See more
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Check which small, medium and large compartments are available in our lockers with the app
Download now More InPost tipsSend your parcels, return your items and collect your online orders from thousands of parcel lockers and shops
United Kingdom
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I’m am quite surprised how easy it was easy to do. But it said that there was only 2 items in parcel but wasn’t there is three !!
Excellent service will be happy to use this again
I’m always impressed with InPost for the convenience. I’m always done with the process in under 30 seconds. Makes the process of returning parcels so much easier!
Completely rubbish. I couldn’t open the locker and then when I called there was some stupid bot
So quick and easy at a location with plenty of free parking - perfect
Good delivery. Thank you I really appreciate the people who work delivering
The brewers arms in Banwell drop box is the perfect location, however could do with some lights at night, as it is pitch black.
The two local lockers are always full but such a convenient way to send and receive parcels .
Great service I didn’t even need to press anything on the screen I was able to open and close door with the app on my phone
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