It took a while to figure how to open the door to the premises, you have to press the switch and hold it down to open the door rather than press once and release, the locker itself opened ok with the... See more
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I reached out to Joaquin Saez as a last resort while trying to resolve a complex shipment issue that standard customer support channels could not help with. My package was lost and customer suppor... See more
Overall good experience. One thing i could think would benefit from improvement is the clarity and design of the popup window for non Spanish customers.
They deliver very quick with secure pincodes. They also notify you of your parcel with clear instructions.
Company details
- Courier and Delivery Service
- Circular Distribution Service
- Courier Service
- Delivery Service
- e-Commerce Solution Provider
- Package locker
Written by the company
Prepara tu paquete, elige un PuntoPack o Locker cercano y entrégalo. ¡Nosotros nos encargamos del resto! Sin esperas, fácil, económico, conveniente, seguro y sostenible
Contact info
Camí de les Oliveres, 1, 08800, Vilanova i la Geltrú (Barcelona), Spain
- 900 900 137
- serviciocomercial@inpost.es
- inpost.es
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It was empty!!!
First time I used their services and…
First time I used their services and they lost my parcel. It’s been 3 weeks and I still have not recovered it. Under investigation apparently, but parcel
was urgent and I have had no information for over 7 days.
¡Perfect es todos!
Overall satisfied with the service
Overall satisfied with the service, although as a seller I have noticed that sometimes shipments are inexplicably delayed at the delivery point.
Very quick and efficient service.
Vinted parcel
Vinted parcel. I am going to the shop to pick it up, and was delivered to someone else. Great job!
Inspost the best
Perfect location for pick up &…
Perfect location for pick up & collection for me, always efficient & great service.
Great and fast
Excellent service
Excellent service, on time and easy collection from Bookshop, Sabinillas. Highly recommended
Delivered to a completely different…
Delivered to a completely different village to where I had chosen the delivery point. No query as to whether it was viable for me to get there......as I have no car. Whilst it was quick, it was inconvenient and cost me more than it should have to pick it up.
Simple et efficace 👍
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