It took a while to figure how to open the door to the premises, you have to press the switch and hold it down to open the door rather than press once and release, the locker itself opened ok with the... See more
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I reached out to Joaquin Saez as a last resort while trying to resolve a complex shipment issue that standard customer support channels could not help with. My package was lost and customer suppor... See more
Overall good experience. One thing i could think would benefit from improvement is the clarity and design of the popup window for non Spanish customers.
They deliver very quick with secure pincodes. They also notify you of your parcel with clear instructions.
Company details
- Courier and Delivery Service
- Circular Distribution Service
- Courier Service
- Delivery Service
- e-Commerce Solution Provider
- Package locker
Written by the company
Prepara tu paquete, elige un PuntoPack o Locker cercano y entrégalo. ¡Nosotros nos encargamos del resto! Sin esperas, fácil, económico, conveniente, seguro y sostenible
Contact info
Camí de les Oliveres, 1, 08800, Vilanova i la Geltrú (Barcelona), Spain
- 900 900 137
- serviciocomercial@inpost.es
- inpost.es
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Excellent service and easy to use!
Fast delivery but damaged packet.
Fast delivery , but packet arrived torn and broken with the leg of the lamp protruding out of a hole in the box.The sender says the packet was well wrapped so I asume it was damaged and broken in transit.
Two days in a row marked as delivered incorrectly
Two days in a row, at the end of the day marking the same package as delivered when has not been delivered despite someone being home all day. Dishonest and have missed the opportunity to receive the package.
Everything fine
Very satisfied
Goods had been delivered on time and in…
Goods had been delivered on time and in good condition
no problem all good
Genial genial genial genial genial…
Genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial genial 👍👌
The touchscreen was so bad you needed…
The touchscreen was so bad you needed to click on the wrong numbers to dial the right ones
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