In Print We Trust Reviews 1,140

Hani was fantastic! The delivery service did not deliver one of my items, and she got it sorted right away and it just arrived today and is so so cute. Thank you so much!

While my package has get to arrive still after26 days with fast shipping, I had a great experience with Jonah. Jonah was very helpful and kind and has helped me try to move my package in order to get it to me as quickly as as possible and I really appreciate that!

Hani, the customer service rep. at In Print We Trust went above and beyond to change me from a very upset customer, to one that feels good about making future purchases from the company. I wish all customer service reps could be as responsive, helpful, and show empathy for my frustrations with international shipping, tarriffs, etc. Great job, Hani, Thank you !

Im a bit upset about the prices, especially that i orderded it to the other continent, i also received the size S feeling like XXS, but it turned out to be a fabric mistake, so I could save the pants, but I also got the perfect, other pair, all for free. Despite it all, it was felt very kind to comunicate with a Luisa, who i successfully go through this with by email.

My order was super delayed getting processed, but when I emailed to ask why I got a great amount of support from Jonah David from customer support. He was very apologetic and even personally checked where my order was and provided me with a solution, will definitely be ordering again!

Ordered my shirt and month ago and it still hasn’t came! I’ve emailed 3 times and there have been no reply! I’ve contacted through instagram and no reply! There is no number to call or anything. Terrible customer service! I just want my shirt or a refund!

I was worried i had made a mistake while ordering so i reached out and Jonah David was very helpful and very kind. I really appreciated him taking time out of his day to help me out. He has great customer service skills and i really appreciated him! :)

Jonah was AWESOME! Very quick to respond to my inquiry and offered me solutions. Definitely fixed my experience

I had some problems with the shipments (they were months late ) but it seems like everything is going to be fine thanks to the help of Jonah David.

My order took ages (4 months) to arrive and I had to chase it multiple times, but when it did arrive the clothes were brilliant quality and fit perfectly! Customer service was brilliant, I was helped by Nick and Jonah who both responded quickly, they were very helpful and friendly and sorted my problems asap!! So overall would recommend if you don’t mind waiting a while for your parcel.

Really good customer service!
Jonah was super helpful, quick to respond, and kept everything clear and easy. The whole process went smoothly and I’m very really with the service.
Thank you!

Jonah was so helpful over email and explained my order processing super well!!!

UPDATE 7 April- in Print We Trust have been in touch, sent the missing tshirt and refunded unavaliable items. Swift resolution and followed up to check all was ok.
Previous review in March- Placed an order on 31 December and still have not recieved part of it. No response to emails, no tracking in our account or the Shop app, no way to get a refund.

Months of delivery complications to Aus from the brand, but amazing customer service from Jonah who has helped me out heaps!

On March 14, I placed an order and I haven’t heard anything from the company Asendia for a week.

I would like to hear from you as soon as possible because a week has already passed and I haven’t heard anything about my package.

(PD: no one answers my emails asking for help)

Jonah was great!! Quality of products were amazing as well.

Hello, wanted to say that the support system is very polite and helpful. Thanks to the assistance of Jonah David, it was delightful to receive such clear and understandable help.

I accidentally ordered the wrong phone case, selecting the iPhone 17 instead of the iPhone 15 Pro. I emailed Hani to ask if it was possible to get it changed before shipping. She provided excellent support and promised to sort it out for me, which she did. I’m incredibly grateful for her help and the great service from the brand. Thanks so much, Hani! 🩷

I originally ordered two tops from their most recent sale and unfortunately one of the tops I had ordered was actually out of stock. Fortunately though this issue was quickly resolved as Johna David ( I am assuming from customer service/support) got into contact with me and was very kind and helpful and I was given the option of how I would like to proceed, I choose to swap the design for something else and I was very happy with the service I received!

My order had not arrived after sometime so I sent an email and Jonah replied very quickly. He was extremely helpful in getting the issue resolved. Thank you!