InspiAIR Inc. - Peterborough Reviews 18

TrustScore 4.5 out of 5

4.5

398 McDonnel Street, K9H 2X4 Peterborough, Ontario, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went everything in full detail from the use of machine, cleaning it and operating it . Very easy instructions and of the payment process thank u so much

Rated 5 out of 5 stars

The staff are so welcoming and friendly. Tamara - Sharon & Jackie make the whole experience relaxed and comfortable. They were able to answer all my questions with confidence and obviously know... See more

Rated 5 out of 5 stars

Tamara and her team are always attentive to your requirements. I've been going to Inspiair Peterborough for 7 years now and their service is always top notch. My wife also uses a cpap and has had trou... See more


Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing but amazing service over the years

Nothing but amazing service over the years! Just picked up the Air Mini and supplies. Sharon is as amazing as always!!!! This is one of those hometown stores that puts the customer above anything else. When you walk in and talk to anyone there, it is like you are part of the family.
Tamara is so proud of you guys and is watching over you.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

The staff are so welcoming and…

The staff are so welcoming and friendly.
Tamara - Sharon & Jackie make the whole experience relaxed and comfortable.
They were able to answer all my questions with confidence and obviously know exactly the products and give you a choice with informed information to make the choice that you are comfortable with - no pressure.
I feel that I could contact them at any time for support with any concern I had & they would be there for me. This is the place to go for any c-pap support.
I can't believe the difference I feel since starting my c-pap device.

Kathy Donaldson

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Tamara is a wonderful person do deal…

Tamara is a wonderful person do deal with she is very polite and courteous,I always leave very satisfied with all the help she gives me /I would reccomend Inspair to people they really look after you .Thankyou
Inspair and Tamara.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

I had fabulous service !

I had great service and I was a little shy about trying different kinds of masks. There was no pressure Also I forget her name but she checked immediately to see if I could use a magnetic mask. I had no idea I couldn’t use one. I did choose a different mask and I am looking forward to using this.
Also I bought the travel c pap machine and I was away for 3 weeks and it was fabulous. I did what they suggested and tried it for a few days at home. What a great convenience to have such a small compact machine to move around to several places.
I have been with this company for several years and I would never go to another agency. If you have a problem they will try to figure out what they can do for you. You are important to this company.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Tamara and Jackie are the best!

Tamara and her team are always attentive to your requirements. I've been going to Inspiair Peterborough for 7 years now and their service is always top notch. My wife also uses a cpap and has had trouble finding the right mask due to sensitivities. Jackie has been very helpful with fitting and providing options. The 30 day return policy is also very helpful. I would highly recommend Inspiair Peterborough for all of your cpap needs.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

VERY EXPENSIVE!

VERY EXPENSIVE!! I purchased a Resmed N30i cpap mask/head set and was shocked at the price of $256 but proceeded thinking the prices had gone up like everything else. However when I checked the price online and found it to be $154 at CPAPmachines.ca and even as low as $125 on another site (half what Aspire charged). I was really upset and felt cheated so I returned the next day with the unused mask and they refused to take it back. My advice for anyone needing to purchase/replace CPAP equipment, check online first. I wouldn't have minded a $20 difference to support a local business but $100 +, that's ridiculous.

August 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look