InspiAIR Inc. - Vaughan Reviews 17

TrustScore 4.5 out of 5

4.5

260 Edgeley Blvd., L4K 3Y4 Vaughan, Ontario, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using your oxygen machine device for a year (both in home and the portable pack. Your service is absolutely great. I am bed bound at the moment. I needed a new c-pap machine. They wer... See more

Rated 5 out of 5 stars

Extremely impressed. Beyond the obvious that your service kept me out of the hospital, and therefore likely saved my life, the service was exceptional, and David R should be highly commended. Lightnin... See more

Company replied

Rated 5 out of 5 stars

Mary Toffolo provided friendly, knowledgeable service in introducing me to the new APAP unit which I was picking up for my husband. She took me through the setting up process and explained the vario... See more

Company replied

Rated 5 out of 5 stars

This is my first time purchasing and using a CPAP machine and I had a great experience. Everything was explained to me in great detail and with patience and I had enough information to pick the right... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In-Home, Bedside Service.

I have been using your oxygen machine device for a year (both in home and the portable pack. Your service is absolutely great.
I am bed bound at the moment. I needed a new c-pap machine. They were able to fulfill my request for my prescription, and have the new machine and mask delivered and fitted at my bedside.
This was all accomplished within a few days.
I will be recommending I know needing oxygen/breathing equipment.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely impressed

Extremely impressed. Beyond the obvious that your service kept me out of the hospital, and therefore likely saved my life, the service was exceptional, and David R should be highly commended. Lightning fast arrival with the oxygen and I was set up with home oxygen in what felt like within an hour of us making the first call. Even when he came to pick up the machine, I truly felt like David cared about me as an individual. I have already recommended InspiAir to others, and will continue to do so. Thank you!

January 13, 2022
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thanks for the wonderful feedback on our company and Dave. He is a special person, thats for sure and we are lucky to have him!

Rated 5 out of 5 stars

A successful visit to InspiAIR

Mary Toffolo provided friendly, knowledgeable service in introducing me to the new APAP unit which I was picking up for my husband. She took me through the setting up process and explained the various functions of the unit. She also advised me that we could contact her to answer any questions that came up once the unit was in use.
Overall, a very positive experience. Great service!

January 8, 2022
Unprompted review
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you for taking the time to post such a nice comment about Mary in our Vaughan office. We are pleased that you are so happy with her service.
Warm regards,
Fiona
Inspiair GTA

Rated 5 out of 5 stars

First time CPAP user! Very Happy!

This is my first time purchasing and using a CPAP machine and I had a great experience. Everything was explained to me in great detail and with patience and I had enough information to pick the right mask for myself, which I've been using happily each night. Huge thanks goes to Mary Toffolo for helping me every step of the way!

December 2, 2021
Unprompted review
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Hello Arash,
Thank you for your kind review. We are pleased to know that you are so happy with the service you received from Mary.
Wishing you continued success with your therapy.
Warm regards,
Fiona
Inspiair GTA

Rated 5 out of 5 stars

Fantastic

Fantastic
Working with Matt from InspiAIR has always been a pleasure. He is prompt, reliable, hard working and my patients love him! I look forward to continuing to refer patients to InspiAIR.

May 11, 2021
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you so much for your kind words and feedback on Matt! We really appreciate you taking the time to let us know. Kind regards David Fraser, InspiAIR.

Rated 5 out of 5 stars

Excellent and prompt customer service

Excellent and prompt customer service. Mary was extremely knowledgeable and professional.

April 13, 2021
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you for your kind review Nancy. We are happy to know you are so pleased with the service you have received from Mary!
Warm regards,
Fiona - Inspiair GTA.

Rated 5 out of 5 stars

Mary is excellent

Mary is excellent! Very knowledgeable and helpful. Followed up with me regularly even when I didn't have questions. Made the entire process easy. I would recommend Mary and the Inspiair team to anyone needing this service.

February 3, 2021
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you for your kind review Joe. We agree Mary is excellent! We strive to provide top notch service, and are always available to do so for you.
Fiona - Inspiair GTA

Rated 5 out of 5 stars

Professional and thoughtful service

Professional and thoughtful service. Quick responses and clear communication. Knowledgeable staff.

January 2, 2021
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you for the positive review Alex. We appreciate your feedback and your patronage.
Fiona - Inspiair GTA

Rated 5 out of 5 stars

I'm very satisfied for the service gave…

I'm very satisfied for the service gave me by the people on InspiAIR, providing me all answers and guidance. Excellent support.

December 10, 2020
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you for your 5 star review Ruben, we truly appreciate your feedback.
Fiona - Inspiair GTA

Rated 5 out of 5 stars

Matthew Risk is extremely knowledgable…

Matthew Risk is extremely knowledgable and very helpful, he helped me with my CPAP, fitted my mask and ensured it fit properly and gave me the instructions on how to use and clean.Very helpful and Thank you so much for everything.

December 5, 2020
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you Preksha, for your kind and thoughtful review. We are very happy you are pleased, and this review marks a milestone as our 100th review Inspiair has received.
It is most appreciated.
Kind regards David Fraser Inspiair Vaughan

Rated 4 out of 5 stars

Their service is good

Their service is good. Satisfied.

December 2, 2020
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Thank you for your kind review Srikanth, we really appreciate you taking the time to complete this!
Fiona - Inspiair GTA

Rated 5 out of 5 stars

I was wrong with first impression-amazing company

First experience was questionable then owner contacted me and listened to my concerns. He set me up with another tech who was amazing and totally change my view. Gave me an excellent new mask and listened to my concerns empathized with me and seemed to truly understand. All I can say is amazing company.

November 23, 2020
InspiAIR Inc. - Vaughan logo

Reply from InspiAIR Inc. - Vaughan

Hi Jesse,
Thank you for your feedback. I have sent you an email for us to be in contact as soon as you can.
I look forward to discussing your situation and making sure you are 100% satisfied.
Kind regards,
David Fraser Inspiair GTA

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look