InspiAIR Inc.Reviews 

574
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, friendly, and knowledgeable approach, making interactions pleasant and comfortable. Many people highlight the exceptional customer service, noting that employees are patient, caring, and take the time to explain everything in detail, ensuring a clear understanding of products and processes. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, from setting up machines to receiving ongoing support. Reviewers are particularly impressed with the comprehensive product knowledge and the helpfulness in addressing concerns and providing suitable options, even assisting with government funding processes.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, friendly, and prompt.... See more

Product

Customers consistently note positive experiences with product, highlighting the ease of understanding and the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of the... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing their visits as great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Krista was amazing !! She explained everything so well, made me feel very comfortable and confident about using the APAP machine. From the minute I walked in the door and was met by a lovely recept... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more


Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

574 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(574)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have severe Sleep Apena and was…

I have severe Sleep Apena and was completely clueless as to what supplies I needed. Michelle from InspiAir walked me through and explained absolutely everything in detail. She was AMAZING!!! I was completely at ease and she had me feel so comfortable. Thank you so much for your excellent help, Michelle! I would highly recommend Michelle from InspiAir!! Kudos to all the InspiAir team in Newmarket!!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

The experience was amazing

The experience was amazing. Corina was amazing and very pleasant and patient and professional. She did not rush us at all and was willing to answer any questions we had. Whitby location

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, friendly staff. The staff in the Belleville, Ontario store were able to answer my questions and set me up with exactly what I needed. Thank you.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Danielle is absolutely amazing!

Danielle is absolutely amazing!! She is highly knowledgeable and thorough. She took time to explain everything to me. She truly is awesome.

Thunder Bay location.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Came to the clinic ( InspiAIR) at…

Came to the clinic ( InspiAIR) at leslie location. today and got my first sleep apnea machine, Laura is very proffesional explain me all the details on how to use the machine , how to take care of it and how to clean to keep it in great shape .
She ansuers all my questions and not feeling pressured to buy the machine from their Clinic
Will recommend to family and friends who are in need of the apnea machine .
Thankyou Imam for setting up appt for me with Laura and i cant thankyou enough for your time.
Thankyou !

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend. Great experience.

Lee was extremely knowledgeable, attentive, and patient. He answered all of my questions, addressed all my concerns and ensured I knew how to operate the equipment before I left my appointment. Jennifer was very friendly and welcoming. She took the time to explain the billing process thoroughly.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Nothing but amazing service over the years

Nothing but amazing service over the years! Just picked up the Air Mini and supplies. Sharon is as amazing as always!!!! This is one of those hometown stores that puts the customer above anything else. When you walk in and talk to anyone there, it is like you are part of the family.
Tamara is so proud of you guys and is watching over you.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great expertise

The lady at the desk offered help immediately and was very knowledgeable about the products. She took her time in explaining the benefits of everything. Although I went in with the intent of purchasing a new machine, she did not try to pressure me to buy a new one and suggested a reasonable alternative of a different hose and mask instead. I appreciated all of her help.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

The staff at InspiAIR are so helpful

The staff at InspiAIR are so helpful , friendly and kind . I got my Cpap 4 years ago and have asked Joanne many questions over the years and she is always friendly and helpful . My husband got a Cpap today and we saw Stephanie and she explained everything so efficiently. Joanne was also there at the front desk and again very nice and helpful . I would definitely recommend this CPap company to other people !

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Briefing/training

Briefing/training appear to be complete, clear and precise. Ilana answered all my questions quite well

November 28, 2025
Unprompted review

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