When were looking around for the right paint for our house we were short of good quality information about: 1. What paints to use. 2. Methodology in application. 3. Knowledge of brands. We visite... See more
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The team at this store are great. They always have helpful solutions for problems when painting and now they are stocking Allback Linseed Oil paint, which is a brilliant product. Linseed Oil paints ha... See more
Customer Service was excellent. The only issue was the cost. Compared to other Paint outlets we found your pricing at the top end.
Brilliant service! Tristian skilfully matched our tiny paint chip, estimated how much paint we needed, and gave good advice on the brush requirements. Definitely coming back next time we need paint!
Company details
Written by the company
2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.
Contact info
320 Pacific Highway, 2077, Hornsby, NSW, Australia
- (02) 9477 5677
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So much better than Bunnings
So much better than Bunnings. Pre-order online. No need to find the right paint, wait to have it tinted and stand around in the crowd. Slightly cheaper too.
Always soo helpful
order was ready to go excellent
Click and collect was excellent
DIY Sound advice
Just sound advice for surface prep, paint type and colour tint.
All round great service and COVID safe.
Very easy to order online
Very easy to order online - order was ready on time for click & collect!
Very happy with the purchase.
Great knowledge and great service.
excellent service
excellent service
Prompt call back to email to clarify, offered advice re possible items I would need for my deck preparation, organised delivery in timeframe needed.
Excellent
Excellent service no fuss
Sample pot order
I used the online ordering system and collected 2 hrs later. So easy👍
Excellent service from Craig at the…
Excellent service from Craig at the Hornsby store.
Online order process disappointing, accepted the order but store out of stock. The mechanics should be 'real time' inventory management.
Invoicing procedure also needs reviewing.
Easy during lockdown and good price.
Simple click and collect. Better price than Bunnings, and able to order the colour I wanted through simple online format.
A great team
During lockdown when click-and-collect are our only options, it is wonderful to encounter helpful staff who truly know their products.
great click and collect service
great click and collect service. There ready and waiting on time.
100% satisfy with my click and collect…
100% satisfy with my click and collect order. It was amazingly CovidSafe, Keep up the great work! Will definitely recommend you shop and your service.
Very helpful
The staff have always been super helpful and now with Covid restrictions it was great to be able to buy what we needed over the phone and pick it up from outside the shop in seconds (en-route to a medical appointment). Excellent service.
Great Service
I have always found the staff to be very helpful and always able to give great advice and service.
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