Instagram Reviews 4,533

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 584 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the app and website, which were often described as glitchy, unintuitive, and poorly designed, leading to problems with account access, settings, and general functionality. Customers frequently reported their accounts being suspended or disabled without clear explanations, and some felt that the platform's rules and regulations were inconsistently applied. There were also concerns about the content moderation, with some users reporting inappropriate content not being removed while their own posts were censored.

What people talk about most

Social media

People report negative experiences with social media, citing numerous issues with account management and... See more

User experience

Reviewers express significant dissatisfaction with the user experience, citing numerous technical issues and... See more

Website

Clients share negative opinions on the website. Many reviewers report significant issues with account... See more

Customer service

Customers consistently note negative experiences with customer service, often reporting a complete lack of... See more

Application

Consumers find the app to be highly problematic, with many describing it as the "worst app ever." Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Instagram has rules and regulations policy, but yet they go against there own rules and regulations...they let half naked girls post crap but yet you can't say suicide or murder, they let people put u... See more

Rated 1 out of 5 stars

No reason Suspended my Instagram id name.- subham_offici.al Not following rules facebook id but suspend insta id why! my age 19+ but no reason Suspended Meta sarvice team! I'm Editor me edite vid... See more

Rated 1 out of 5 stars

Meta is a predatory company. My business account (@kacketifarm) was disabled by mistake, and even though I have a Trust Score of 100, they provide zero support. To make things worse, they are still ch... See more

Rated 1 out of 5 stars

The worse company and piece of software written. How is this a billion dollar company when no one at the company can write software even the owner. Had so many people get their accounts blocked to the... See more


1.3

Bad

TrustScore 1.5 out of 5

5K reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

He is scam watch account: affordabletime . pk

This review is about an Instagram seller called affordabletime . pk

I paid for a watch via money transfer (Al Mulla Exchange, Kuwait). After receiving the money, the seller delayed shipping, gave repeated excuses, and never provided a valid tracking number.

They sent misleading shipping screenshots with NO tracking details, which cannot be verified. After that, they completely stopped replying.

It has now been over 2 months and I have received NOTHING.

This behavior is highly deceptive and matches common online scam patterns.

I strongly warn everyone: DO NOT send money to this seller. You will likely lose your money.

Avoid this account at all costs.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Worst social media ever - Meta's AI is broken and there is ZERO human support.

I am extremely frustrated with Meta’s absolute lack of accountability and professional support. My account (@timosport.uz), which I’ve worked on for years and grown to 20,000 followers, was deactivated due to a pathetic AI error.

During the identity verification process, I provided my official government ID (Republic of Uzbekistan ID card). However, Meta's flawed "computer vision" algorithm keeps flagging my authentic, physical ID as a "screenshot" simply because of the natural optical glare on the lamination.

I am stuck in an endless loop of automated rejections. There is no human to talk to, no way to escalate this technical glitch, and no respect for creators who build value on their platform. Meta has replaced justice with broken algorithms that cannot distinguish between a real plastic card and a screen.

I have lost my business, my community of 20,000 people, and years of content because of a "false positive" trigger that Meta refuses to review manually. If you are a creator or a business owner, be warned: Meta can destroy your hard work in a second due to a technical bug, and you will have NOBODY to help you. Truly the worst experience ever.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Don't Trust Instagram!

Don't Trust Instagram!
I invested a huge amount of time, effort, and creativity into my Instagram account @alahramexperts, only for it to be deleted without any explanation. I followed all policies, did nothing wrong, and yet my work, my connections, and my business opportunities were completely lost.

It’s frustrating to see that Instagram can remove accounts so easily, even when the users are responsible and professional. This lack of accountability and transparency is concerning for anyone who depends on the platform for serious business.

Very bad experience and I think it's time for the Alternative.

April 6, 2026
Unprompted review
Rated 4 out of 5 stars

I really love that app

I really love that app. One thing I don't like is that I couldn't edit the posted ones. I mean, I want to add photos to the already posted ones. But, couldn't really because instagram doesn't let it. I can just remove or edit the caption/text, sadly.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Lack of transparency and unhelpful support from meta verified

Instagram constantly promotes Meta Verified, pushing the ads in front of you at every turn. Yesterday, I finally decided to subscribe to get the blue badge for my brand. After completing the payment, I was required to verify my identity using a profile photo and an ID document. I did this under the assumption that I would be able to switch back to my brand name and brand image afterward.

To my surprise, this was not possible. As a result, my brand page suddenly displayed my real name and personal photo. I contacted Meta Verified customer support, but they simply told me I would have to keep the subscription until the end of the month. Frankly, I found this extremely unprofessional. For most purchases, there is a legal cooling-off period, and this should apply here as well.

As a temporary solution, I deactivated my brand account. Today, I decided to look into it further and, fortunately, found a way via Google to request a refund. Within a minute, everything was resolved: I received my money back and was able to restore my brand name and image.

Additionally, Instagram should provide much clearer information about the identity verification process upfront — before payment is made, not afterward. This lack of transparency is misleading and caused unnecessary issues.

Overall, the Meta Verified customer support was very unhelpful. I will not be using this service again.

Even one star is too generous for this experience.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Instagram. In my experience, the platform seems to care more about its own business interests than about its users. Accounts can get restricted or blocked with very little explanation, and it is often very difficult to get proper support or a real answer from customer service.

The lack of transparency is frustrating, especially for people who use Instagram for work or business. It feels unfair when accounts are suddenly limited without a clear reason or warning.

Overall, the platform has become stressful to use, and I no longer feel confident relying on it.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Website constantly pushing fake correlations

This website constantly pushes out fake correlations content since autumn 2025 thanks to their under the par AI which makes irrelevant associations.

This polutes the internet with fake correlations, it technically amounts to fake news (because suggesting there is a correlation between A and B when clearly it doesn't exist)

Example: When a pharma company X user publishes a post and the instagram dumb AI decides to attach SEO tags / metadata to that post mentioning completely unrelated pharma company Z. This post now is now visible on search engines tying company X to company Z when there is absolutely no relationship between them = fake correlation = fake news.

And Meta did the same to threads.com

If I want the latest 24h internet posts about pharma company X I am now forced to hard exclude meta sources of info because they only spill out fake data. google query example: "company X -site:instagram.com -site:threads.com"

This can easily be verified via google query "cdio cardio diagnostics site:instagram.com" which will show a large number of instagram posts unrelated to company cdio, but which contain metadata describing cdio implying a correlation exists when it doesn't.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

This review is about my experience ordering a custom outfit through the Instagram-based seller @maida_boutique_official, including communication, timelines, and fulfillment after pa

This review is about a seller a business on Instagram. Trustpilot didn't accept the IG page URL.

In Jan'26 I placed an order through Instagram (@maida_boutique_official) for a custom outfit and paid a 50% deposit upfront, with an agreed delivery timeline of 3–4 months. Based on follow-up discussions, the delivery was later adjusted to early April 2026.

A key part of the agreement was that I would receive periodic updates with photos or videos showing progress (sketches, fabric, embroidery, etc.).
However, over the course of approximately 10 weeks, I did not receive a single progress update despite multiple follow-ups. Each time I reached out, I was given a new timeline for when updates would be shared, but those timelines were not met.
Communication was primarily through WhatsApp voice notes in Urdu, so I am summarizing the content here. I was repeatedly told that updates would be shared soon or within a few days, but this did not happen. Delays were attributed to various reasons (including holidays), but no visual proof of work in progress was ever provided.
Eventually, I was informed that the delivery would be delayed again, back to May, which was the original timeline before we had agreed to an earlier April shipment. At that point, I requested clarity on the actual status of the order and asked for a refund of my deposit since no evidence of progress had been shared.

The response to this request was not constructive. Instead of addressing the concerns, the communication became defensive and unprofessional, and included statements that the order will be further delayed regardless of prior commitments.
This experience was stressful and disappointing, particularly given the lack of transparency and the difficulty in obtaining basic updates over an extended period of time.

In hindsight, I would advise others to carefully evaluate communication practices before placing an order. In my case, I relied on social media presence, but later noticed that there were no independent reviews and restricted public feedback on their pages.
Based on my experience, I would not recommend ordering from this business. Or exercise extreme caution and not to proceed without clear, enforceable expectations around updates, timelines, and accountability.

All communications were over watsapp. Additional public profiles include Dresses by Maida Facebook page, maidaboutiqueofficial TikTok account, mboutique13 Snapchat account, Maida Boutique Official YouTube channel.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Morning Glory Records are scammers!

Morning Glory Records are scammers!

Do not use Morning Glory Records on instagram or facebook when buying records.

This company have taken £1000's from people under false pretences and never ship any records.

Do not use under any circumstances.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Months of Work Lost Due to Unexplained Account Suspension

I spent five months building an account focused on educational content within my collectibles hobby. During that time, I created nearly 300 well-engaged posts and grew an organic following of around 400 people. I never sold anything or violated any guidelines.

Two months ago, my account was suddenly suspended, only to be restored minutes later with an email admitting it was an error. I even verified my phone number afterward to prevent further issues.

Then, without any change in my activity, the account was permanently suspended two months later, this time with no explanation. My appeal was denied instantly, without any meaningful review.

What’s most frustrating is the lack of transparency and support. If there had been an issue, I would have gladly fixed it. Instead, there’s no way to speak to a real person, only automated responses that don’t address the situation.

Coincidentally, around the same time my account was removed, a similar username appeared with “_official” added, which raises serious concerns.

I didn’t lose money, but I did lose a significant amount of time and effort. For businesses, this kind of situation could be devastating. Users deserve clear communication and real support when something goes wrong.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

My Instagram notifications are delayed…

My Instagram notifications are delayed by HOURS every single day. Yesterday, I got a notification 5 HOURS late. The day before, 2 HOURS. This has been happening NON-STOP for THREE WEEKS. I am exhausted. I have missed important messages and updates because of your broken system. Fix this immediately. I am tired of reporting this. Your app is useless if notifications don't work. I want a real solution TODAY.

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

Purposely hiding content that is left…

Purposely hiding content that is left wing. Using bias to limit the number of people seeing left wing content and purposely hiding content that would bring groups of people together.

Need serious investigation for bias. Political bias and racial bias. Profiting from bias is insane. Ethically corrupt and responsible for the deaths of many children.

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

SYSTEM FLAG

I’m honestly disappointed with how Instagram handles account suspensions and user verification. I’ve had 4–5 accounts banned without any clear or specific reason, and even after creating a completely new email and mobile number from scratch, the same thing keeps happening. I created a genuine account using my real details, yet it was flagged almost instantly and forced into an aggressive verification process involving face scans and government ID. For a platform used by millions, the system feels overly automated and lacks basic fairness or transparency. There’s no clear explanation of what went wrong, no meaningful support, and no way to resolve issues without jumping through excessive hoops. Legitimate users shouldn’t be treated like suspicious activity by default. Instagram seriously needs to rethink how its moderation and verification systems work, because right now it feels less like user protection and more like user frustration.


i want this new id back @not.shxunmxndxz

March 24, 2026
Unprompted review

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