Instagram Reviews 4,533

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 584 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the app and website, which were often described as glitchy, unintuitive, and poorly designed, leading to problems with account access, settings, and general functionality. Customers frequently reported their accounts being suspended or disabled without clear explanations, and some felt that the platform's rules and regulations were inconsistently applied. There were also concerns about the content moderation, with some users reporting inappropriate content not being removed while their own posts were censored.

What people talk about most

Social media

People report negative experiences with social media, citing numerous issues with account management and... See more

User experience

Reviewers express significant dissatisfaction with the user experience, citing numerous technical issues and... See more

Website

Clients share negative opinions on the website. Many reviewers report significant issues with account... See more

Customer service

Customers consistently note negative experiences with customer service, often reporting a complete lack of... See more

Application

Consumers find the app to be highly problematic, with many describing it as the "worst app ever." Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Instagram has rules and regulations policy, but yet they go against there own rules and regulations...they let half naked girls post crap but yet you can't say suicide or murder, they let people put u... See more

Rated 1 out of 5 stars

No reason Suspended my Instagram id name.- subham_offici.al Not following rules facebook id but suspend insta id why! my age 19+ but no reason Suspended Meta sarvice team! I'm Editor me edite vid... See more

Rated 1 out of 5 stars

Meta is a predatory company. My business account (@kacketifarm) was disabled by mistake, and even though I have a Trust Score of 100, they provide zero support. To make things worse, they are still ch... See more

Rated 1 out of 5 stars

The worse company and piece of software written. How is this a billion dollar company when no one at the company can write software even the owner. Had so many people get their accounts blocked to the... See more


1.3

Bad

TrustScore 1.5 out of 5

5K reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Trash company no support at all

Trash company no support at all, lost my account couldnt get any form of reply or communication so now I have lost contacts and all my photos. AVOID!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Just better

Definitely better than YouTube on all terms. Not filled with ai and brainrot and weird ads, only ads I get are for things worth getting/ looking at and has a way better algorithm 👍

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Out of nowhere from a long existing…

Out of nowhere from a long existing Instagram account,they have started to get over invasion apone my personal information by asking me for all of my personal information, including my personal 🆔 card which is a invasion my civil rights, this is not a gambling site,I'm not buying alcohol, watching porn or breaking the law or comiting a crime so this,so the have no rights to invade personal information,now the priminister tried to enforce id cards but it was pushed out by the house of lords because it's a infringment of my rights

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Bad Experiences. Bad Times.

Hello, I got a 2nd account suspended instagram unfortunately was linked to my Facebook. So I lost both I didn't do anything. I only like 1 ot 2 things commented with a heart emoji on 1 post only, I only posted 1 thing about my brother who Died recently. No bad language. IG & fb both are very bad now I did nothing wrong. I had my fb 4 Years all gone now. I will never forgive them. Now a day's. Mainly FAKE people anyway. I have better things to do. I will uninstall both F IG & fb Whoever runs both now, they are very bad I hope you go straight to HELL. Thanks for reading have a Blessed day 🙏🏾 please uninstall Instagram & Facebook.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Hate hate hate IG

Hate hate hate IG. I have loads of photos i cant upload as they have a specific size of the photos even though how i tried to adjust the specific sizing but still wont be able to. Thinking of deleting this useless account now. Its getting crappy,honestly.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Meta is charging me for ads while my account is disabled - SHAMEFUL!

Meta is a predatory company. My business account (@kacketifarm) was disabled by mistake, and even though I have a Trust Score of 100, they provide zero support. To make things worse, they are still charging my credit card for active ads while I am blocked from accessing my account to stop them. This is theft. They ignore legal documents and appeal emails, but they never forget to take your money. Absolute lack of integrity and professional ethics.

February 7, 2026
Unprompted review
Rated 2 out of 5 stars

Instagram on daily basis

I like Instagram and use it daily. But when I recently grew my profile and changed the profile category to monetize it, I got flagged, and it's impossible to find help anywhere. You can only get support if you pay for a verified badge.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

No reason Suspended my Instagram id…

No reason Suspended my Instagram id name.- subham_offici.al
Not following rules facebook id but
suspend insta id why! my age 19+ but no reason Suspended Meta sarvice team! I'm Editor me edite video and upload. In Instagram! My moments😔my friends.! Why suspended! I won't log in to new Insta account. My favorite account was,! I will never believe it. Meta sarvice team'! bad Meta team'😕

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Manipulative, Duplicitous, The Worst

My experience with Instagram began when I thought that they were a site to sell something. I really wasn't interested. Then I was trying to connect with a writer about a bonus that she included in a book several years before. That didn't work out either. When I found out someone was on Instagram I just wanted to reach out and say hi, never realizing that this person Anthony Delon son of French actor Alain Delon has Narcissistic Personality Disorder and daddy issues. He has a fragile ego and would not respond. His father Alain Delon was abandoned as a child and had serious abandonment issues. He didn't know how to be a parent, he even refused to acknowledge one of his children who subsequently died of a drug overdose. His life was a train wreck from beginning to end with no one spared. This was his legacy to his children who ended up fighting over his will. Instagram lures you in. It gave him the tools he needed to feed his disorder, his sickness. His whole family is dysfunctional. When he doesn't want to face anything unpleasant he pretends that he never heard it. That it was never spoken. He somehow aquired photos of people, places and events that are copyrighted and this infringement and probably illegal. He lives in his own little fantasy world. Everything is about love and positivity. He posts several dozen photos of himself, family and people he's never met. He is an exhibitionist and an attention seeker. He needs help. But with friends, family, the system and worse Instagram acting like cushion they are enabling this to continue. They are enablers. And then there are the login issues at a public computer. They keep telling you that your password is invalid. Encouraging you to create a new account knowing that everything, every comment is permanent lost. For some reason when doing anything with Instagram on a computer whether it be in a library if the algorithms consider your password invalid you have no way to delete your account. So you're stuck for however long in Instagram hell until they decide to permanently delete the account.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Instagram will randomly suspend and ban…

Instagram will randomly suspend and ban your account with 0 evidence and claim to review appeal but their automatic bot system won’t even appeal it will instantly close your account. Stay away if you want to run a legitimate business they have inside employees at the company who are being paid under the table to delete and ban accounts

Had an Instagram account for over 3 years. Username was @cwatchlabs we occasionally posted pictures of custom watches from our clients. Then we stopped posting and our last post was once last year in november. So our posting activity was 0 in the past two months and randomly 01 February we received an email claiming Instagram suspended our account even though it was verified. We hit the appeal button tonight and they said it will take some time to review about 24 hours our a week.

Instantly in minutes we have just received an email saying “We disabled your account, cwatchlabs

Hi cwatchlabs,
We reviewed your account and found that it still doesn’t follow our Community Standards. As a result, your account has been permanently disabled.

Learn how our Community Standards help keep the Instagram community an authentic and respectful place for people to express themselves”

This is highly suspicious as we’ve never had any issues with Instagram never violated any policies or had any issues the only last thing we did was change our password a month ago when we had recently hired a social media manager however they had not even posted anything yet so there is no way we could have violated since the account was inactive since November last year.

Someone at Instagrams company or inside employee was paid off to do this, because the system randomly closed it when we had not even used our account and never once received any warnings or violations of anything. This happened today out of the blue.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

UNJUSTIFIED BAN - DATA HOSTAGE

My business account @kkrishhhann_ was wrongfully disabled without reason. I have filed a formal complaint with the BBB (Case #24466077) and the California Attorney General, but Meta refuses to respond. They are holding my personal data and memories hostage. The support system is broken and provides no human help. I demand a manual review immediately to fix this error

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Mediocre people purchasing followers

There is a lot of people with ridiculous economy purchasing followers and bots, and believing themselves influencers. They believe they have self-esteem but it is a way to manipulate their image in front of others, who do not buy them, purchase some hope that they are not who they are but other reflected in their inflated image.

January 27, 2026
Unprompted review

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