Installed Today by JR Gas & Water Reviews 69

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Prompt shipping (< week to Perth) and fantastic value. Will definitely be back if needed!!

Rated 5 out of 5 stars

Contacted JR Gas and Water this morning regarding a faulty hot water system. As promised by the person I was talking to (unfortunately do not remember his name) Sean and Josh arrived on time. They w... See more

Company replied

Rated 5 out of 5 stars

The guys from JR Gas & Water replaced our hot water system yesterday. Was a pleasure to deal with this company prompt reliable and the price was great also. Special mention to Sean & Lachlan the inst... See more

Company replied

Rated 5 out of 5 stars

Jared, Sean and Mark has done a fabulous job installing a new hot water system for me. The whole process from quote to installation took less than a week and it's painless! Thank you team for your pro... See more

Company replied

Company details

  1. Hot Water System Supplier

Written by the company

Hot water systems supplied and installed today from all the best brands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted with our new hot water system

I was mildly reluctant to book a big ticket item like this online, without meeting the plumber for a face-to-face quote, but the price was too good not to try it. The whole experience was refreshingly simple, and questions I had along the way were answered without delay. Install was great and now we are enjoying piping hot water again. Definitely worth giving this cart-and-calendar process serious consideration.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great price, great service and installation

I had a great online experience as well as email communications in getting the right advice and make the order of the Rinnai B26 gas heater system, to replace my old system that was broken. The guys were super great and installation was on prompt and completed very well. I do recommend Installed Today wholeheartedly.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy.

Extremely happy with the advice and prompt delivery of my new Rheem hot water unit. Unit and accessories where delivered within 24 hrs.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish!
The entire process—ordering, delivery, and installation—was quick, easy, and incredibly efficient.
A big thank you to Joshua for the excellent job installing our new 250-litre Rheem hot water system.
Friendly, professional, and hassle-free.
Five stars all the way—highly recommend!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Same day hot water system replacement.

Same day hot water system replacement.
Selected/paid a hot water system including installation and removal of the old system from the business website. This was completed same day without my attendance. Very efficient and would highly recommend the service and price.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Experience was fantastic

Experience was fantastic. I ordered the wrong model by mistake and the company brought the correct model around and picked up the other model at install without any issues at all or additional charges. The installation was great and done in an hour with no fuss. Pricing was $1000 cheaper than another quote as we were willing to work around their timelines. Highly recommend.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless process from order through to…

Seamless process from order through to payment, delivery snd installation. Good communication. Kept us updated on changes to installation time. Installers were courteous and clearly explained post installation maintenance.

March 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look