Instantclean Reviews 

9
TrustScore 4 out of 5

4.2

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Company details

  1. House Cleaning Service
  2. Carpet Cleaning Service
  3. Cleaning Service
  4. Commercial Cleaning Service
  5. Curtain and Upholstery Cleaning Service

Information provided by various external sources

Book instant clean for House cleaning services in London. Best Cleaning Agnecy in London, Free Quotes ✅ 7-Day Guarantee ✅ cleaners on 0203 6336118 ⭐⭐⭐⭐⭐


Contact info

4.2

Great

TrustScore 4 out of 5

9 reviews

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4.2

All reviews

(9)

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Rated 5 out of 5 stars

This is second time I used service from…

This is second time I used service from Instant clean. They did excellent job at cleaning my 2 bed flat. They went above and beyond by putting extra hours to ensure everything was cleaned at the highest standard.

Will highly recommend and use again.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Superb customer service

As an overseas landlord, I couldn’t be happier with the flexibility, communication and customer service standard at Instantclean. Thank you!

August 26, 2021
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Reply from Instantclean

Dear Amy,

Thank you so much for leaving your review! We are pleased to hear that everything went smoothly. Thank you for using our services, we will hope to hear from you again soon.

Kind regards,
Instant Clean

Rated 5 out of 5 stars

End of tenancy clean - great job

Instant clean did a great job cleaning my flat. The team were also helpful with making the arrangements and the cleaners were super friendly and professional.
I'm very grateful to Sam, the lead cleaner on the day for his extra efforts regarding my flat keys.

August 11, 2021
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Reply from Instantclean

Hi Sarah,

Thank you very much for taking the time to write this review and for sharing your experience with us. Our team will be very pleased to read your kind words.
We wish you all the Best,
Instant Clean

Rated 5 out of 5 stars

The real deal. A professional and friendly…

A wonderful professional and friendly service. I booked short notice and they fitted my two bed end of tenancy clean in. I set the cleaners up when they arrived (10 mins early I should add) and then I came back to sign off the clean three hours later.
The company was well organised with keeping in touch via email, an easy deposit and final payment process. And the cleaners called me 30 mins before they finished to let me know everything was in hand. They brought all their own equipment and supplies. I also appreciated that they wore masks. Thank you. I will use again.

July 20, 2021
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Reply from Instantclean

Hi Natasha,

Thank you very much for taking the time to write this review. we are very pleased that our team delivered the service to a high standard. We appreciate your business and welcome you back anytime.

Thank you from all of us at Instant Clean.

Rated 5 out of 5 stars

Very good service

They left my apartment looking like it was brand new, will use them again.

June 27, 2021
Unprompted review
Instantclean logo

Reply from Instantclean

Hi Adam, Thank you very much for taking the time to share your experience with us. We look forward to working with you again.

Rated 1 out of 5 stars

Shocking service and terrible response after, AVOID!!

I booked an end of tenancy clean including carpet deep clean, kitchen including (specified) oven clean, and bathroom (including floor tile clean), and paid £135 for this. A single cleaner arrived an hour late, which was already a surprise as last time I booked an end of tenancy clean with another company at similar price 3 people came. The cleaner told me this was because it was only a kitchen and bathroom clean booked, I told him I'd booked a carpet deep clean but he didn't have the equipment to do this and that I'd have to pay extra and wait for a second person to arrive if that was needed. I had to hand keys back the next day so I didn't have this option. He looked at my carpets and told me he was confident I'd get my deposit back - not only is my landlord trying to withhold a huge amount but they've told me I'll need to hire a separate cleaner to do this job fresh.

Then the cleaner told me the oven was "worse than he'd expected" (I'd booked an oven clean) and asked me to go to the corner shop and buy oven cleaning product and scrubbers, as his wasn't strong enough. I was amazed that a corner shop would sell better product than a professional cleaner would bring. I also bought carpet cleaner to do some spots myself, and in the end stayed 2 hours longer than I'd set aside.

I know what tight margins cleaners work on so I didn't want to complain until I knew whether I in turn would be penalised in the end of tenancy inventory report. When it became clear I would (2 weeks later), and the tenancy report itemised not only the carpets but a not fully cleaned fridge and insufficient cleaning in the bathroom, I wrote to ask for an appropriate refund. Despite them telling me in writing that they would "always" send multiple cleaners for an end of tenancy job, and would "never" send customers out to buy products, all they have agreed to refund me is £15 for the carpet clean not performed since they say I had to complain within 48 hours. The cost to them after 48 hours would be the same as after a fortnight, and nobody gets inventory checks through in less than a week, so this policy is deeply unfair on tenants who've booked this specific service. They won't even refund me for the products I had to buy. So I spent £115 plus £12-odd on products for a partial job on the kitchen and bathroom, which my own cleaner could have done just as well for £40.

I really gave these guys a chance both during and after the service to sort out the many issues with my booking, but their response was as unprofessional as the service on the day so they haven't given me a choice. I'll have to spent probably c £100 now getting these jobs done again. AVOID!!

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

What is the Everest cost for professional end of tenancy cleaning in London ?

The average cost for move out cleaning in Wimbledon depends on the size of the property. The number of bedrooms and bathrooms, the cleanliness state of the property to begin with are all taken into consideration. Then the number of extra services requested (depending on the requirements in your tenancy agreement), such as conservatory, upholstery and deep carpet cleaning. Remember that comprehensive cleaner services by move out cleaning Wimbledon involves cleaning all areas in a property as per the checklist supplied to us by letting agents.

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

End of Tenancy Cleaning London

I recommend this service in London city. I know these guy for three years. They are brilliant and their service is guaranteed within 48 hours.

They also supply any damaged parts of your cleaning related things. I mean they are providing 100/100 service in cleaning. I wish them success.

August 5, 2019
Unprompted review

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