Instant Offices Reviews 549

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We recently worked with Taylah Vetere to find a new office for our team. We had a specific brief - mainly we needed a CBD location so we could ensure our staff had access to transport & a specific b... See more

Rated 5 out of 5 stars

We use Instant Group globally and absolutely love the team! Over the past (many) years, we've used them for new lease options, renewals, market check-ins, hard negotiations, etc. for all our global lo... See more

Rated 5 out of 5 stars

Instant Office's service is absolut great. I've worked together with Chris Burtle and I truly believe I couldn't have done it without him. We needed spontaneous move our office after nearly 15 years a... See more

Rated 1 out of 5 stars

Horrible experience. I called and emailed multiple times...and got no responses other than an automated email and an answering service. The worst customer service I've experienced in a very long time.... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Instant Offices can help you search and compare over 10,000 flexible offices worldwide to find your business the ideal workspace.

Instant Offices - The Flexible Workspace Specialist

Written by the company

We listen closely to your needs and search the whole market to find the perfect workspace for your business.
Our service and advice is free, impartial and comes with no obligation. We consult with our clients on the perfect property solution to support their business strategy, based on our market expertise.

Contact info

4.2

Great

TrustScore 4 out of 5

549 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Service

I put aside a day to find an office for my work. With Tom's help of spending all day with me, he was able to find a perfect office for us and negotiate which was more competitive than we expected.

Tom was a pleasure to work with and took very good care of me.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Singapore Office Search

We engaged Jvier from Instant Offices to assist us on relocating from our traditional office in Singapore.

What impressed me most was Jvier's dedication to finding the perfect office. He went above and beyond to ensure every detail was covered, from location and amenities to lease terms and budget. His expertise and personalized service made a potentially stressful process enjoyable and straightforward.

Overall, I highly recommend Jvier to anyone in need of a new workspace. His professionalism, attention to detail, and commitment to client satisfaction are unparalleled.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

The best real estate agents!

I am lucky to have the best real estate agents in New York City, Instant! Michael Calistri is dedicated, efficient, reliable, and always has my best interest at heart. Thank you for all you do for us at Thought Machine, Michael!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional, Long term partnership

I've been working with the Instant Group for 6+ years to source and negotiate co-working space. All of their sales reps go above and beyond with provide exceptional and timely client service and are all experts in the particulars of the markets they cover. Instant Group goes beyond the sale of co-working space, they are strategic Real Estate partners and look at the wholistic strategy of their clients to inform their recommendations.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Taylah was great!

Taylah was great! she was proactive, responsive and I felt like I had a personal leasing agent working for me to find the right space for my business. Could not recommend highly enough and will use her and instant offices again in the future.

June 18, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointing

I have called the company three times, twice leaving a message to call back because they were advertising a virtual office space I was interested in.
After 3 days I have heard nothing, there appears to be no record of me calling either.
Not a great first impression, will go elsewhere.

13/6/2024
I have since received your message, and received a voice message from you.
I have moved forward with another company but appreciate your response.
Thank you.

June 11, 2024
Unprompted review
Instant Offices logo

Reply from Instant Offices

Hi,

Our sincere apologies. This is not how we normally work, but unfortunately something went completely wrong with your application. We are investigating how this could have gone wrong and taking measures to prevent this in the future.
We would be happy to get in touch with you again, I am sure we could be of great service to you with a virtual office.
Thank you for your review, this will help us improve our service again.

Rated 5 out of 5 stars

Outstanding service and perfect office location

Instant Offices helped me choose the perfect location for our company. The service was outstanding from start to finish, with prompt communication, excellent advice, and impeccable service. They made my dream office a reality. I highly recommend Instant Offices when choosing your workspace.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Noortje was fantastic

Noortje was fantastic! She sourced the premises exactly to our specifications within a very tight timescale.

May 31, 2024
Unprompted review
Instant Offices logo

Reply from Instant Offices

Thank you for your compliment! We're thrilled to hear that Noortje found the perfect location within such a short timeframe.

Rated 5 out of 5 stars

Taylah from Instant offices was…

Taylah from Instant offices was incredible. She was professional in her approach and very fast in the way she dealt with me and finding me an office, couldn’t be happier with the result.

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

Its a garbage company

It's a garbage company. If you need an office that will work, then go somewhere else.
Their contract is quite sketchy, they charge you fees and mention that it's coz of this and that. Save yourself headaches, and don't waste time and energy renting with them.

March 30, 2024
Unprompted review
Instant Offices logo

Reply from Instant Offices

Thank you for taking the time to write a review. However, we believe that you did not review Instant Offices, but a landlord or operator. You indicate that there are all kinds of charges and that the contract is incomplete. We are only the intermediary and the landlord makes up the contract. We also do not charge tenants any fees. In fact, all services we provide to tenants are completely free of charge.
We would like to get in touch with you again, perhaps we can help you solve your problems with the landlord.

Rated 1 out of 5 stars

Spammers, selling your personal data.

Absolute rubbish. You're stuck in a loop to create a profile to which you can never login... but then you get spammed by tens of calls and emails including early saturday morning calls about the same stuff... absolute disgrace.

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

Fake posts - they share private personal details

I've enquired about a specific office listed on their website for ~£100/month. I received a call from a random other company offering 2 offices for 350 and 500 per month.

I provided the specific postcode for the office I was enquiring about, it was ignored and kept pushing the more expensive options I did not enquire about.

They clearly create fake posts for non-existent cheap offices.

Waste of time.

Another point: you can register but you can't actually log in! Emails to support result in automated irrelevant responses.

April 12, 2024
Unprompted review
Instant Offices logo

Reply from Instant Offices

Thank you for your feedback. We apologize for any confusion or inconvenience you experienced. It appears there has been a misunderstanding. As a broker, we work with multiple landlords to provide a variety of office spaces. The details about specific properties, including pricing and availability, are provided by the landlords we represent.

Office Listings and Pricing: Sometimes, the specific office you inquire about might be unavailable or fully leased, and we aim to offer similar alternatives within your budget. We strive to ensure all listings are accurate and up-to-date, but there can be occasional delays in updates.

Please note that negotiating prices and suggesting more expensive options was done by the office operator and not Instant Offices.

Rated 4 out of 5 stars

Betty Chen - Review

Betty Chen took over from one of your staff who had left.
She was very attentive and efficient seeking office potential spaces in my budget.
Did a very good job.

March 11, 2024
Unprompted review

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