I have an Instant Pot and part of the display screen failed. The company sent me instructions for a factory reset which did not work, so they very kindly and with no fuss sent me a new Instant Pot. Th... See more
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From the simplicity of Instant Pot, to the innovation of our Vortex air fryer range, our products make life at home easier.
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United Kingdom
- uksupport@instantpot.com
- instantpot.co.uk
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Great quality and fast delivery
Great quality and fast delivery
I got the vortex plus air fryer in sales for only 40£ and never disappointed me

Reply from Instant Pot UK
Great price on an Air fryer
Great price on an Air fryer! I replaced my 7 year old vortex with a vortex plus for less money than I paid 7 years earlier. And delivery was free.
Delivery was very quick and the new air fryer has several improvements on the old one.
I am very happy!

Reply from Instant Pot UK
No stock on replacement parts
I received a second hand instant pot ultimate and was really excited as my previous instant pot had been an excellent device. Unfortunately the pressure cook insert broke after one use. I believe I made the mistake and broke it by inserting it wrong. I identified the part and realised I could buy it only from the instant website but it's not in stock. It has been nearly 4 months and multiple conversations with instant but the part is still not in stock. I was offered a 20% discount on a £200 cooker while the part I need is £12.99. It's just not good enough.

Reply from Instant Pot UK
Feel I got tricked into buying the wrong appliance
The multicooker can only pressure cook, and it does pressure cook well...
But it is not a crock pot and it can't slow cook, sauté or anything on the low heat department - it looses heat when it should be building heat...
Even after trying to sauté to get heat up or pressure cook first, it just doesn't slowcook!
I am really disappointed in getting this as it doesn't live up to what it promises :(

Reply from Instant Pot UK
Great products and customer service
Love the Instant Vortex air fryers. Plenty of room, easy to use and great cooking results. Also this company has exceptional customer service, I was really impressed. Thank you!

Reply from Instant Pot UK
Excellent product and easy company to deal with.
It's an excellent product and I'm really enjoying experimenting with what I can do in it. I've already given away my bread-maker, I'm using the microwave far less and the oven not all. Really easy to clean, which is a bonus. It's quite a bit smarter than I am, smarter than I am and I'd really have valued a printed instruction book for the programmes, because it would be a lot easier than the app or downloaded version to refer to while cooking. Ditto some good basic recipes would have helped me gauge timing (and avoid overcooking) in the early stages.
Instant were very easy to deal with and the Pot arrived on time, well packaged and in perfect condition.
Highly recommended.

Reply from Instant Pot UK

Reply from Instant Pot UK
WhisperQuiet Duo Plus InstantPot is perfect
I have a WhisperQuiet Duo Plus InstantPot. I got it 3 months ago and I have used it every other day. The food in the pot cooks very quickly and it’s very tasty. I have made curries, pulled meat, pasta dishes, stews, even yogurt. It’s quick, quiet and fantastic addition to my kitchen appliances! I love it and I can’t recommend it enough

Reply from Instant Pot UK
Short power cable
The air-fryer claimed to have a 95cm long power cable when it arrived it was only 75cm, which did not fit with what I needed, I suggest you update your advertising,
The returns process was easy and free,

Reply from Instant Pot UK
Dangerously Built !!!
Dangerously Built !!!
I have the Instant Vortex Plus Dual Drawer 7.6L. Air Fryer.
The first time I used it the drawer slipped out of the unit dropping the hot food to the floor and damaging the handle of the drawer.
Within 6 months, the unit is occasionally turning itself off for no reason.
I could have claimed under warranty from the supplier for this fault but because there was damage to the drawer, the return can not be authorised.
Instant will not accept the return because the first years warranty is with the retailer.
I will not use the product due to this electrical fault.
£110 down the drain!
Terrible product and company!
EDIT: In response to your reply, I did not drop the unit!
The drawer slipped out of the unit.
It was just the drawer that got dropped.
I recommend you read any reviews properly before leaving a useless response!
I did make it clear!

Reply from Instant Pot UK
Terrible product which requires factory…
Terrible product which requires factory resetting constantly. Initial run didn't work, contacted support they advised factory reset. Did it and now 5 times of use later, have to factory reset each time before it actually pressurises

Reply from Instant Pot UK
Easy seamless delivery and great…
Easy seamless delivery and great product. I have enjoyed using it to help make my day to day cooking much easier but upgrading it to make more difficult dishes that usually would take me a bit of time. Particularly enjoy the saute plus pressure cook options which allow me to cook ingredients pre pressure cooking and really get some good flavors. The instruction guides and features are all helpful and well explained, and it's pretty seamless and easy to use. Handy for any kitchen, novice or advanced cooks a like!

Reply from Instant Pot UK
I have fallen in love with Instant
I have fallen in love with Instant! I love my Instant pot for last minute delicious stews and for large batches of yoghurt, the Vortex air fryer for super quick last minute meals, the coffee machine that makes delicious coffee from coffee beans and probably the best gadget ever, my frother which now makes it hard for me to enjoy coffee out because mine is sooooooo much better! So far customer service has been great, and the price vs quality is fantastic. Def a fan!

Reply from Instant Pot UK
Cold brewer - what a wonder!
I got the Cold brewer a couple weeks ago and I absolutely love it! It makes great cold brews of tea or coffee in 20mins max instead of an overnight traditional brew. Tried it with various ground coffees, coarse and fine and had no issues. Same thing with teas, tried fresh leaves as well as dried and everything came out very tasty. Super easy to wash as the parts seperate and it goes in the diswasher. I have had a great service all around and I am very happy.

Reply from Instant Pot UK
Loving their Air Fryer!
I've been using their airfryer almost ever day since I got it: from air frying, over baking, over roasting - it all comes out amazingly. It's easy to clean and the try and parts are good to go into the dishwasher.
There's a dual mode option, so you make two different food items on separate setting and even the finish can be synchronised.
Wonderful piece to have

Reply from Instant Pot UK
Amazing!
Amazing!! So many options! I’m so happy with this awesome invention. It’s a game changer

Reply from Instant Pot UK
Air Fryer Instant Vortex
I'm thrilled with the Instant Vortex Plus VersaZone Air Fryer. Its versatility is unmatched, allowing me to cook a variety of dishes with ease, from crispy fries to succulent chicken. I’m also impressed with the air fryer performance: every meal is cooked to perfection so quickly . The user-friendly design makes it incredibly easy to use, even for beginners. Cleaning up is a breeze too, making this air fryer a fantastic addition to any kitchen. I can’t believe I didn’t get one before. Highly recommended for anyone looking to elevate their cooking game!

Reply from Instant Pot UK
I absolutely love my instant vortex…
I absolutely love my instant vortex airfryer! I’ve used it so much since getting it and it was so simple to get the hang of and now I can’t get enough of it. If you’re thinking of getting the airfryer but are hesitant - take this as your sign to go for it !

Reply from Instant Pot UK
A game changer
I got my Instant Pot a month ago and I am absolutely impressed with its high-pressure cook function! This is a game changer for my kitchen. It cooks meals incredibly fast while locking in all the flavours. The latest model has a whisper-quiet feature that significantly reduces the noise when releasing the pressure, which is a huge improvement. It makes cooking so much more pleasant and stress-free.
I highly recommend the Instant Pot, especially if you’re cooking family meals. It saves both time and energy, making it easier to get delicious, wholesome meals on the table in no time.

Reply from Instant Pot UK
Love love love my air fryer
Love love love my air fryer - it’s the perfect size and I can cook lasagne and garlic bread at the same time which is amazing! I’ve had 2 air fryers now and this one beats my previous one by far!

Reply from Instant Pot UK
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