Tried to get in touch with their customer support but with no luck. The Ticket system on the website doesn't work and I can't add an account. Tried contacting them via Twitter and FB but no succes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I paid 30$ for their services and also bought their proxy to be secured and stable as they recommended. But their service does not work at all, like other reviewers said, they just work on watching... See more
Company replied
"Scheduled Post" function has been down for almost a week, white the charge is calculated as day by day. We have submitted an inquiry ticket, yet no one provide any useful solution, just keep on tel... See more
Company replied
I tried 3 days trial and my account followed only 3 people. :) BAD, I tested before 1 year problems when adding account. Support never solved my problem.. year after I tried again and fail, fail... See more
Company replied
Company details
Information provided by various external sources
Instazood is the best online Instagram bot. buy, manage & Get more real followers ,likes ,comments on Instagram with Instagram bot & instazood auto DM
Contact info
Georgia
- instazood.com
Really really useless
Really really useless , they kept sending me emails to add account where as my account was always there. I sent so many emails with zero replies from them. Waste of time and money. Very complicated system too. 👎👎
May 2, 2020
Unprompted review
Reply from Instazood
Dear MSdddd
Thanks for writing here. I'm sorry for the problem you have faced.
Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
Please check your spam, junk, social, etc. email inboxes; or give me your ticket ID to check your ticket and the issue.
Have you contacted support here? https://instazood.com/support/
Thank you
Avoid this scam
Avoid this scam, paid $15 for the bot and they're making me download an app to my Android phone in order to use it.. Why couldnt they add this from the beginning? I dont have an Android. I just want my money back.
EDIT: So I logged back in to try it again, I removed my Instagram from there and added it back in to see if that works, and instead it removed my $15 purchase of the Bot, and it gave me $14.50 to my balance instead... if I try to buy the bot, it'll tell me that I am $.50 short and need to make a purchase of $9.99 or more to continue. Again, avoid this scammy shady fkn app. Its not worth it.
April 30, 2020
Unprompted review
Reply from Instazood
Dear JN
I'm sorry for the problem you have faced. Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue.
We are working on the issue to stabilize everything. And our support agents try their bests to solve the issue, and if it doesn’t help, they refund your money.
Thank you
Used Instazood just yesterday and after…
Used Instazood just yesterday and after 10 mins, my account was blocked by Instagram, and I am having issues recovering the account
April 27, 2020
Unprompted review
Reply from Instazood
Dear Mike
I'm sorry for the issue you have faced. Please contact support: https://instazood.com/support/
Our support agents will check and solve the issue.
Thank you
Shameful
It s a disgrace. How would anyone would pay for smth that is not working at all? Thei website refreshes like in de '90s. The bit dosent engage tho it has all the setting done and targets. It s shamefull. I dont understand how anybody would recommend this at all.
April 22, 2020
Unprompted review
Reply from Instazood
Dear Cristian
Thanks for getting in touch and sorry for the issue you have faced. All bots, automation services, even the people who don't use bots have faced this problem.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue.
Thank you
Gives a lot of filters but it doesn't…
Gives a lot of filters but it doesn't seem to use them.Follows accounts that I doesn't correspond to the filters I selected.When I ask for refund,they said ok,but for a month I just waited with nothing.Thanks God I paid with paypal ,and that gave a solution.
April 18, 2020
Unprompted review
Reply from Instazood
Dear Ignorance
Thanks for getting in touch.
I do apologize for the issue, but Instagram has changed its algorithm.
We are working on the issue to stabilize everything. And our support agents try their bests to solve the issue, and if it doesn’t help, they refund your money. Please give me your ticket ID to check your issue personally.
Thank you
Waste if money
Waste if money, less followers than usually. Not possible to log in to the support area of the website.
April 18, 2020
Unprompted review
Reply from Instazood
Dear Nino
I'm sorry for the issue you have faced.
Our support agents will check and solve the issue. And remember as we have mentioned on our website, the Instazood support system is separate from the dashboard, so you must register on the support system again.
Please contact support: https://instazood.com/support/
Thank you
Please don't waste your time or money
Please don't waste your time or money. I almost didn't write a review as it would only be echoing the same sentient as everyone else but this company is simply stealing money and anyone with hard earned money should be warned. Theft! That's the only way to put it. They know good and well (given the amount of complaints and bad reviews they get) their service don't work, and yet they continue to take people's money and post on their social media as if that isn't the case. We all know bots is against Instagram TOS and the fact that i would be gamed out of my money in an effort to game Instagram is pretty ironic...I guess that's what i get....Peace and blessings!!!
April 14, 2020
Unprompted review
Reply from Instazood
Dear Larry
Thanks for getting in touch and sorry for the issue you have faced. All bots, automation services, even the people who don't use bots have faced this problem. We are not thieves.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Please contact support on https://instazood.com/support/
Thank you
Is imposible to add and Instagram…
Is imposible to add and Instagram account even if I did all the steps. Is imposible to talk to the support team
April 3, 2020
Unprompted review
Reply from Instazood
Dear Aksel
Thanks for writing here. I'm sorry for the problem you have faced. Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
Just remember, the Instazood support system is separate from the dashboard, so you must register on the support system again.
Thank you
Reply from Instazood
Dear April
Thanks for writing here. I apologize you are unhappy with the service received. Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue.
Thank you
I payed the bot and nothing...
I payed the bot and it is not activating. I have looked through all the settings and even tried to contact support, but it denies login. I wish I had read the reviews here first, then I definitely would not have bought it. I used it in the past and it was fine, but the company has taken a turn and cannot recommend. I basically paid for nothing as the bot is not activating!!
March 29, 2020
Unprompted review
Reply from Instazood
Dear Cecilie
Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
And remember Instazood support system is separate from the dashboard, so you must register on the support system again.
Please check it again, and if you don't get succeed, inform me.
Thank you
Tricky to set up but after an initial difficulty works like clockwork
Tried to get in touch with their customer support but with no luck. The Ticket system on the website doesn't work and I can't add an account. Tried contacting them via Twitter and FB but no success.
Lets see if at least I can get my money back.
Reviewing this review.
After having a good dealing difficulty setting things up including getting the ticketing system to work, it is now working great. Also once in the ticketing system the team is very reactive and supportive. Answers come within 24 hrs.
All set now and working. Can recommend.
March 24, 2020
Unprompted review
Reply from Instazood
Dear Sam
Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
And remember Instazood support system is separate from the dashboard, so you must register on the support system again.
Please check it again, and if you don't get succeed, inform me.
Thank you
Not recommend at all
I used to use it in the past... worked pretty well!!
Then with the new algorithm it stoped completely.. they kept saying me they were working on it but I saw no results. So I decided to leave it.
This month March 2020 I decide to approach Instazood and check If all the things were sorted. I was so disappointed that after the 3 day trials the performance WAS ZERO!
I asked Support and the answers they gave me, were the same copy+past answers they used to give me in the past.
BUT something very strange happened. I deleted the account from the dash and re-added it again!
What my surprise?? There were promotions added to my account that I never added.
I'm running a specific business, and the extra promotions added were like related with a completely different topic but very specific, meaning that my account was interacting with them.
Maybe it's this way they are keeping business and allow them to sell traffic and likes to the accounts, instead of a quality bot.
Unfortunately Instazood is no longer transparent and clear.
March 24, 2020
Unprompted review
Reply from Instazood
Dear Nuno
I apologize you are unhappy with the service received.
About the new promotions added, I should say that they get added automatically to the accounts which dosn't have targets to help their account work. please be assured I've gone ahead and fed this back to the relevant department to help make changes for the future.
Thank you
I used to LOVE Instazood but sadly it…
I used to LOVE Instazood but sadly it NO LONGER WORKS!!!
Instagram's new algorithm really killed what was once hands down THE BEST automation tool.
March 24, 2020
Unprompted review
Reply from Instazood
Dear Jonathan
Thanks for getting in touch and sorry for the issue you have faced.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Please contact support on https://instazood.com/support/
Thank you
instazood services before the new algorithm
I used instazood services before the new algorithm. The automation took me some time to learn and understand but it really took my account from couple of hundreds followers to above 2500.
The team always answered my questions and provided a solution for me.
Today, I really hope that they can resolve the new algorithm issue and get back to business.
March 21, 2020
Unprompted review
Reply from Instazood
Dear Paul
That is so great to hear. We really try our best to stabilize everything. And at the moment the bot works efficiently with our Android proxy apps.
Thank you so much for taking the time to provide your feedback.
I love instazood im using this for year…
I love instazood im using this for year now, but now I cannot register what happen to their service
March 21, 2020
Unprompted review
Reply from Instazood
Dear Von
Thanks for writing here. I'm sorry for the problem you have faced. Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue.
Thank you
Won't refund what I have in my balance
Won't refund what I have in my balance.
They have false informations on the site and don't deliver on promises.
STAY AWAY. SCAM.
March 17, 2020
Unprompted review
Reply from Instazood
Dear Tim
I apologize you are unhappy with the service received. We refund the money of our customers if they requested it and we couldn't help them.
As I checked your support history with us, our support agents have replied to your several tickets, but you have not answered back. This is the last one: https://instazood.com/ticket/help-82/
Please get in touch with our agents, they will help you and if you want, they will refund your money.
Thank you
Missing 'unfollow' and 'activity' settings tabs in automation area
I just signed up and paid for an Instazood account. Normally in the settings of the automation area, you have setting tabs for activity, unfollow limits etc. I am missing settings tabs for unfollow and and activity and i don't know why.
March 11, 2020
Unprompted review
Reply from Instazood
Dear Shae
Thanks for getting in touch.
Unfollow and speed settings are available on our app, Social Bridge.
Have you contacted support? https://instazood.com/support/
Please contact us on the website and our support agents will guide you.
Thank you
nothing is working rn.
I had good experiances with instazood, but in 2020 nothing ist working there.
I created a new account.
The adding of my instagram account took an hour.
The website is very slow and i cant see my dashboard.
So i wasted my money this time.
I hope i get an answer by your team.
March 6, 2020
Unprompted review
Reply from Instazood
Dear Anton
Thanks for writing here. I'm sorry for the problem you have faced. Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue.
Thank you
The support is worst
The support is worst, the site is so slow, always show an error when search by hashtags. I tested the free for 3 days, because of the errors I couldn't test, I have contacted the support, I didn't get a proper answer and didn't solve the issues.
February 18, 2020
Unprompted review
Reply from Instazood
Dear Amazing
Thanks for your comment. It was a misunderstanding, I wanted to clarify what happened here, I check your conversations with our support agent, she tries to explain what's going on, she renewed the trial twice, but you didn't tell whether the problem was with the promotion or manual promotion.
Please check your ticket, our support agents will contact you.
Thank you
product doesn't work anymore
product doesn't work anymore. Been waiting 4 weeks for a refund and keep getting told its coming and they are waiting for somebody to return to process it. Happy to take your money but no service after. Don't be tempted. It simply doesn't work.
Continually saying my refund is a week away and I’ve been waiting 7 weeks. Liars.
February 6, 2020
Unprompted review
Reply from Instazood
Dear Jason
Thanks for getting in touch.
I do apologize for the issue, but Instagram has changed its algorithm. All bots, automation services, even the people who don't use bots have faced this problem; you can search the google or read in forums.
We are working on the issue to stabilize everything. And our support agents try their bests to solve the issue, and if it doesn’t help, they refund your money. But keep in mind, we are a small team, and it takes time to do all the jobs.
Contact Support: https://instazood.com/support/
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.