They answered the phone to answer my questions prior to me purchasing their product (a nice change from chatbots). All the paperwork was in place. The packaging good and the product excellent and a... See more
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Guy brown, (sales manager) went out of his way and above and beyond to help me. I wil certainly recommend that colleagues etc buy from guy. I asked many silly questions and literally dissected... See more
I would give Guy and Instrotech a lot more stars if I could. This is a professional outfit selling top quality equipment at the right price. I can honestly say that the Temperature analyser worke... See more
Having ordered a fluke mft which was shown as in stock, was then told it would take 2 to 3 weeks to arrive due to lack of stock.i then cancelled the fluke mft and ordered a megger mft which arrived pr... See more
Company replied
Company details
Information provided by various external sources
Instrotech is an authorised distributor for a wide range of electrical & environmental test equipment from Fluke, Megger™, Chauvin Arnoux, Martindale, Seaward, Flir & many other test equipment manufacturers Instrotech was founded in 1984 and its staff have many years of experience in identifying customers' needs and providing appropriate solutions. We believe selling the right piece of test equipment for the job within the constraints of your budget ensures repeat business. Our customers range from self employed craftsmen to national contracting firms, from schools to universities, from PAT testing specialists to industrial maintenance engineers and from local authorities to government departments. We cater for all electrical testing applications from 17th Edition & PAT Testing to High Voltage & Power Analysis. Our test equipment range is complemented by a variety of back-up services including calibration & repair, PAT Training Courses, Test Equipment Hire & Telephone Support. Delivery & Returns Shipping and Handling, within the most of the UK, is free of charge. For orders below £100 nett, free delivery is a Royal Mail 3 - 5 day service. If the Royal Mail free shipping option is selected, delivery times are not guaranteed and will be subject to your local postal delivery service. A next day service is available for orders below £100 nett, this is charged at £7.50 ex VAT. Orders above £100 nett will qualify for free timed delivery automatically. This will either ship via our current courier, UPS or by first class registered post, depending upon the size and weight of the item. Some outlying and offshore postcode areas will incur a higher delivery charge and increased transit times. We offer a 14 day no quibble money back guarantee on all products bought on the site. All we ask, is all items you wish to return are unopened, unused and as we sent them to you. Once we have received and inspected the returned products we will refund your payment within 7 days where possible.
Contact info
Unit 12, Imperial Park, Imperial Way, WD24 4PP, Watford, United Kingdom
- 01923 442244
- sales@instrotech.com
- instrotech.com
4.3
Excellent
223 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Product received promptly
April 26, 2021
East to order and quick delivery
East to order and quick delivery
Anton pressure relief valve
April 13, 2021
I still haven’t received my order yet.
April 12, 2021
Reply from Instrotech
Hello Altankhuyag, thank you for the feedback. Your item is still on backorder due to current manufacturing and freight challenges that the entire industry is facing and we are doing our best to get it to you as soon as possible. We are constantly updating customers on the status of their orders, can you please check your inbox for more information ? The latest update we've sent to you was last week (Wednesday, 7th April).
Great service
Great service, promptly despatched & delivered.
I adore my new piece of kit!
I'll definitely use Instrotech for all the accessories I'm going to buy for my shiny new Fluke.
April 9, 2021
Good communication throughout order and…
Good communication throughout order and dispatch, shame about the free gift chosen been out of stock but still deserves 5 stars, cheers guys
April 5, 2021
Excellent services and delivered on…
Excellent services and delivered on time.
March 26, 2021
Unprompted review
Great service fast delivery
March 12, 2021
Excellent Zoom PAT course & 'after sales'.
Excellent tuition on Zoom PAT course. Ability to chat to tutor about issues at any time is great 'after sales'.
March 12, 2021
Really helpful staff and good prices.
March 11, 2021
Great service no problem when I need to…
Great service no problem when I need to return wrong item! Got refunded the ordered correct one !
March 11, 2021
Great service and great product
March 7, 2021
Item arrived promptly and as described.
March 6, 2021
Quick delivery excellent service
March 4, 2021
Brilliant service tester came rapidly…
Brilliant service tester came rapidly well happy with service
March 4, 2021
Very professional service
Very professional service, definitely would recommend and do business with again
March 3, 2021
Having ordered a fluke mft which was…
Having ordered a fluke mft which was shown as in stock, was then told it would take 2 to 3 weeks to arrive due to lack of stock.i then cancelled the fluke mft and ordered a megger mft which arrived promptly. Apart from the initial problem I was treated with courtesy and professionalism. I would use instrotech in the future.
March 1, 2021
Reply from Instrotech
Thank you very much for the review Gareth! Truly sorry for the initial confusion, both the pandemic and Brexit have put a huge stress on supply chains and we are doing our best to deliver equipment as normal in these times. We appreciate the understanding and wish you enjoy your new Megger!
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