Salmon Assessors Reviews 344

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, expertise, and supportive approach, particularly in navigating complex insurance claims. Many people highlight the valuable, free advice and guidance received, often noting the team's willingness to go above and beyond without obligation. The service is frequently described as professional, knowledgeable, and delivered with genuine care, making stressful situations more manageable for consumers. People appreciate the direct and personal contact, often speaking directly with senior members who provide clear, honest, and expert insights. Reviewers also commend the company's integrity and willingness to assist even when their services might not be financially viable for the customer, demonstrating a strong customer-first focus.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's professionalism,... See more

Claim

Customers consistently note positive experiences with claim assistance. Reviewers highlight the helpfulness... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Customers frequently highlight the... See more

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and helpfulness of the... See more

Customer communications

People report positive experiences with contact. Customers consistently praise the ease of reaching a real... See more

Based on these reviews

Rated 5 out of 5 stars

I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made. Never did I expect, in this day and age that people would’ve... See more

Company replied

Rated 5 out of 5 stars

Jeff, what a gentleman! I just could not believe my luck when I google search and found Salmon Assessors. Jeff offered immediate help, support and key advise regarding my escape of water insurance... See more

Company replied

Rated 5 out of 5 stars

Jeff Salmon & team were so helpful & generous with their time, when we needed advice on an insurance claim following a fire. We didn't have to use their services this time, but wouldn't hesitate to do... See more

Company replied

Rated 5 out of 5 stars

After having some issues with my parents home, I spoke to Jeff salmon who helped me with proceedings. Genuinely an amazing person, gave his time, knowledge and legal intellect straight away. Super fri... See more

Company replied


Company details

  1. Loss Adjuster
  2. Insurance Attorney

Written by the company

Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

344 reviews

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Rated 5 out of 5 stars

Full of praise for this excellent company

What an extremely helpful, reassuring and pleasant experience. Jeff immediately understood the nature of our claim and, together with his colleague Jeremy in the legal section, provided us with an excellent letter to forward to the insurance company. Our claim was not a large one but was a stressful experience and within two hours we had any further worries put at rest. Cannot thank them enough and highly recommend them.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank Salmon Assessors enough…

I cannot thank Salmon Assessors enough for their outstanding service. From the very beginning, everything was handled with the highest level of professionalism and care.

A special mention to Jeromy, who dealt with my case exceptionally well. He ensured the process moved forward smoothly and efficiently, keeping me informed at every stage. His attention to detail and dedication truly made a stressful situation much easier to handle.

I was in a lot of difficulty and discomfort during this time, but the support and reassurance I received made a huge difference. Thanks to their hard work, I am extremely pleased with the final outcome.

I highly recommend Salmon Assessors to anyone looking for a trustworthy and professional service. Absolutely first-class experience from start to finish.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

An absolute pleasure to deal with

An absolute pleasure to deal with! Such a thoroughly professional service with an amazing eye for detail and Jeff was witty too.

March 31, 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for your kind review, Mr Stacey.

Rated 5 out of 5 stars

I had an excellent experience with Salmon Assessors, you can speak to a human and be treated with respect.

I had an excellent experience with Salmon Assessors. From first contact their team was professional, responsive, and clearly knowledgeable.

Communications were polite and informative, and the assessor arrived on time. The assessment itself was thorough and explained in plain language, with helpful recommendations and no pressure to upsell. Pricing was fair and transparent, I felt truly respected and well taken care of; I’d happily use Salmon Assessors again and would recommend them to others. If only my insurance company were like them.

March 26, 2026
Unprompted review
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Reply from Salmon Assessors

Huge thanks for your kind words.

Rated 5 out of 5 stars

Excellent expertise

I contacted Salmon Assessors following the collapse of a garden wall. It was a dramatic experience, but Jeff’s excellent expertise, patience, and fantastic customer care made the entire process so much smoother. He took the time to explain my options in detail and supported us all along. Without Jeff and his team, we would have probably made wrong and irreversible choices. I would go back to Jeff anytime.

March 23, 2026
Unprompted review
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Reply from Salmon Assessors

Thank you for your kind words, Lynn - While I am pleased to take the credit on this occasion for this, I categorically assure you that any of our team would have given you the same level of support.

Rated 5 out of 5 stars

Jeff and his team are amazing at what…

Jeff and his team are amazing at what they do. They made our claim process very easy and took care of every aspect from start to finish. Thank you for your excellent support.

March 13, 2026
Unprompted review
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Reply from Salmon Assessors

Ahmed - it’s us who need to thank you for allowing us to represent your company you on this very serious claim.

Rated 5 out of 5 stars

Jeff is very Humble person.


When I rang Salmon Assessor for my home burglary company which highly recommended by my uncle.

Jeff,is genius and Humble person who gave immediately support and help for my next step.

Thank you

March 13, 2026
Unprompted review
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Reply from Salmon Assessors

Harikrishna - there’s a very nice saying by a politician who said “Don’t be so humble… you’re not that great!” We were delighted to have helped you but, any of our great team would’ve helped you as I did.

Rated 5 out of 5 stars

Salmon Assessors are savvy

Salmon Assessors are savvy, consumate professionals. Their forensic approach ensures claimants get what they’re entitled to, rather than being railroaded by an insurer or loss adjuster into a bad deal.

March 11, 2026
Unprompted review
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Reply from Salmon Assessors

Thank you for your kind words, David.

Rated 5 out of 5 stars

Insurance claim

Spoke to Jeff who took the time to listen to my problem with my buildings claim with my insurers. He gave helpful constructive advice and is in the process of getting his legal team to construct a letter for me to forward to my insurers. I would also like to add all the advice and letter provided were free of charge for which I am extremely grateful.

March 11, 2026
Unprompted review
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Reply from Salmon Assessors

That's our pleasure Linda - your insurers are taking you for a fool and our letter will ensure that they wake up and smell the coffee!

Rated 5 out of 5 stars

Go nowhere else, 5 star company.

After having some issues with my parents home, I spoke to Jeff salmon who helped me with proceedings. Genuinely an amazing person, gave his time, knowledge and legal intellect straight away. Super friendly and would be definitely be recommending others to him too.

March 10, 2026
Unprompted review
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Reply from Salmon Assessors

I promise you so that I'm no more amazing (probably less so) than our fabulous team.

Rated 5 out of 5 stars

Salmon Assessors took the time to…

Salmon Assessors took the time to understand and carefully consider my complex insurance case. They are highly personable, empathetic and commercial. I recommend them without hesitation and am delighted to be working with them.

March 5, 2026
Unprompted review
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Reply from Salmon Assessors

Whilst I'm happy to take the credit for this Sarit, I assure you that any of my team would have been equally as helpful.

Rated 5 out of 5 stars

Fantastic experience where I received…

Fantastic experience where I received advice above and beyond what anyone would reasonably expect. Jeff and the team were real experts with a customer focus that showed both empathy and professional pragmatism. I would never go anywhere else and can't rate this company highly enough. Thank you so much.

March 3, 2026
Unprompted review
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Reply from Salmon Assessors

We really appreciate your kind words.

Rated 5 out of 5 stars

You have nothing to lose & everything…

You have nothing to lose & everything to gain.

Following what I considered a very low offer from my insurers claim department, I felt I needed to see what I could do as a consumer to maximise my payout and what would be seen as a fair and equitable settlement figure should the matter need to go to court.

Following the advise of an old friend, I gave Salmon Assessors a call and was delighted with their helpful and informative advise. They gave me many useful pointers to help in my negotiations with my insurers and their loss adjusters.

I cannot thank them enough for assisting me, "an average man on the street", in the quest to get a fair and equitable payout from my claim whilst navigating the shark infested insurance waters.

Give them a call, they will help you get the payout you deserve.

Jonathan Carter

March 3, 2026
Unprompted review
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Reply from Salmon Assessors

Thank you for your kind review Mr Carter.

Rated 5 out of 5 stars

Trustworthy

Great expert, trustworthy and considerate advice while making inquiry about their service for a claim.

January 21, 2026
Unprompted review
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Reply from Salmon Assessors

We appreciate your kind words.

Rated 5 out of 5 stars

Wow, what a fantastic service

Wow! One call and you get straight through to a real person, no call centre no buck passing. Jeffrey gave me his time and excellent realistic advice. Cannot recommend highly enough.

February 26, 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for your kind words. While I am happy to take the credit for this review, please trust me when I say that any of our team would have been equally helpful.

Rated 5 out of 5 stars

Exceptional support during a long and difficult insurance claim

This was my first experience dealing with a subsidence claim caused by internal foundation movement, and I initially trusted that my insurance provider would act in my best interests. After two years, the loss adjuster confirmed that the movement had stopped, and the insurer’s building contractor proposed laying a new floor in the hall, lounge and dining rooms while we continued living in the property. At this stage, I realised I required accredited professional support, so I researched and contacted Salmon Assessors and spoke with Jeremy, whose knowledge and experience were immediately evident and who recognised the situation as a serious injustice. The following day, Jeremy visited the property to see first-hand how inadequately the claim had been managed and took immediate steps to address the situation. Throughout this lengthy and challenging process, Jeremy has provided consistent, proactive support, remaining available by telephone and attending every property meeting with the loss adjuster and building contractor to ensure decisions were properly challenged, standards were maintained, and my interests were fully represented. Now, in our sixth year, thanks to Jeremy’s dedication and professional handling of the claim, we have been relocated to a like-for-like property within our area, with full building investigations and remedial works due to commence. As a result of Jeremy’s expertise, extensive internal and external repairs will be completed. I would highly recommend Salmon Assessors, and particularly Jeremy, as I firmly believe this outcome would not have been achieved without his guidance and support.

February 23, 2026
Unprompted review
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Reply from Salmon Assessors

We better not tell Jeremy about your kind review as it might swell his head! Let us also make clear that while your claim has been going for six years, we came on board about halfway through. To say that a claim lasting this long is unusual would be an understatement; however, your insurers treated you like the idiot you're not. We are so pleased that a great result finally came about through perseverance.

Rated 5 out of 5 stars

Honestly Great!

Very understanding of our situation, gave us great advice and really helped us out. Would highly recommend. Honestly great!

February 13, 2026
Unprompted review
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Reply from Salmon Assessors

That’s our pleasure and that’s what we get paid to do. Thank you for choosing us.

Rated 5 out of 5 stars

Very helpful and honest advice…

Very helpful and honest advice regarding and ongoing claim. Suggested next steps and offered further guidance when needed.

February 16, 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for taken the time to review us. So much appreciated.

Rated 5 out of 5 stars

5 star reviews make sense

I did a google search needing support for a landlord insurance claim. Rang the firm after seeing all the 5 star reviews. If I was wondering why they had so many 5 star reviews it was clear following the call. Really knowledgable and just wanted to help with no interest in just selling their services. Thankful for the advice

February 16, 2026
Unprompted review
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Reply from Salmon Assessors

And its us who need to thank you for having chosen us.

Rated 5 out of 5 stars

What a pleasure!

I called to inquire about a claim I needed help with. Even though my claim didn't meet the criteria for their services, the team immediately offered guidance and provided me with a legal letter and instructions on how to use it for my claim. It's rare to encounter that old-fashioned customer service these days, and it certainly doesn't go unnoticed. I'd happily recommend them to others, and my only regret is that I couldn't get to work with them further.

February 5, 2026
Unprompted review
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Reply from Salmon Assessors

Thanks for your kind words. Regretfully, we do have to have a minimum claim of circa £40,000 to justify our fees. However, and as you found out, where we believe we can help somebody on a relatively small claim at no charge then help we will! Many people ask "Why the charity?” Simple answer… It’s not charity… Helping people on small claims is perhaps out bedt. form of advertising, and when one day either you or members of your family or friends have a major claim, we hope you will not forget the name "Salmon Assessors"!

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