I was so pleased to discover this company. Fiona took a personal interest in my health issues and with her flexible approach was able to offer me travel insurance denied by other companies who had a... See more
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What people talk about most
Based on these reviews
I like the way you declare your medications and then select conditions. My wife and I both had significant health issues but everything is under control. Cover for 3 weeks in USA wasn't cheap but it... See more
I was asked relevant questions that no otjer company had asked regarding my cancer status. This has enabled me to fulfil my bucket list. I am so grateful for this. All other companies either said no o... See more
I did an online quote and a member of your team rang me at the time on the date I requested. He was a true gentleman very helpful and informative and the quote he gave me was unbelievable! Thanks f... See more
Company details
About Insurancewith
Written by the company
At Insurancewith, we believe everyone deserves a holiday. We offer something a bit different. We don’t charge more than we need to on your medical declaration (we don’t think it’s right to make money from your situation) and won’t charge you more than necessary for quality cover.
You have the option of chatting through quotes and queries with one of our trained advisors as well as using our online quote system. We are very proud of the service we provide and the savings our customers make.
Insurancewith was created to offer people with medical conditions access to affordable travel insurance. All our customer service operatives are fully trained in medical screening, so you can be sure your call will be dealt with in a sensitive and professional manner.
About Us
Written by the company
- Affordable travel insurance for people with medical conditions.
- We specialise in medical travel cover and our policies are created by people with a personal understanding of both long and short term medical conditions. By working with charities, clinical specialists, and you – our customers – we’re always improving our understanding to create products and services to meet your needs. It’s all part of our efforts to address any of the issues people have when looking for specialist travel insurance.
- Awards & Nominations
- We are proud of our work, which helps so many customers find suitable travel insurance at an appropriate price. In 2024, we won the Outstanding Services to Customer award at The Broker Innovation Awards. As well as this, in 2024 we are a finalist in the Insurance Times Awards 2024, in the Customer Champion of The Year category. Along with, finalist in the Insurance Choice Awards 2024, for Best Travel Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion. Fiona Macrae, Founder of Insurancewith, was nominated for Women in Insurance Awards, 2024, and we were also a MoneyFacts Finalist, 2024.
- Personalised medical screening
- We have a specialist person-to-person medical screening for people with more complex medical conditions. Everyone reacts differently to a medical condition and you may not be able to tick all the boxes during an online medical screening, this is where the person-to-person screening comes in. Call us on 0333 005 1066
- Featured in the Which? Best Rate Tables
- To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Charity Donation
- When you take out a policy with Insurancewith, we’ll also donate £1 to charities that help support people like our customers every day. We support a number of charities including FACT, YourSimPal and Make 2nds Count to name a few.
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
How we started:
Fiona Macrae
After Fiona Macrae, Insurancewith’s founder, was diagnosed with breast cancer in 2005, she found it almost impossible to get affordable travel insurance. Like anyone else, she was looking forward to a holiday, but sensibly-priced cover seemed out of reach.
Insurancewith was created to help people with all kinds of conditions – including cancer, mental health, epilepsy, and many disabilities – get the most suitable cover for your personal needs at a price to suit your budget.
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- insurancewith.com
Insurancewith Travel Insurance
4.8
Excellent
12K reviews
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Very good competitive rate and the…
Very good competitive rate and the person I spoke to was very customer friendly
April 20, 2026
Easy to deal with and understanding of…
Easy to deal with and understanding of my condition. Price was very reasonable too.
April 6, 2026
Customer service officer was very…
Customer service officer was very helpful and it was stress free. Since my illness I use to worry about traveling abroad but booking with your company has made me feel more confident (information passed to me by carers centre at MacMillan centre)
April 20, 2026
Excellent used previously after…
Excellent used previously after recommended by a friend with numerous illnesses
April 13, 2026
Being a cancer person and in my 80s
Being a cancer person and in my 80s, Insurancewith is one of a very small number who will insure me.
April 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Took far too long to get back with a…
Took far too long to get back with a question we asked. Not the service we got last year
April 19, 2026
Reply from Insurancewith
Hi Russell,
Thank you for taking the time to leave us a review and I am sorry the learn the service this year was not up to the same standard as last year.
So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and provide more detail as to what your query was and when you got a response to this?
Kind regards,
Claire
Insurancewith Team
Affected by cancer? Choose Insurance With.
Affected by cancer and need travel insurance? Choose Insurance With. As a cancer patient, who was due to go on a much needed family holiday and then had our 12 month global insurance withdrawn by StaySure's underwriters AFTER we had paid for our holiday when my PSA increased I was shocked by how quick StaySure were to cover themselves but leave me to pick up the bill even though my oncologist had confirmed in writing it was safe to travel and there was no risk. Incredibly POOR customer service. Would NEVER recommend StaySure to anyone with a health issue and certainly not if you have cancer or have previously had a cancer diagnosis. Avoid StaySure like the plague. By comparison, Insurance With were refreshingly helpful, easy to talk with, thoughtful and aware of the stresses of living with a cancer diagnosis. Minus stars would be more appropriate for StaySure. No one in our family can believe how insensitively StaySure conducted themselves. Ten stars to Insurance With and to Tui for THEIR outstanding care for their customers.
March 16, 2026
Comprehensive questions.
This is about the only company that will insure us. Their system of questions is much more targeted than most companies and therefore makes them able to cover our conditions. It does, however, take time to complete.
April 11, 2026
Very helpful and affordable
Having someone with patience and knowledge talk me through getting my quotation. Showing me it is possible to travel after being diagnosed and treated for cancer.
April 18, 2026
You provided the cover I needed for our…
You provided the cover I needed for our trip the France and I will certainly use you again. Thanks
April 16, 2026
Brilliant insurance at brilliant prices
March 28, 2026
Great insurance especially for cancer
Great insurance especially for cancer patients I’ve been using it now for over 10 years and highly recommend it
April 10, 2026
The best medical screening process I’ve…
The best medical screening process I’ve come across. Good price and excellent customer service.
April 10, 2026
Excellent value
Excellent, got a very reasonable price for myself and husband with pre-existing medical conditions. All very easy and excellent value.
April 10, 2026
Professional service
The consideration and empathy show was excellent. Using the bookable service for advice was good, all calls within the allocated time slot.
Overall a very professional company that met my needs.
April 17, 2026
completely worth it
Thanks to this company we were able to go on holiday for possibly the last time...it was so comforting knowing we were covered for anything that could happen medically.
April 7, 2026
Another policy taken out very efficient…
Another policy taken out very efficient and things explained clearly and would highly recommend.
April 17, 2026
Impressed at how thorough insurancewith…
Impressed at how thorough insurancewith were, when I applied for insurance.
April 16, 2026
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