Always a fair price and easy to arrange cover. As we navigate maturing, occasionally a new medical problem presents. Insure and Go make it seamless to add these medical situations to any policy and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy straight forward application. Coverage good with great optional extras. Price very reasonable and insure older people without extra payment. Choose your excess is a great feature. Never made a... See more
Stress free experience with sensible step by step process and reasonable premiums. We feel the risk assessment they do for seniors is in line with today’s wellness & capabilities for older folks. Ot... See more
I like to feel as free and comfortable when I travel as when I'm home and riding my motorbike is one of those freedoms I enjoy. There are not that many motorbikers who travel the world and run in... See more
Company details
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Easy to navigate
Easy to navigate, good price, hopefully will not have to use, but if i do, will gave a review then
May 17, 2026
Easy to set up and relatively cheap.
April 20, 2026
Being as free overseas as at home is a very good feeling
I like to feel as free and comfortable when I travel as when I'm home and riding my motorbike is one of those freedoms I enjoy. There are not that many motorbikers who travel the world and run into trouble, but in quite a few cases, when trouble has struck, motorbikers could not count on their insurance to help...
So I was sold to InsureandGo as soon as I read in your description that if I ride at home, I should be entitled to do so without a concern on my travels.
I hope that I will never need to ask for help, but knowing that if I do, you'll be there makes a massive difference.
Thank you.
Bertold
May 10, 2026
I could not connect on line to make…
I could not connect on line to make payment. In the end it took over 7 days to connect and purchase a policy. Had to ring office direct.
May 5, 2026
Reply from InsureandGo Australia
Hi Justin,
Thank you for sharing your experience with us!
We’re sorry to hear you had trouble connecting online. We understand how frustrating that must have been, especially when it delayed your purchase.
We’re glad our team could assist you over the phone and help get your policy sorted. Your feedback is valuable, and we’ll pass it on to help improve our online experience.
If you’re open to it, feel free to email us at complaints@insureandgo.com.au with a few more details, and our team will be in touch.
Alternatively, I’d be happy to arrange a call back at a time that suits you.
Safe travels,
Rachael
easy to answer questions
May 9, 2026
Fast and efficient!
My son needed emergency surgery in Europe. The team at ensure and go responded quickly and made the process easy. Was easy to get in contact with them and their communication efficient.
April 29, 2026
Unprompted review
Very easy to get a quote and activate…
Very easy to get a quote and activate the policy. Better value for money that competitors
May 9, 2026
Easy to apply and no issues however we…
Easy to apply and no issues however we have never made a claim thanks Insure And Go
April 28, 2026
good service at all,nothing to camplain…
good service at all,nothing to camplain abt
May 10, 2026
Unprompted review
Still doing my trip price was good…still travelling
Still doing my trip price was good hopefully won.t need to use it.
May 7, 2026
Price inclusions
May 5, 2026
$750 paid for a $20k ring
$750 paid for a $20k ring. Read the fine print really carefully. Credit card insurance was way better.
March 2, 2026
Unprompted review
Reply from InsureandGo Australia
Hi Jane,
I'm sorry to hear about your experience. I've sent a request for some additional information. Could you please respond to it so I can confirm your details and look into this further?
Kind regards,
Rachael
Greater coverage
Was the only insurer I could find to cover a pre existing illness and was reasonably priced.
April 29, 2026
Customer Service was great
Customer Service was great. The price quoted were very reasonable in this present day exobent cut throat market of different insurances.
Thank you so much for specially looking after the Senior Citizens.
May 1, 2026
Easy to use and great value for money
April 20, 2026
Helpful service
I’ve used InsureandGo a number of times for domestic travel. This time I wanted get quotes from other companies as well but I found InsureandGo the only one that enabled me to email myself the online quote for later. I had an issue adding a particular pre-existing condition with InsureandGo, but received such excellent service from the person over the phone, I was able to complete quote with everything correct in no time. The person also made sure I had received certificate of insurance via email while still we were still on the phone. Can honestly only give 4stars at this point as not been through a claims process, but their helpful service has inspired confidence that I made a good choice.
April 25, 2026
Sleep well knowing....
As I'm still on holidays knowing I have the security of Insureandgo let's me sleep a little better at night.
Great priced an great correspondence.Will def be my go to travel insurance..
April 17, 2026
Helpful information
April 25, 2026
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