Always a fair price and easy to arrange cover. As we navigate maturing, occasionally a new medical problem presents. Insure and Go make it seamless to add these medical situations to any policy and... See more
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Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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It’s travel insurance…You don’t know…
It’s travel insurance…You don’t know how good it is until you have to use it. Hopefully I never have to find out
Price & User Friendly Website
Took a last minute trip and booked…
Took a last minute trip and booked insurance last minute.
Simple and easy.
Can't comment on the claims process as I didn't use it. they have a 3 days minimum which was a bit annoying as my trip was 48 hours worth
Travel Insurance search stops here
After searching many different Travel Insurance sites, I found Insure&Go to give the best value for money. It was all so easy to get a quote and subsequent purchase. I feel very comfortable with my choice.
I always get insure through…
I always get insure through InsureandGo. Fast, efficient, and easy to purchase.
Clear and simple insurance policy.
Easy website to navigate; a number of options. Clear about coverage. Good price, and again options for excess. My second policy, different trip. Recommended by a friend whose claim was paid without question.
The call insurance operator was very…
The call insurance operator was very nice and helpful in all aspects of obtaining travel insurance.
What made it difficult was that the system your company uses appears to shut down or reset too quickly therefore the operator had to at least 3 times re enter information already given. She was very professional about it but it was frustrating and it could lead to customers not continuing the call. I maintained and finished but it’s something that should be looked at seriously.
Cheers
Derek O’Donnell
You were quick and your responses timely
So easy to deal with
I have had to amend my holiday plans twice and insure and Go have been so helpful. As easy as buying a new policy and within days i've had my original refund processed and in my account. So easy!
travel insurance…
We have never had travel insurance before and the amount of providers was a bit overwhelming with a vast array of prices. Online form was fairly quick and easy to follow, and the cost was very reasonable
Great customer service
Great customer service, competitive insurance premiums. Strealined claiming process. Claim approved in just 2 days.
Good experience used multiple times
I’ve used Insure and Go for a number of trips, prices are good, had to claim once for a trip to the hospital, no issues, fast service and helped when needed. Highly recommended
The site was very easy to use
The site was very easy to use and did not invade my privacy
Was very easy to fill out on line & great value
Was very easy to fill out on line & prices where a lot cheaper than other Insurance companies .
Covers all my requirements and very…
Covers all my requirements and very cost effective
Easy to complete and reasonable price
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