I purchased 8 policies for my international team in October 2025. Customer service at the beginning was quite good. However, since then, there has been an ownership change and now we are not able to g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used Insured Nomads for my trip to Portugal and honestly loved the experience. I got their trip protection coverage, which gave me peace of mind knowing I didn’t have to stress if my luggage got... See more
Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used... See more
Company replied
Making the insurance was really easy but I would expect a brief explanation about what to do incase of... or how exactly the insurance works. the FAQ are not clear enough on those issues. Eventually... See more
Company replied
Company details
About Insured Nomads
Written by the company
Insurance and protection for the modern company and global citizen.
We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.Chat with Us
Why become one of the Insured Nomads?
Features & benefits you need:
You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more.
24/7 Global Assistance
Our multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.
Outstanding Claims Service
You are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.
Airport Lounge Access
As a health plan member you get unlimited access via Priority Pass.
As a travel insurance member you get access to InstaPass for registered delayed flights.
Award Winning
We have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards.
Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.
Contact info
120 19th St N, 35203, Birmingham, United States
- (205) 767-0507
- members@insurednomads.com
- insurednomads.com
3.3
Average
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing travel insurance
Amazing travel insurance, honestly the best. From lounge access, to location updates, health and safety benefits, red button for emergencies, and everything else makes this amazing.
December 28, 2022
Unprompted review
Reply from Insured Nomads
We are grateful to be your insurance provider. Thanks for giving us the feedback and safe travels.
I cannot contact anyone in the US
I cannot contact anyone in the US. I cannot even login my membership in the app.
December 13, 2022
Reply from Insured Nomads
We are so sorry that the connection didn't occur immediately for the INC membership activation when you purchased your policy last night. Our tech staff have resolved the issue. We are a globally distributed company, so our staff may not be in the USA as we have many nationalities represented and locations serving our members. We hope that all moves forward easily and your travels go perfectly. Thank you.
That was the best Winery experience in…
That was the best Winery experience in my life!!! So much great information!
& wine is super tasty!!!!
Highly recommend:)
December 2, 2022
Reply from Insured Nomads
Thanks for the review but after you bought your policy you reviewed a winery rather than us. We would be honored with an edit and review of your membership and policy with Insured Nomads. Wonderful new year and holidays to you Edwin.
Reply from Insured Nomads
Thanks for your feedback. Have a really great trip and enjoy the benefits of INC membership for a year.
Reply from Insured Nomads
We are grateful to be able to protect you on your travels, and thank you for your feedback.
easy and affordable
October 18, 2022
Reply from Insured Nomads
We are honoured to be able to provide the peace of mind and coverage needed. Thank you for the feedback and review.
It took forever to reach someone to…
It took forever to reach someone to chat with who did finally help me.
October 12, 2022
Reply from Insured Nomads
We are so glad you got the help needed and thank you for helping us as we work for optimum levels of service. May your travels be surprisingly joyful.
The site is easy to use and their…
The site is easy to use and their prices are fair compared to similar sites.I will use them again for sure
August 10, 2022
Unprompted review
Reply from Insured Nomads
Thank you so much for your review and we hope your trip is remarkable.
Great partner for your travel insurance!
Great to have such an easy way to meet travel insurance needs so easily. Our team travels globally, and we wanted a reliable partner to work with to insure their travels. Well done! Thanks.
September 21, 2022
Reply from Insured Nomads
We count it an honor to serve your team spread around the world in the great work that your company does, thank you for taking the time to review and allowing us to provide the needed protection.
The quote doubled in a couple of hours
The quote doubled from when I first visited the site to check their offer
September 10, 2022
Reply from Insured Nomads
We appreciate your feedback and sorry to hear that this occurred and are unsure of how that can happen. Please do contact us via members@insurednomads.com or chat for further assistance so we can troubleshoot this for you. May your travels be safe and pleasant.
Reply from Insured Nomads
Thanks so much for allowing us to serve you, and for the feedback. Getting this input to the product development team so we can improve.
the customer service chat feature was…
the customer service chat feature was helpful and prompt
August 16, 2022
Unprompted review
Reply from Insured Nomads
We are grateful to provide coverage for you, and service for your needs via chat. Safe travels!
Highly Recommend Travel insurance with Insured Nomads
I recently purchased the World Explorer Travel insurance policy from Insured Nomads and the registration process was easy and user-friendly. The premiums are competitive and the form allows the customer to change the excess amount.
The coverage is broad and members get instant access to the INC app, which provides further protection outside the insurance benefits, such as wellness, Airpot lounge access, and cybersecurity.
An impressive company and team with outstanding risk solutions for global citizens.
August 7, 2022
Reply from Insured Nomads
We are truly honoured. Thank you Boyd for trusting us and we are grateful for this review. Lovely indeed.
After reviewing a total of 4 companies…
After reviewing a total of 4 companies I chose Nomads because of it's comprehensive policy.
August 1, 2022
Reply from Insured Nomads
Wilfredo, thank you for choosing us and for taking the time for this review. Wonderful travels for you in this next season.
Very easy to use and great coverage
Very easy to use and great coverage. Won’t leave home without it.
July 20, 2022
Reply from Insured Nomads
Thank you so much for your review. We are honoured to be providing protection for the year for you, and coverage for your trip. Add INC by Insured Nomads from the app store for all your additional benefits. Here to serve you.
Your website is a mess
Your website is a mess. Among other things it was impossible to enter my exact travel dates.
July 15, 2022
Reply from Insured Nomads
Thank you for sharing your input with us. We would like to get your input via email to members@insurednomads.com so our team can improve the sections you referenced.
Amazing service/product!
Great experience - 10/10 recommend. Smooth experience and easy to sign-up/use. INC app also has great features including access to lounges and others.
June 30, 2022
Unprompted review
Reply from Insured Nomads
Thanks for letting us know, and for allowing us to provide coverage for your lifestyle and benefits for your needs.
Amazing service The most efficient…
Amazing service The most efficient and best insurance company by far. Huge shout out to Mo & Ryanne
June 23, 2022
Reply from Insured Nomads
We are so happy to hear it. Safe and fun travels for you. Remember to add INC by Insured Nomads for a full experience.
Registration process could use some improvement
The registration could use some improvement the phone numbers and birthdates are hard to use. And, would be great if there was a spot where someone could ask questions. Curious how the medical claim process goes ....do you guide us and manage it completely? Does the plan include medical emergency transportation back to states for some incident? If so I would articulate that information? But, I am trying the service/insurance out to see if it is something I could recommend to my clients?
June 20, 2022
Reply from Insured Nomads
Thank you for your feedback, and we are honored you chose us for this upcoming trip. Yes, we guide you through the claims process and our FAQ provides most helpful info. As with all travel insurance, medically necessary transport/evac is provided to the closest appropriate facility. Use our chat on our site or reach us at members@insurednomads.com, and through our app: INC by Insured Nomads
I just don't know how much i paid yet
I just don't know how much i paid yet. other than this, a good experience.
June 12, 2022
Reply from Insured Nomads
Thank you so much for letting us know it was a good experience. Your purchase was $21.63, sending the receipt again for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.