Insured Nomads Reviews 

194
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I purchased 8 policies for my international team in October 2025. Customer service at the beginning was quite good. However, since then, there has been an ownership change and now we are not able to g... See more

Rated 5 out of 5 stars

I used Insured Nomads for my trip to Portugal and honestly loved the experience. I got their trip protection coverage, which gave me peace of mind knowing I didn’t have to stress if my luggage got... See more

Rated 3 out of 5 stars

Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used... See more

Company replied

Rated 4 out of 5 stars

Making the insurance was really easy but I would expect a brief explanation about what to do incase of... or how exactly the insurance works. the FAQ are not clear enough on those issues. Eventually... See more

Company replied

Company details

  1. Travel Insurance Company
  2. Insurance Company
  3. Student Insurance Company

About Insured Nomads

Written by the company

Insurance and protection for the modern company and global citizen.

We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.

Chat with Us

Why become one of the Insured Nomads?

Features & benefits you need:

You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more.

24/7 Global Assistance

Our multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.

Outstanding Claims Service

You are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.

Airport Lounge Access

As a health plan member you get unlimited access via Priority Pass.
As a travel insurance member you get access to InstaPass for registered delayed flights.

Award Winning

We have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards.

Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).

Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.


Contact info

3.3

Average

TrustScore 3.5 out of 5

194 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.3

All reviews

(194)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a travel policy and the whole…

I bought a travel policy and the whole buyer experience is amazing, i have since downloaded the INC app and i am impressed, so far so good.

June 7, 2022
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Reply from Insured Nomads

We are so happy to read your note. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Love this company

Love this company! Highly recommended!

April 26, 2022
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Reply from Insured Nomads

Thank you so much for the shout out. We are honored to serve you in your travels. Stay safe.

Rated 5 out of 5 stars

Fastest and simplest way to get…

Fastest and simplest way to get insurance

March 26, 2022
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Reply from Insured Nomads

It's so good to see that it we provided a simple and easy way to get what you needed. Thank you for telling us. Stay safe and travel well.

Rated 5 out of 5 stars

A good travel insurance I have ever…

A good travel insurance I have ever tried. I will definite use it again on my next travel.

February 9, 2022
Unprompted review
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Reply from Insured Nomads

Great news! Keep in mind that many of your benefits continue after you return home.

Rated 5 out of 5 stars

Great product and experience

Great customer service and support that replies quick and provides information needed. Was surprised how much more Insured Nomads cover. Great benefits. My only travel insurance going forward!

February 3, 2022
Unprompted review
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Reply from Insured Nomads

Honored to serve you. Thank you for letting us know. We are here for you.

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Great piece of mind for my African travels

December 22, 2021
Unprompted review
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Reply from Insured Nomads

Thank you so very much! We love serving you.

Rated 5 out of 5 stars

Very satisfied

I am very satisfied with Insured Nomads. Will absolutley use them again.

December 19, 2021
Unprompted review
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Reply from Insured Nomads

Thanks so very much for coming back to us over these last couple of years! We are so glad and grateful for you taking the time for the review.

Rated 5 out of 5 stars

Caring and helpful! Best service

The team are so insightful, experienced and speedy. They always give you what will be best for you and ensure you get the help you need. Insured Nomads, you are the best! I love your app and the additional services you offer. I truly cannot recommend your policies more!

December 9, 2021
Unprompted review
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Reply from Insured Nomads

Lauren, thanks so much. Wow, what an honour to get your raving review. You have been living this lifestyle for years so these words mean a lot. We are glad you have had excellent service along the way. Stay safe and know we are here for you.

Rated 5 out of 5 stars

Really responsive and human

Really responsive and human customer service, avalaible through many social media platforms. It felt good and more efficient to talk to a person (as opposed to a chatbot) because I could explain the subtleties of my situation. Thank you!

December 4, 2021
Unprompted review
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Reply from Insured Nomads

We love it! Thanks so much for letting us know. Safe travels to you.

Rated 5 out of 5 stars

Purchased a travel policy today and…

Purchased a travel policy today and worked with Alex. He was exceptional! Took the time to provide the information I requested and made the process very easy. Thank you Alex!!

November 4, 2021
Unprompted review
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Reply from Insured Nomads

We are honored to serve you and appreciate you taking the time to let us know that Alex took care of you so well.

Rated 5 out of 5 stars

The best insurance booking experience I…

The best insurance booking experience I have had so far. The site is easy to use and the simplicity of the polices are easy to understand. They also come with a lot of extra benefits that others I looked at like World Nomads and Nationwide don't - including coverage for stolen phone, laptop, camera, and personal liability. They also access to crisis response (panic button), mental health, telemedicine, airport lounge for delayed flights etc which is pretty great

November 2, 2021
Unprompted review
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Reply from Insured Nomads

Thanks Noah! We are thrilled to see this. Insurance is a warranty for a benefit later; you need safety, security and resources now. So, yes, we are doing more than the policy for the people we protect.

Rated 5 out of 5 stars

I am thankful to have great travel…

I am thankful to have great travel insurance with awesome benefits for my upcoming trip. Andrew Jernigan was very helpful in directing me as I got it set up through Insured Nomads!

September 9, 2021
Unprompted review
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Reply from Insured Nomads

We are pleased you got protection with us. Thank you for the review and hope you enjoy the features of your INC membership for the next year.

Rated 5 out of 5 stars

Easy to buy, great support!

Recently bought a travel policy. Seamless onboarding and purchase. I've since had a couple of questions via both email and the chat app regarding my policy. Both times I've been responded to quickly with the answer and best way to move forward. Great experience so far!

September 2, 2021
Unprompted review
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Reply from Insured Nomads

Thank you Stuart. We are so glad to be providing you with membership services and insurance, and the service you have needed along the way. We count it an honor and appreciate that you took the time to complement our assistance when you have needed help.

Rated 5 out of 5 stars

Always took care of me and my family!

August 13, 2021
Unprompted review
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Reply from Insured Nomads

Grateful that you let us serve you with global health insurance these last two years. As you travel in the seasons ahead we hope you return to us. Thanks for taking the time for a review.

Rated 5 out of 5 stars

Application for coverage was easy and…

Application for coverage was easy and online chat assistant was available at all times. My choice for insurance that is really assurance!

August 3, 2021
Unprompted review
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Reply from Insured Nomads

Thank you! We are so glad your experience was so excellent. We appreciate you letting us know. Next trip, come back to us again. Remember, your membership benefits continue for one year even though your travel insurance has ended.

Rated 5 out of 5 stars

Extremely low stress transaction.

Very straightforward to obtain the insurance online. I I called them with a couple of questions. Phone answered immediately, and extremely knowledgeable person answered my questions.

June 14, 2021
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Reply from Insured Nomads

Thank you for allowing us to serve you. We are honored that you are letting us provide protection.

Rated 5 out of 5 stars
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Reply from Insured Nomads

Thank you for allowing us to serve you! Stay strong and healthy as you travel. We are glad to be with you along the way.

Rated 5 out of 5 stars

Great!

Smooth, easy process for an excellent policy from a great company

May 31, 2021
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Reply from Insured Nomads

We are truly honored to protect you during your remote work season. Thank you for allowing us to provide global health, security, safety and wellbeing benefits.

Rated 5 out of 5 stars

Good service and affordable insurance

Insured nomads is a great insurance supplier, they have great service that are very responsive and help in any case. The claim process is relatively easy, and the prices of the service are quite affordable. For constant travelers like ourselves this insurance has been the best.

April 12, 2021
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Reply from Insured Nomads

We are honoured to serve you Oren. We hope that you stay well and strong and along the way we are with you.

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