Insync Bikes Reviews 223

Good value bike. Only problem was removing the plastic shrink wrap from the stabiliser brackets

Excellent after sales service. I had a few minor issues which were resolved quickly and amicably.

Disappointed that my son only ride the bike for one time, one of the inner tube was air leak. And my son said he did not step on the sharp stone.

Bought bike from argos in April for my kid he didn't ride it much when he did in his summer holidays the chain snapped and the front brake jammed as the bike had 1 year manufacturers warranty I contacted argos they referred me to insync bike which weren't helpful I had to repair the bike my self which cost me £70 if the bike was in warranty they should have helped to repair it but instead sent me a chain and said it's wear and tear what a waste of time

Hi buying a bike from them such a good experience their service really good and bike quality as well and more cheaper buying from somewhere else they replying email as well

Extremely helpful and went the extra mile - twice!

Thank you!

My first bike had a problem a replacement was sent immediately

I had some problems but with good old fashion customer service (and I mean that as a compliment) they were resolved. I will be buying my next ebike from this company.

I honestly think that all of the staff do an excellent job.
Iam very satisfied with them & with the speed & efficiency in deal8ng with my issue of a damaged saddle. Thankyou

Bought childrens bike. Seemed good value but after a few weeks a part went that meant the rear wheel did not turn when pedaling. Fast response from company who provided a spare part and youtube link of how to fix. Far from ideal as had to take bike to pieces and sort myself but customer service good.

Great bike for our 6 year old looks great and rides well and looks different to what’s out there from Halfords, Argos etc

I have bought bike for my 7y old son online - everything was OK. Quick delivery, well packaged and protected, easy to assemble.

They took my money and never gave me bike. 2 months on and no one will respond to me at all. I was robbed.

Hi, The bike has only today been opened for my granddaughter, unfortunately the basket is bent and the front wheel seems slightly buckled. Pleased with prompt delivery and it is just what she wanted otherwise.

Awesome delivery packing and quality 👌. I only spent too much time in fitting the front brakes of both cycles. Rest all well. One suggestion, assembly manuals should be refined...seems common for all cycle but it should be secific to model that would be really great.

I buy this bike for my granddaughter, she love and is prefect for her.
Thanks

Order arrived very quickly. Had to contact customer service as we thought a part was missing. Our mistake but customer service responded in super quick time. Very happy with our granddaughter's bike. Can't wait to see her face when she has it on her birthday