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intelcom.ca Reviews 6,626

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TrustScore 4.5 out of 5

4.4

Courier Service
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Review summary

Created with AI, based on recent reviews

Considering 1,284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting that deliveries are often fast, on time, and handled with care. Many appreciate the friendly, polite, and personable staff, who are often praised for following delivery instructions and providing updates. The careful handling of packages, ensuring they arrive in perfect condition and are left in safe places, is also a recurring positive point. However, some customers also noted issues with delivery, including packages being delivered to the wrong address, damaged, or not arriving at all. A few other people also felt that the inability to choose a delivery day was inconvenient, and some experienced delays or a lack of professionalism from drivers.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising friendly and polite drivers who... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Staff

Reviewers mention positive feedback about staff, with many praising drivers for being polite, friendly, and... See more

Product

Clients share ambiguous opinions on product delivery, with some reviewers consistently reporting positive... See more

Instructions

People report ambiguous experiences with instructions, with many customers expressing satisfaction that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They delivered my package quickly even though they were delayed a few hours. What I don't like is that you cannot choose a day for delivery it is chosen for you and I'm not always home on those days.... See more

Rated 5 out of 5 stars

I was kept up to date on the status of my package and it was delivered when stated. Interacted with my delivery person - he was extremely polite, friendly, smiling and personable.

Rated 5 out of 5 stars

Delivery was fast, the courrier called asked for instructions and followed them. The package is in the perfect shape. Good job👍

Rated 5 out of 5 stars

The courier handled my package very carefully and left it in a safe place on my porch instead of tossing it. I really appreciate the care taken with my delivery.

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service
  5. Shipping Company

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bravo!

Every thing. From the tracking, to the delivery, to the courteous people that work for you. The paskage was not damaged in any way.
Thank You.
Ernest Dubeau.

June 16, 2026
Unprompted review

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