- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
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Review summary
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Reviews shaping this summary
Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
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Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more
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Company details
- Coaching Center
- Educational Institution
- Emergency Training
- Emergency Training School
- Occupational Safety and Health
- Training School
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
Well delivered and releavnt training
May 11, 2026
The training is impactful
It was a nice experience, Steph explained the topic of discussion perfectly , in it simple form and it was understood.
May 11, 2026
The facilitators were spot on
The facilitators were spot on, interactive and very helpful.
The training was very in depth and enlightening.
May 7, 2026
Very interactive and the demonstrations…
Very interactive and the demonstrations were clear to understand
May 7, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear you found the Physical Intervention (PMVA) training interactive and that the demonstrations were clear and easy to understand. We appreciate you taking the time to share your experience.
Delivery from James was excellent!
May 7, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re really pleased to hear you were happy with the delivery of the Blended Positive Handling training and that James delivered the session to a high standard.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear you found the Physical Intervention (PMVA) training effective and that the instructions were clear throughout. We appreciate you taking the time to share your experience.
Explains how to understand and use body language, How the Brain reacts in Fight or flight situations and practicing conflict situations with Scenarios
Chris was a great Instructor, he explains how to understand and use body language, How the Brain reacts in Fight or flight situations and helps demonstrate conflict situations with Scenarios
May 7, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re really pleased to hear you found the Conflict Management training valuable and that Chris delivered the session clearly and effectively.
It’s great to know the focus on body language, fight-or-flight responses, and scenario-based learning helped improve your understanding of how to manage conflict situations in practice. Thank you again.
Stef was an excellent instructor who…
Stef was an excellent instructor who encouraged participation and was very knowledgeable about the subject.
May 6, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your feedback. We’re really pleased to hear you found the Managing Challenging Behaviour and Breakaway Skills training valuable, and that Stef delivered the session in an engaging and knowledgeable way, encouraging participation throughout.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear you found the BILD Secure Patient Transport training valuable and interesting. We appreciate you taking the time to share your experience.
Excellent training
Excellent training, informative and engaging with team. Very helpful course, it was really interesting, with very simple, quick and easy techniques which can be used at work. They are easy to remember and better understanding of legal, safe, and ethical interventions.
April 28, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re really pleased to hear you found the Blended Positive Handling training excellent, informative, and engaging for the team.
It’s great to know the course was both interesting and practical, and that the simple, easy-to-remember techniques have given you greater confidence in applying safe, legal, and ethical interventions in the workplace. We appreciate you taking the time to share your experience.
I found it to be extremely valuable and…
I found it to be extremely valuable and beneficial. James delivered the training brilliantly, he was knowledgeable, engaging, and made the sessions really interesting throughout.
I particularly liked the structure of the course, with the theory completed beforehand and the practical elements delivered separately. This approach worked really well and helped build both understanding and confidence.
Overall, this was a very important and worthwhile training experience, and I would highly recommend it to others.
May 6, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your thoughtful feedback. We’re really pleased to hear you found the Blended Positive Handling training extremely valuable and beneficial, and that you would recommend it to others.
It’s great to know the structure of the course worked well for you, with the theory completed beforehand and the practical sessions delivered separately, helping to build both understanding and confidence. We’re also glad to hear James delivered the training in a knowledgeable and engaging way, keeping the sessions interesting throughout.
We appreciate you taking the time to share your experience.
I love going on training and learning…
I love going on training and learning new things and deepening my understanding. I learnt so much new stuff and the interaction and practicals kept me engaged and interested. Chris is a very fun trainer.
April 20, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re really pleased to hear you enjoyed the Secure Patient Transport BILD-certified training and found it both engaging and informative. It’s great to know the interactive and practical elements helped deepen your understanding and kept you involved throughout the session. We’ll also pass on your kind comments to Chris.
Chris who delivered the training
Chris who delivered the training. Course done expectionally well and made it very enjoyable
April 20, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive feedback. We’re delighted to hear that Chris delivered the Secure Patient Transport training to such a high standard and made the course both enjoyable and engaging. We appreciate you taking the time to share your experience with the BILD-certified training.
Very helpful
Very helpful, simple techniques with strong emphasis on using physical intervention as a laast resort and for the least amount of time
April 29, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear you found the Positive Handling training helpful and appreciated the focus on simple, practical techniques. It’s especially encouraging to know the emphasis on using physical intervention only as a last resort, and for the minimum time necessary, came across clearly during the course. Thank you again
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re glad to hear you learnt a lot from the Positive Handling for Schools course and found the training beneficial. We appreciate you taking the time to share your experience.
The Instructor was great
The Instructor was great, who kept your attention, very interesting and informative course
April 21, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback. We’re pleased to hear you found the Managing Challenging Behaviour & Breakaway Skills course interesting and informative, and that the instructor kept the session engaging throughout. We really appreciate you taking the time to share your experience.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your recommendation. We’re delighted to hear you found the Positive Handling for Schools training valuable. Your feedback is greatly appreciated, and we’re pleased the course met your expectations.
The course was interesting and provided…
The course was interesting and provided good knowledge if I ever find myself in a position to defend my self!
April 30, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Managing Challenging Behaviour & Breakaway Skills course. We’re pleased to hear you found the course interesting and informative, and that it gave you useful knowledge and confidence in self-defence situations. We appreciate you taking the time to share your experience.
it was an interesting course could do…decent course
it was an interesting course could do with it being more practical. Stef was a good instructor.
April 21, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re glad you found the course interesting and appreciated Stef’s instruction. We also take on board your comment about incorporating more practical elements, as this is valuable insight for future course development.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that you found the hosts professional and that you gained a lot from the training. We really appreciate you taking the time to share your experience.
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